GWEN: No Access Key...

This is my 8th purchase from A-Net Guild Wars. I have two accounts and all four games. My first GWEN I bought online. No problems. My second one, I bought in store because I wanted a glossy print of the map.

I opened the sheild (or spearhead thing) and inside it says, "Guild Wars Eye of the North Access Key:"

Then nothing. Blank. No printing or anything. Has anyone else seen this?

I suggest taking a photo of the blank slip and messaging support with it...