Account problems
pyromatt390
Ok, I haven't played GW in around a year or 2, well it feels like that. I know my account name at the beginning but fail to remember my password. I have tried countless times with playNC to get it back but they never do. When I created that account I didn't make a playNC account with it, and if I did I don't even remember doing it. If anyone is having the same problem and could help me out I would really appreciate that alot, I don't wanna waste money to go get a new cd key and throw my good characters down the drain.
pyromatt390
Is there anyway for me to get my password by e-mail. I have a playNC account but when I try to put in my cd-key it says it is a invalid key. Is their a way to get my pass. e-mailed straight to me?
TMC
I kinda had the same problem with that whole PlayNC account thing too. But I just forgot what the info to the PlayNC account was. I just went through the PlayNC support to get that info back. Though I am sure you can get your password reset and it sent to the email just have all the cd-keys you entered into the account ready, even preorder keys, so you can prove you are the owner of that account.
Kuldebar Valiturus
You need to contact support for Account related issues. Fill out the web form available through the appropriate link provided here:
http://www.guildwars.com/support/default.php
I had a similar problem and support worked it out for me after I verified a few things for them.
Also, some links here for more information:
Title: Forgot PlayNC Login Name
Link: http://help.plaync.com/cgi-bin/playn...ted=1153235450
Title: PlayNC Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153236814
Title: Message Board Account Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153397880
Title: Adding Additional Game Accounts
Link: http://help.plaync.com/cgi-bin/playn...ted=1090098054
Title: Online Access Key Purchase from PlayNC
Link: http://help.plaync.com/cgi-bin/playn...ted=1154207067
http://www.guildwars.com/support/default.php
I had a similar problem and support worked it out for me after I verified a few things for them.
Also, some links here for more information:
Title: Forgot PlayNC Login Name
Link: http://help.plaync.com/cgi-bin/playn...ted=1153235450
Title: PlayNC Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153236814
Title: Message Board Account Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153397880
Title: Adding Additional Game Accounts
Link: http://help.plaync.com/cgi-bin/playn...ted=1090098054
Title: Online Access Key Purchase from PlayNC
Link: http://help.plaync.com/cgi-bin/playn...ted=1154207067
Imber
I had the problem where I didn't remember my master password and it went to an invalid email account. I contacted support via the ticket system and I also called them and it was straightened out pretty easily.
pyromatt390
Thx Kuldebar, but I have tried all those sites and still nothing. I didn't register a playNC account when I did that and if I did then I don't remember my master password or username. All I remember is installing GW and then playing away. I have tried adding my cd-key to my new account on playNC but it says it is invalid and I wonder why it says that. I have sent 4-5 tickets with my problems and they give me those responses and nothing else. Lately I am just fed up with their service.
pyromatt390
Ok, I tried to reset my pass. with the GW program but when I type in my email I click next and nothing happens then I click next again and it tells me to sign into PlayNC. Does anyone else have this problem?