plz help me again

plz ppl i don't underestand what guild wars support want to tell me soo plz some1 answer me this...... i cannot log in e -mail is incorrect...code021..... how i can fix it and is that any hacker or what*?

As stated in your other thread on the problem:

We are unable to help you here, please visit http://support.guildwars.com/ for further assistance.