having a problem with Althea's Ashes quest

can someone help!! im having a problem finishing the quest i kill all the charr and i get to the top of the temple and i walk up to the charr pedestal thingy were the ashes are suppose to be and i click it and nothing happens at all and the quest marking still appears on the map??? Please anybody know whats going on!!!

do you have the urn in your inventory and one empty spot in inventory.

ohhh the urn thats what it is i believe i left it in the chest and is not in my inventory so thats why, im gonna try that thanks so much dude!!!