OMFG someone changed my password? what now?!

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

I was playing and out of nowhere i was disconnected and when trying to reconnect my password had been changed.
I tried logging in plaync.com but it was also changed, what should i do?!!

Please help me, i don´t know what to do and GWEN is about to come

wetsparks

wetsparks

Desert Nomad

Join Date: Nov 2006

when you sign in, below where you type in your password, there is a link to "reset password." click on it and type in the email address that is tied to your account.

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

I know, that leads to the plaync.com site in which i cant change it because the number of loggins failed or something and i cant do anything

Sasuke The Betrayer

Sasuke The Betrayer

Wilds Pathfinder

Join Date: Jan 2006

Los Angeles

Pink Pearl

Mo/Me

Meh. You probably just got hacked or someone you gave your password to simply stole the account (if you did anyways). You can keep trying to log into your plaync account, or make another one to contact support and talk to them about the issue.

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

Well, i´m sure i never gave my account to anyone and i doubt i got hacked.
It happened a few minutes after i accepted the agreement :S funny

Im so mad i have 10 pve chars with 15k armor

Isileth

Isileth

Jungle Guide

Join Date: Apr 2006

R/W

Yeah chances are you gave out your password or downloade a keylogger.

Very easy to do without realising it, signing up to your guilds forum with the same password is a great example of how you just dont think about it but from there someone can easily access your details. As for a keylogger did you download any 3rd party programs related to GW?

It could also be a simple case of you gave your password out to someone you regret trusting and dont want to admit. But if thats the case not much anyone can do.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Here is a link to the PlayNC support. It does not require you to log in to an account.

http://help.plaync.com/cgi-bin/playn...p?p_faqid=4654

Just use the "Ask A Question" function. Explain the issue in full and make sure to give them complete information on your account including game purchase dates.

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

People, i´m not stupid, i didnt give my password to anyone, nor downloaded a keylogger, nor anything. I was playing as usual and out of a sudden someone connected with my account and changed my plaync password.

I´m so bloody desperate, i wrote to support, lets see what they say.

Isileth

Isileth

Jungle Guide

Join Date: Apr 2006

R/W

As I said Pey you dont have to be stupid. Its very easy to use the same password elsewhere, especially if you dont have many passwords. As an admin of several sites and forums I know just how easy it is to get someones password once they have created an account.

Malice Black

Site Legend

Join Date: Oct 2005

Someone brute forced your password then. You might get your account back, prob won't be anything on it if you do though.

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

But i never registered to any guild´s forums and even if they get your pass as u say, how would they know your account name?

I´m about to shoot myself lol (but i mean it), i´ve playing gw since prophecies came out, and now, a few hours before GWEN gets released, my password changes...

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

Quote:
Originally Posted by Malice Black
Someone brute forced your password then. You might get your account back, prob won't be anything on it if you do though.
In that case, i´ll def shoot myself lol. I put so many hours in this game.

Hephaestus Ram

Lion's Arch Merchant

Join Date: Jun 2005

None

W/E

Dude.... you sound like a classic drama queen with your "OMFG"
and "I'm about to shoot myself" over a computer game. Just chill
because we're not going to get hysterical with you.

You probably gave your PW to someone as previously mentioned
and don't want to deal with it, but you're going to have to. So
contact Plaync and straighten it out. If you have the keycode,
original account name, and original PW, they'll be able to help you
fix it.

Good Luck

Saint Echo

Saint Echo

Academy Page

Join Date: Oct 2006

R/

This happened to me, i was on three days ago, came back my password was changed. When i reset my password all my characters were gone.

1000+ hours wasted. I had it all too.

Im mortified!!!

NC says theres nothing they can do and that it sounds like a hack. I never gave account information to anyone anywere anytime

im sad

strange, my guild status and friends list are still there,even some of my lucky/unlucky titles are there. Its like someone accessed my account and just deleted my characters.

As of this morning i see that my storage has been untouched!!

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

Quote:
Originally Posted by Hephaestus Ram
Dude.... you sound like a classic drama queen with your "OMFG"
and "I'm about to shoot myself" over a computer game. Just chill
because we're not going to get hysterical with you.

You probably gave your PW to someone as previously mentioned
and don't want to deal with it, but you're going to have to. So
contact Plaync and straighten it out. If you have the keycode,
original account name, and original PW, they'll be able to help you
fix it.

Good Luck
Well dude, its the only game i´ve played for a long time (THE only) and now i have nothing, all my 10 pve chars, i had like 500k, everything...

I know i´m being a bit dramatic, but i just can´t help it, what i am supposed to do now? Sit back and not play gwen?
I tried resetting my password in plaync.com and the secret questions have changed...

Doens´t a.net have backups in cases like this? I´ve never (ever) given my password not downloaded any third party programs, not done anything illegal, not once.

I´m so sad.

AngeloM3

AngeloM3

Frost Gate Guardian

Join Date: Sep 2006

RI

Diciples of Rage [RAGE]

Pey... fyi... if you have Xfire... people are able to hack your pw through that.

Tri

Pre-Searing Cadet

Join Date: Aug 2007

[ADD]

Contact anet and give them that number thingy that you need to activate accounts

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

I don´t.

I just connected with a secondary account and saw a guy using my account with another name, so he must have deleted some (if not) all of my characters... i think i´m gonna explode...

T1Cybernetic

T1Cybernetic

Desert Nomad

Join Date: Sep 2005

Wakefield, West Yorkshire, Uk, Nr Earth

Alternate Evil Gamers [aeg]

N/

Quote:
Originally Posted by AngeloM3
Pey... fyi... if you have Xfire... people are able to hack your pw through that.
Proof Please?

Isileth

Isileth

Jungle Guide

Join Date: Apr 2006

R/W

Quote:
Originally Posted by Pey
I don´t.

I just connected with a secondary account and saw a guy using my account with another name, so he must have deleted some (if not) all of my characters... i think i´m gonna explode...

How do you know it was your account?

AngeloM3

AngeloM3

Frost Gate Guardian

Join Date: Sep 2006

RI

Diciples of Rage [RAGE]

Quote:
Originally Posted by T1Cybernetic
Proof Please?
Giving you proof would get me in big trouble. What I will say, without getting myself in trouble is.... people are able to "log" your pw through Xfire.

acidic

Frost Gate Guardian

Join Date: Sep 2005

as other have said the possiblities;

1). hacked as in brute force or guess
2). you gave it out to a 'friend'
3). you downloaded some 3rd party
4). You registered an account on a website with bad admins that saw your forum name/pass and logged into your gw account
5) xfire

take your pick

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

Quote:
Originally Posted by Isileth
How do you know it was your account?
Because the account i logged into was used by a friend and he had added me.

Quote:
Originally Posted by acidic
as other have said the possiblities;

1). hacked as in brute force or guess
2). you gave it out to a 'friend'
3). you downloaded some 3rd party
4). You registered an account on a website with bad admins that saw your forum name/pass and logged into your gw account


take your pick
Not 2, nor 3 nor 4. And 1... it would be really hard to guess 2 secret question, plus, you would have to know the account name, which i never EVER gave to anyone.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Go on, be totally Emo and shoot yourself over a computer game! Just be sure to video it and allow it to be posted so we can enjoy it and laugh at your failure at life!

Pey

Frost Gate Guardian

Join Date: Aug 2005

United Spanish Buddies

W/E

I think people get the meaning, i´m not gonna kill myself because of a game, i´m just really really upset and angry.