Can't seem to buy the 1 Million Edition Upgrade

Lagg

Lagg

Wilds Pathfinder

Join Date: Jun 2005

W/

I'd like to upgrade my existing Prophecies to the 1 Million Edition.

However, the in-game store says this upgrade was already purchased.

This is not the case. I, for example, don't have access to the bonus items.



Any ideas on how this might have happened and how to solve this problem?

willypiggy

willypiggy

Krytan Explorer

Join Date: Dec 2006

D/Mo

you might have acess, do /bonus in a town or outpost and see if you get your items.

Lagg

Lagg

Wilds Pathfinder

Join Date: Jun 2005

W/

Tried that, I'm only getting the GWEN Pre-order weapons.

beanerman_99

beanerman_99

Wilds Pathfinder

Join Date: Apr 2005

In the clouds

[Sage]

E/

My store says I have already purchased the GW:EN preorder but I didn't and I wanted to but now it won't let me and I don't have access to the sneak peak or any bonus items.

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

You typed /bonus in game?

Lagg

Lagg

Wilds Pathfinder

Join Date: Jun 2005

W/

Quote:
Originally Posted by Kuldebar Valiturus
You typed /bonus in game?
Yes, I only get the GWEN preorder items when I type in /bonus.

Also, I checked which keys I have active on my account and 1 Million Edition isn't one of them (nor any of the items you are supposed to get).

Lagg

Lagg

Wilds Pathfinder

Join Date: Jun 2005

W/

Quote:
Originally Posted by beanerman_99
My store says I have already purchased the GW:EN preorder but I didn't and I wanted to but now it won't let me and I don't have access to the sneak peak or any bonus items.
Aha, so the problem might be more widespread than the 1 Million Edition alone.

Have you tried contacting NCSoft support?

I will contact them now.

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

Well, the "Million Edition" is called Game of the Year edition in the states I believe, I bought it sometime back from the online store... /bonus gets me all the bonus items because I have the GW:EN pre-order as well.

Maybe then this a new "bug" having to do with the impending expansion release?