Online store credit card issue

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BeatWolf
BeatWolf
Wilds Pathfinder
#1
HI, i'm trying to purchase form the online store. I have a Maestro card, and the problem i have is that it asks for a Card Issue which my card does not have. It has valid from/to but no card issue. Any help?
malko050987
malko050987
Wilds Pathfinder
#2
Maybe it's not a supported card?
BeatWolf
BeatWolf
Wilds Pathfinder
#3
Quote:
Originally Posted by malko050987
Maybe it's not a supported card?
Maestro is a supported card because its optional on the list in the credit card info bit when checking out. Maestro cards don't usually have a card issue they have a valid from/to. So i dont know because it wont let me proceed without the card issue. Anyone else use a Maestro card in the store?
yeah_hi
yeah_hi
Lion's Arch Merchant
#4
Used a Maestro card twice today in-store (once for my account, once for boyfriend's).

All Maestro cards I've ever owned have had an Issue Number. The one I used today has an Issue Number and an expiry date, but not a 'valid from' date.

A number of online stores tell you to put a zero if you do not have an Issue Number - have you tried that, or will it allow you to leave it blank?
Absinth187
Absinth187
Lion's Arch Merchant
#5
Unfortunately some Maestro cards (i.e. Bank of Ireland) don't conform to the issue number standard. I'd try yeah_hi's suggestion of using a zero. If that doesn't work, trying putting in zeros to fill the field. If there's space for 3 digits, put in 3 zeros.
BeatWolf
BeatWolf
Wilds Pathfinder
#6
I tried putting a zero in the card issue box and it worked, the transaction went smoothly thanks for the help guys