Name & Shame

Tutis Evito

Krytan Explorer

Join Date: Aug 2006

England,UK

Incredible Edible Bookah [YUM]

R/

OK....with GWEN being released, and myself not being able to play it due to 'unforseen circumstances' lets name and shame those stores where we've pre-ordered and not received the goods on the correct date, so in future we can all aquire then game on the day of release.

My vote goes to PLAY.COM i ordered GWEN 2 weeks ago, and i didnt arrive today... I wont be using them again.

BlackEagle

Krytan Explorer

Join Date: May 2006

Final Uprising [fupr]

Mo/

I ordered from play.com, and it arrived today on time.

It also depends on where you live etc, you can't always blame the company for things that might be out of their control.

Mr. G

Mr. G

Desert Nomad

Join Date: Jul 2006

S. Wales

Mo/Me

I work in a customer services office, we live for people like you BlackEagle

basically - what he said

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Pfft.

I'd blame Parcel Farce, they've been responsible for pretty much every lost package I've ever... err... lost.

seut

seut

Wilds Pathfinder

Join Date: Jun 2005

Europa

PlayNC.com fails to recognise the preoder discount when paying with Paysafecards... support promises a fix in a few workdays

pretty sad. first Anet/NCSoft sell paysafecards as the solution to get the Bonus Mission Pack for non credit card owners in europe and then they fail to test the payment methods for EotN in their own shop

Leonhart

Leonhart

Lion's Arch Merchant

Join Date: Dec 2006

Ascalon City

W/

HMV.co.uk

Only got an email yesterday informing of delivery, but delivery takes between 2-5 days = past GW:EN live date.

FAILURES!!! ARGHH!

captain_carter

captain_carter

Frost Gate Guardian

Join Date: Jul 2007

England

The X Viles [TXV]

R/

Quote:
Originally Posted by Leonhart
HMV.co.uk

Only got an email yesterday informing of delivery, but delivery takes between 2-5 days = past GW:EN live date.

FAILURES!!! ARGHH!
Exactly the same thing to say.
I'd expected it to have been shipped much earlier, they could have informed me they hadn't got the shipment therefore wouldn't get it posted early enough. Very dissapointed.

Hopefully it wil come tomorrow, in the mean time we can all share in eachothers sadness.

M1h4iL

M1h4iL

Jungle Guide

Join Date: Apr 2005

Perth, Australia

EB, in Australia......at least we won't be the last to get it, New Zealand will hahaha!

Armchair.pimp

Armchair.pimp

Ascalonian Squire

Join Date: Sep 2006

Chicks Dig Nerds

R/N

Ordered mine from Play as well as I came back from holiday today so wasn't sure whether I'd make it to Game or not.. so now.. not only do I miss the chance to choose which cover I buy I can't play the blinkin' game as it never arrived.. Good work.. not!

Pompeyfan

Wilds Pathfinder

Join Date: Sep 2005

Isle of Wight

DVDF

R/

Ordered from Sendit.com - only despatched yesterday, so not delivered today

Armchair.pimp

Armchair.pimp

Ascalonian Squire

Join Date: Sep 2006

Chicks Dig Nerds

R/N

Quote:
Originally Posted by Pompeyfan
Ordered from Sendit.com - only despatched yesterday, so not delivered today
Pompeyfan - FYI Diop's about to sign (medical @6).. Diouff might be on his was as well with Gudjohhnsen..

Sorry folks.. back to topic!

Spax

Spax

Ascalonian Squire

Join Date: Aug 2007

SW UK

W/

Amazon failed to deliver my bonus preview key, I didn't give them a chance to fail to deliver the game its self!

Play.com delivered my copy in the post this morning. Thumbs up to Play, they come up trumps again

The Herbalizer

The Herbalizer

<3 Ecto

Join Date: Jul 2005

HMV are atrocious. I have never used them since I wait like 2 months for a vinyl which was apprently in stock. In the end I cancelled the order and bought it on ebay for £7...

Play.com has always been good to me. Amazon has not, they have messed up so many orders which say the item will be shipped in 24 hours, i pay 1st class postage and it takes weeks to arrive.

Complain and kick up a massive fuss if its late. Say you wont use them again. Ive done that with Amazon got a voucher. Complaining is sooo ftw, did it with sony and got free game and memory card as customer support lied to me and i found out and went mental. If its their fault you should get a voucher or something, well certainly amazon will.

Online shopping is not so gd when you want stuff quickly or by a certain date.

Tutis Evito

Krytan Explorer

Join Date: Aug 2006

England,UK

Incredible Edible Bookah [YUM]

R/

I would have bought it from the shop, but i knew on the day of release i was working a 10 hr shift so wouldnt make it to the shops,... so i ordered online...with play...expecting it to be there when i got home....but alas the wife tells me its not there....unless she has hidden it on purpose so i cant play

Armchair.pimp

Armchair.pimp

Ascalonian Squire

Join Date: Sep 2006

Chicks Dig Nerds

R/N

The thing that got me is that Play e-mailed me to say it was depatched on the 29th when they're own T&C's say it will be at least 3-5 days delivery.. so how on earth did they expect to make it on time? They should have stated something to that effect when I ordered..

Tutis Evito

Krytan Explorer

Join Date: Aug 2006

England,UK

Incredible Edible Bookah [YUM]

R/

Armchair, thats exactly what did happen to me .. grr

Armchair.pimp

Armchair.pimp

Ascalonian Squire

Join Date: Sep 2006

Chicks Dig Nerds

R/N

Quote:
Originally Posted by Tutis Evito
Armchair, thats exactly what did happen to me .. grr
Any luck finding an e-mail addy for them though? The only option I can seem to find about a delivery not being on time states that I need to wait 21 days to report it.. sha-right.. good one!

Steboy93

Steboy93

Furnace Stoker

Join Date: Feb 2007

Trinity of the Ascended [ToA] | Ex-Officer [TAM]

W/

play.com

usually they are bang on time with deliveries, but I didn't get it today

Armchair.pimp

Armchair.pimp

Ascalonian Squire

Join Date: Sep 2006

Chicks Dig Nerds

R/N

Well I ended up e-mailing [email protected] to ask them to pass the message on!

Anoyying Spirit

Ascalonian Squire

Join Date: Mar 2006

WOZ

W/Mo

Play NC probaly are the worst for me. I pre-orderd which entiteled me to a discount which was fine but a few days after i pre -orderd i decided to start playing dungeon runners which i payed for but because of this there fraud thing wouldnt allow me to purchase the full game of Eye of North so i had to use my m8s card to buy it in the end

so be warned if you use Play NC dont buy other things!