Account problems

pyromatt390

Pre-Searing Cadet

Join Date: Sep 2007

Ok, I haven't played GW in around a year or 2, well it feels like that. I know my account name at the beginning but fail to remember my password. I have tried countless times with playNC to get it back but they never do. When I created that account I didn't make a playNC account with it, and if I did I don't even remember doing it. If anyone is having the same problem and could help me out I would really appreciate that alot, I don't wanna waste money to go get a new cd key and throw my good characters down the drain.

pyromatt390

Pre-Searing Cadet

Join Date: Sep 2007

Is there anyway for me to get my password by e-mail. I have a playNC account but when I try to put in my cd-key it says it is a invalid key. Is their a way to get my pass. e-mailed straight to me?

TMC

Ascalonian Squire

Join Date: Nov 2005

I kinda had the same problem with that whole PlayNC account thing too. But I just forgot what the info to the PlayNC account was. I just went through the PlayNC support to get that info back. Though I am sure you can get your password reset and it sent to the email just have all the cd-keys you entered into the account ready, even preorder keys, so you can prove you are the owner of that account.

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

You need to contact support for Account related issues. Fill out the web form available through the appropriate link provided here:

http://www.guildwars.com/support/default.php

I had a similar problem and support worked it out for me after I verified a few things for them.

Also, some links here for more information:

Title: Forgot PlayNC Login Name
Link: http://help.plaync.com/cgi-bin/playn...ted=1153235450

Title: PlayNC Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153236814

Title: Message Board Account Password Isn't Working
Link: http://help.plaync.com/cgi-bin/playn...ted=1153397880

Title: Adding Additional Game Accounts
Link: http://help.plaync.com/cgi-bin/playn...ted=1090098054

Title: Online Access Key Purchase from PlayNC
Link: http://help.plaync.com/cgi-bin/playn...ted=1154207067

Imber

Pre-Searing Cadet

Join Date: Sep 2007

I had the problem where I didn't remember my master password and it went to an invalid email account. I contacted support via the ticket system and I also called them and it was straightened out pretty easily.

pyromatt390

Pre-Searing Cadet

Join Date: Sep 2007

Thx Kuldebar, but I have tried all those sites and still nothing. I didn't register a playNC account when I did that and if I did then I don't remember my master password or username. All I remember is installing GW and then playing away. I have tried adding my cd-key to my new account on playNC but it says it is invalid and I wonder why it says that. I have sent 4-5 tickets with my problems and they give me those responses and nothing else. Lately I am just fed up with their service.

pyromatt390

Pre-Searing Cadet

Join Date: Sep 2007

Ok, I tried to reset my pass. with the GW program but when I type in my email I click next and nothing happens then I click next again and it tells me to sign into PlayNC. Does anyone else have this problem?