Code error

bahzik

Ascalonian Squire

Join Date: Aug 2007

W/Mo

I keep getting CODE 058 error , I checked all what they asked me on sites , and it seems to be ok , I can't get in my charachter screen. sometimes its saying connecting... and it stays like this for ages , I've waited about an hour for it already and it kept saying connecting , and sometimes its saying error code 058. :\. anyone got this problem aswell?

rancidgoat

rancidgoat

Frost Gate Guardian

Join Date: Jan 2006

[XoO] [AX]

N/Me

have you sent a support ticket to A-Net? If not do that first. http://www.guildwars.com/support/

From Play NC:We're sorry that you are experiencing network difficulties. The error you are reporting, Code=058, is indicative of a mis-configured network setting or network interference. Please use the following information in order to assist you in troubleshooting this issue:

1. Make sure GW.EXE or GWSETUP.EXE is added to your firewall's exception list. If you have already allowed Guild Wars in the past, please double check the exceptions. Often times firewalls will decide to block Guild Wars after it has patched. If adding an exception does not help, please try completely uninstalling the firewall software.

2. If you are using a router, please open and/or forward both TCP port 6112 and TCP port 80 within their settings. If you are connecting to Guild Wars while on a campus or business network, please consult your network's administrator to verify that these ports are available. If you are using a NETGEAR® router please review the following article:

If you are using a wireless router, try connecting your computer directly to the router using an Ethernet cable instead.

3. Try temporarily disabling any Internet Security or Anti-virus/spyware applications. If this resolves the connection issue, then you will need to properly configure these applications in order to enable them while you play Guild Wars. Please contact the author of the software if you do not know how to make these adjustments.

4. If your Internet Service Provider is America Online® and you are unable to use Internet applications outside of the AOL® client (such as Internet Explorer), please contact their Customer Support regarding this issue at http://www.aol.com/support/help.adp.