Code=005 After 9/13/07 update
Nith47
When trying to load into Guild Wars from the character selection screen I am encountering a code 005.
- This just started after the 9/13/07 update, worked prior to this update (yesterday).
- Ensured that both TCP ports 6112 and 80 were open.
- All firewalls/anti-virus software is disabled.
- Was connected to a router, tried connecting directly, still no luck.
- [Edit] After trying several different characters I was able to log onto one character in the Zin Ku Corridor (216.107.240.165), still no luck with other characters.
- [Edit] Was able to enter several zones with the one character, but once i tried zoning to Kamadan i encountered the same code 005.
Any further information/help would be most welcomed, thank you.
- This just started after the 9/13/07 update, worked prior to this update (yesterday).
- Ensured that both TCP ports 6112 and 80 were open.
- All firewalls/anti-virus software is disabled.
- Was connected to a router, tried connecting directly, still no luck.
- [Edit] After trying several different characters I was able to log onto one character in the Zin Ku Corridor (216.107.240.165), still no luck with other characters.
- [Edit] Was able to enter several zones with the one character, but once i tried zoning to Kamadan i encountered the same code 005.
Any further information/help would be most welcomed, thank you.
dustbunny
Quote:
Originally Posted by Nith47
When trying to load into Guild Wars from the character selection screen I am encountering a code 005.
- This just started after the 9/13/07 update, worked prior to this update (yesterday). - Ensured that both TCP ports 6112 and 80 were open. - All firewalls/anti-virus software is disabled. - Was connected to a router, tried connecting directly, still no luck. - [Edit] After trying several different characters I was able to log onto one character in the Zin Ku Corridor (216.107.240.165), still no luck with other characters. - [Edit] Was able to enter several zones with the one character, but once i tried zoning to Kamadan i encountered the same code 005. Any further information/help would be most welcomed, thank you. |
What's worse, it locked up my computer. On rebooting, I find my Window's registry all screwed up. My PC is completely hosed.
Mavriel
Yep! Me too! I spent hours today trying to troubleshoot my network, router, firewall, etc~. I can get into Kamadan but I can't leave. I can log into Yak's Bend, can't leave.. I can PLAY Pre-Searing. (but who wants to do that?)
In the end, I'm just glad it's not my network. :3
In the end, I'm just glad it's not my network. :3
Roo Ella
They just did another update to the first one
Quote:
Update - Thursday September 13 Bug Fixes Fixed a serious bug that caused some players to crash. |
Jaide
What I wonder though is why this isn't happening to more people. O.o Or, rather, why I happen to be lucky enough that it doesn't seem to be happening to me. XD; I've spent the better part of the day talking Mavriel off a ledge (heh) and I keep wondering why it's affecting her and not me.
Mavriel
Quote:
Originally Posted by Roo Ella
They just did another update to the first one
|
DarrylA
Same here, I have been mostly able to load into the last town I was in, but any attempt to zone anywhere results in a 005 for the last few hours. Sometimes it won't even load into the town in the first place.
My ISP says everything looks OK to them, and I've submitted a ticket to support with nothing besides the autoresponse back yet.
My ISP says everything looks OK to them, and I've submitted a ticket to support with nothing besides the autoresponse back yet.
Mavriel
Things seem to be picking up. While the connections are still very slow and sometimes I have to restart the game. >.< Stuff seems to be working...
ReSpAwNeD
My husband and I are having the same problem. We have 4 computers connected on a network. After assuming it was a problem with our ISP we decided to do some further investigation today since we are still receiving the same errors. We are able to connect to and utilize Team Speak just fine as well as websites and other games which leaves us to believe it's a Guild Wars issue. My husband has gone to the support site double and tripple checked everything, disconnected and reconnected everything and still the same errors. This started for us also after the update. We were unable to play at all last night. Today I am able to log on once in a while with massive 10k pings. When we attempt to zone to a different area the screen hangs on loading and boom code=005 or code=058. We are unable to play. And are bummed. Please fix it anet. Hubby is contacting PlayNC tech support. *fingers are crossed*
Mavriel
I spent a long time today with a very active tech support guy named Christopher at PlayNC. There is still no resolution though he has me jumping the "general hoops" for troubleshooting and it's rather annoying.
To be honest, I really think they knocked something over in their network somewhere which routes a certain number of people because as Jaide said, she's having no troubles. We're just waiting for them to fix it--or as WoW players say: "Replace the hamster that runs the server."
To be honest, I really think they knocked something over in their network somewhere which routes a certain number of people because as Jaide said, she's having no troubles. We're just waiting for them to fix it--or as WoW players say: "Replace the hamster that runs the server."
DarrylA
Things cleared up for me earlier today for a while, but now they're back to just as bad or worse. Multiple computers, with or without a router, virus software enabled or disabled - all of it makes no difference, still loads of 005 and 058 and the game is unplayable. I'm also not seeing any signs of any problems connecting to anything except the GW servers.
I guess I get to play support tag instead of the game tonight, again.
I guess I get to play support tag instead of the game tonight, again.
blakedeeds
same problem here.... I have also noticed that sometimes on load the box that shows "protect your account", "triple exp weekend", etc is not there- on reload it pops up- anyone else notice this? otherwise I am dealing with the same issues. I can get to the char select screen, but upon zoning nothing loads, and I get 005. I have checked all drivers, temp, firewall, modem, etc., all to no avail. I also sent the -diag file w an explanation to the official support site, and look forward to some response.I was able to connect a lil bit earlier in the day but was pinging @ 12000 and then froze. If anyone does get some answer to these problems please POST! =) I can't mark exactly when this started, but it was w/in the last day or so- no GvG for me
ReSpAwNeD
Things had cleared up for me during the day as well but since noon I have had the same problems. I am in Oregon. Just wondering, if you guys don't mind, where is everyone else from? I saw another thread about 005 where everyone is from Europe thinking it's their European servers and switching over to American? Hubby is wondering if it's a geographical problem?
blakedeeds
I also am in Oregon- PDX
ReSpAwNeD
That's 3 of us in Oregon so far. As Jaide's info says Coastal Oregon. I'm in Hillsboro. Hubby is wondering if it's a pocket area type thing
Mavriel
Ack! I'm in Oregon as well! Portland to be exact. Something's amiss. D:
Blakedeeds: Yes, I noticed that too.
Edit: Jaide is 4 hours south of me. She's not having issues.
Blakedeeds: Yes, I noticed that too.
Edit: Jaide is 4 hours south of me. She's not having issues.
EliteOwner
I too am having this problem. Often the Announcement box doesn't appear and I have come to realize if that is not there, restart until it pops up. After that logging in and getting on a character is pretty easy. Going anywhere other than the Guild hall, however, is a different story.
I suppose it is a problem with something in the Oregon area as that is where I am from too.
Edit: And yes, Portland here as well.
I suppose it is a problem with something in the Oregon area as that is where I am from too.
Edit: And yes, Portland here as well.
Mavriel
Okay, I'm adding the geographical observation to my PlayNC support ticket. That makes 4 of us in NW Oregon.
EliteOwner
I just talked to a friend from school and he said he wasn't having any problems with connection and such. So I asked what his ISP was and he has Qwest. I however, have Comcast. I was just wondering what all you have?
Mavriel
Comcast. Lame. Boo! It's NOT Comcastic!
ReSpAwNeD
I have Comcast
blakedeeds
sigh... comcast-- I also just tried defragging the gw.dat file-- no effect
well the upside is- wait- is there an upside?
I am wondering if it is a fix that needs to be done w anet, or if comcast support will have any ideas-- I am assuming it is something Anet needs to deal with - the comcast ppl are unlikely to talk turkey about software....
well the upside is- wait- is there an upside?
I am wondering if it is a fix that needs to be done w anet, or if comcast support will have any ideas-- I am assuming it is something Anet needs to deal with - the comcast ppl are unlikely to talk turkey about software....
Mavriel
Yes. We're narrowing down the problem, that's the upside. Then we have to either beat Comcast with sticks or wait. XD
EliteOwner
I guess the upside is we are getting the problem down to a smaller area: Oregon -> NW -> Comcast. Now... What to do besides wait for ANet? :O
Ahh Mav post the same thing at the same time more please :P (Or maybe I'm just a slow typer because yours came up a minute earlier) Anyways, hope we all get this fixed. I guess it's time to go watch monk and psych then send a ticket into Support at some point :P
Ahh Mav post the same thing at the same time more please :P (Or maybe I'm just a slow typer because yours came up a minute earlier) Anyways, hope we all get this fixed. I guess it's time to go watch monk and psych then send a ticket into Support at some point :P
Telomir
Tigard, Oregon and having the exact same problems as all of you as well. I managed to get in for several hours earlier (a miracle!) and my ping was not too bad. Last night when I was unable to enter explorable areas I switched to Euro districts and was able to enter them after that. Stayed in Euro servers while I was playing this evening, but when I tried going to my Guild hall it went back to that evil 005 or 058.
ReSpAwNeD
Huh, it's not showing my last post where I say I have Comcast, so please forgive me if I am double posting. Also hubby is wondering what Operating Systems everyone is using, and whether or not you're behind routers?
Mavriel
I'm behind a Linksys router using Windows XP.
I already tried connecting directly to the modem but that didn't work.
@Telomir: Huh, I should try that.
I already tried connecting directly to the modem but that didn't work.
@Telomir: Huh, I should try that.
Telomir
Quote:
Originally Posted by ReSpAwNeD
Huh, it's not showing my last post where I say I have Comcast, so please forgive me if I am double posting. Also hubby is wondering what Operating Systems everyone is using, and whether or not you're behind routers?
|
And to one of the posters above, each time the announcements aren't there I get the 005 or 058 code. When the announcements show, I can get to the character select screen and *almost always* into the game. That's the one thing that is really making me believe it's a GW problem.
ReSpAwNeD
I just noticed, I am not getting the announcements window either sometimes. I firmly believe it's a GW issue. Not a comcast issue. As I am able to access everything else online including Counter Strike Source.
blakedeeds
XP pro- direct to cable modem-
I'm checking other forums, and so far only found one other person w this problem....
I'm checking other forums, and so far only found one other person w this problem....
EliteOwner
Comcast, Windows XP, linksys router. I also believe it's a GW issue... but it is very odd that it's all people in the NW Oregon area. Must be the server connection to this area somehow. I just hope its fixed soon!
pickles lareaux
Me too. I'm in Portland and on Comcast. Maybe while they were screwing w/ bit torrent users they screwed w/ guild wars players too.
ReSpAwNeD
Ah I am reporting that I was able to continually open and close GW until I got the annoucnement window to pop up. Once I was able to log onto my character I switched over to European servers (which are completely empty by the way as it seems everyone is using American servers now) and my husband and I are able to play with out problems for the time being.. and no lag. Go Euro!
EDIT: Hmm I take that back, I am spiking to 1k+ pings and hubby keeps getting the download icon in his ping status bar thingy. .... Interesting...
EDIT: Hmm I take that back, I am spiking to 1k+ pings and hubby keeps getting the download icon in his ping status bar thingy. .... Interesting...
DarrylA
I'm also in Portland, OR, and also on Comcast.
Mavriel
I'm on the international servers and have been playing for about a half hour. I've zoned several times to different places and it all runs as normal. :3
DarrylA
I've pointed both Comcast and NCSoft support at this thread. The Comcast people said that a fix from their side wouldn't be happening tonight, but that they do have technicians working 7 days a week, so tomorrow is a possibility. He said that I was not the only person that he had heard from with this problem in my area.
blakedeeds
Excellent- TYTY for bringing it to everyone's attn. I also have had luck getting 1 (one) character loaded to an int dist. Everything is going fine, but I don't dare try to go to the GH....
If anyone notices a change, pls POST!
If anyone notices a change, pls POST!
Bowstring Badass
Guess it seems to be people in Oregon having this problem no problems here in FLORIDA.
iriyabran
i'm european
i've been getting #058 since 13.09
i've been getting #058 since 13.09
EliteOwner
This morning, it seemed to be working fine; haven't errored while zoning, going into obs, or gh. Announcement box has always been there, lets just hope it keeps working!
Seems to be working just fine still, hopefully that means something happened on one of the ends and its all fixed!
Seems to be working just fine still, hopefully that means something happened on one of the ends and its all fixed!