Code=005 After 9/13/07 update

Nith47

Nith47

Ascalonian Squire

Join Date: Jan 2007

Void Walkers

When trying to load into Guild Wars from the character selection screen I am encountering a code 005.

- This just started after the 9/13/07 update, worked prior to this update (yesterday).
- Ensured that both TCP ports 6112 and 80 were open.
- All firewalls/anti-virus software is disabled.
- Was connected to a router, tried connecting directly, still no luck.
- [Edit] After trying several different characters I was able to log onto one character in the Zin Ku Corridor (216.107.240.165), still no luck with other characters.
- [Edit] Was able to enter several zones with the one character, but once i tried zoning to Kamadan i encountered the same code 005.

Any further information/help would be most welcomed, thank you.

dustbunny

Lion's Arch Merchant

Join Date: Apr 2005

Quote:
Originally Posted by Nith47
When trying to load into Guild Wars from the character selection screen I am encountering a code 005.

- This just started after the 9/13/07 update, worked prior to this update (yesterday).
- Ensured that both TCP ports 6112 and 80 were open.
- All firewalls/anti-virus software is disabled.
- Was connected to a router, tried connecting directly, still no luck.
- [Edit] After trying several different characters I was able to log onto one character in the Zin Ku Corridor (216.107.240.165), still no luck with other characters.
- [Edit] Was able to enter several zones with the one character, but once i tried zoning to Kamadan i encountered the same code 005.

Any further information/help would be most welcomed, thank you.
I'm getting the same thing. GW worked fine yesterday on two computers hooked up to a router. Today neither works. I get 005 either on login, on choosing a character, or on zoning after entering.

What's worse, it locked up my computer. On rebooting, I find my Window's registry all screwed up. My PC is completely hosed.

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Yep! Me too! I spent hours today trying to troubleshoot my network, router, firewall, etc~. I can get into Kamadan but I can't leave. I can log into Yak's Bend, can't leave.. I can PLAY Pre-Searing. (but who wants to do that?)

In the end, I'm just glad it's not my network. :3

Roo Ella

Roo Ella

Krytan Explorer

Join Date: Jun 2007

Australia

Oz

E/R

They just did another update to the first one

Quote:
Update - Thursday September 13

Bug Fixes
Fixed a serious bug that caused some players to crash.

Jaide

Jaide

Academy Page

Join Date: Apr 2005

Coastal Oregon

Est Deus in Nobis [EDIN]

D/E

What I wonder though is why this isn't happening to more people. O.o Or, rather, why I happen to be lucky enough that it doesn't seem to be happening to me. XD; I've spent the better part of the day talking Mavriel off a ledge (heh) and I keep wondering why it's affecting her and not me.

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Quote:
Originally Posted by Roo Ella
They just did another update to the first one
Didn't fix anything. When they did that update that's when I could finally get into Kamadan and Yak's Bend and not just Pre-Searing. Now it's giving me issues just logging in... again.

DarrylA

Pre-Searing Cadet

Join Date: Mar 2005

Same here, I have been mostly able to load into the last town I was in, but any attempt to zone anywhere results in a 005 for the last few hours. Sometimes it won't even load into the town in the first place.

My ISP says everything looks OK to them, and I've submitted a ticket to support with nothing besides the autoresponse back yet.

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Things seem to be picking up. While the connections are still very slow and sometimes I have to restart the game. >.< Stuff seems to be working...

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

My husband and I are having the same problem. We have 4 computers connected on a network. After assuming it was a problem with our ISP we decided to do some further investigation today since we are still receiving the same errors. We are able to connect to and utilize Team Speak just fine as well as websites and other games which leaves us to believe it's a Guild Wars issue. My husband has gone to the support site double and tripple checked everything, disconnected and reconnected everything and still the same errors. This started for us also after the update. We were unable to play at all last night. Today I am able to log on once in a while with massive 10k pings. When we attempt to zone to a different area the screen hangs on loading and boom code=005 or code=058. We are unable to play. And are bummed. Please fix it anet. Hubby is contacting PlayNC tech support. *fingers are crossed*

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

I spent a long time today with a very active tech support guy named Christopher at PlayNC. There is still no resolution though he has me jumping the "general hoops" for troubleshooting and it's rather annoying.

To be honest, I really think they knocked something over in their network somewhere which routes a certain number of people because as Jaide said, she's having no troubles. We're just waiting for them to fix it--or as WoW players say: "Replace the hamster that runs the server."

DarrylA

Pre-Searing Cadet

Join Date: Mar 2005

Things cleared up for me earlier today for a while, but now they're back to just as bad or worse. Multiple computers, with or without a router, virus software enabled or disabled - all of it makes no difference, still loads of 005 and 058 and the game is unplayable. I'm also not seeing any signs of any problems connecting to anything except the GW servers.

I guess I get to play support tag instead of the game tonight, again.

blakedeeds

Pre-Searing Cadet

Join Date: Sep 2007

PDX

same problem here.... I have also noticed that sometimes on load the box that shows "protect your account", "triple exp weekend", etc is not there- on reload it pops up- anyone else notice this? otherwise I am dealing with the same issues. I can get to the char select screen, but upon zoning nothing loads, and I get 005. I have checked all drivers, temp, firewall, modem, etc., all to no avail. I also sent the -diag file w an explanation to the official support site, and look forward to some response.I was able to connect a lil bit earlier in the day but was pinging @ 12000 and then froze. If anyone does get some answer to these problems please POST! =) I can't mark exactly when this started, but it was w/in the last day or so- no GvG for me

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

Things had cleared up for me during the day as well but since noon I have had the same problems. I am in Oregon. Just wondering, if you guys don't mind, where is everyone else from? I saw another thread about 005 where everyone is from Europe thinking it's their European servers and switching over to American? Hubby is wondering if it's a geographical problem?

blakedeeds

Pre-Searing Cadet

Join Date: Sep 2007

PDX

I also am in Oregon- PDX

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

That's 3 of us in Oregon so far. As Jaide's info says Coastal Oregon. I'm in Hillsboro. Hubby is wondering if it's a pocket area type thing

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Ack! I'm in Oregon as well! Portland to be exact. Something's amiss. D:

Blakedeeds: Yes, I noticed that too.

Edit: Jaide is 4 hours south of me. She's not having issues.

EliteOwner

Ascalonian Squire

Join Date: May 2006

W/

I too am having this problem. Often the Announcement box doesn't appear and I have come to realize if that is not there, restart until it pops up. After that logging in and getting on a character is pretty easy. Going anywhere other than the Guild hall, however, is a different story.

I suppose it is a problem with something in the Oregon area as that is where I am from too.
Edit: And yes, Portland here as well.

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Okay, I'm adding the geographical observation to my PlayNC support ticket. That makes 4 of us in NW Oregon.

EliteOwner

Ascalonian Squire

Join Date: May 2006

W/

I just talked to a friend from school and he said he wasn't having any problems with connection and such. So I asked what his ISP was and he has Qwest. I however, have Comcast. I was just wondering what all you have?

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Comcast. Lame. Boo! It's NOT Comcastic!

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

I have Comcast

blakedeeds

Pre-Searing Cadet

Join Date: Sep 2007

PDX

sigh... comcast-- I also just tried defragging the gw.dat file-- no effect

well the upside is- wait- is there an upside?



I am wondering if it is a fix that needs to be done w anet, or if comcast support will have any ideas-- I am assuming it is something Anet needs to deal with - the comcast ppl are unlikely to talk turkey about software....

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

Yes. We're narrowing down the problem, that's the upside. Then we have to either beat Comcast with sticks or wait. XD

EliteOwner

Ascalonian Squire

Join Date: May 2006

W/

I guess the upside is we are getting the problem down to a smaller area: Oregon -> NW -> Comcast. Now... What to do besides wait for ANet? :O

Ahh Mav post the same thing at the same time more please :P (Or maybe I'm just a slow typer because yours came up a minute earlier) Anyways, hope we all get this fixed. I guess it's time to go watch monk and psych then send a ticket into Support at some point :P

Telomir

Pre-Searing Cadet

Join Date: Sep 2006

Everlasting Sacred Path

Mo/Me

Tigard, Oregon and having the exact same problems as all of you as well. I managed to get in for several hours earlier (a miracle!) and my ping was not too bad. Last night when I was unable to enter explorable areas I switched to Euro districts and was able to enter them after that. Stayed in Euro servers while I was playing this evening, but when I tried going to my Guild hall it went back to that evil 005 or 058.

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

Huh, it's not showing my last post where I say I have Comcast, so please forgive me if I am double posting. Also hubby is wondering what Operating Systems everyone is using, and whether or not you're behind routers?

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

I'm behind a Linksys router using Windows XP.

I already tried connecting directly to the modem but that didn't work.

@Telomir: Huh, I should try that.

Telomir

Pre-Searing Cadet

Join Date: Sep 2006

Everlasting Sacred Path

Mo/Me

Quote:
Originally Posted by ReSpAwNeD
Huh, it's not showing my last post where I say I have Comcast, so please forgive me if I am double posting. Also hubby is wondering what Operating Systems everyone is using, and whether or not you're behind routers?
Windows XP, also using Comcast, and no router.

And to one of the posters above, each time the announcements aren't there I get the 005 or 058 code. When the announcements show, I can get to the character select screen and *almost always* into the game. That's the one thing that is really making me believe it's a GW problem.

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

I just noticed, I am not getting the announcements window either sometimes. I firmly believe it's a GW issue. Not a comcast issue. As I am able to access everything else online including Counter Strike Source.

blakedeeds

Pre-Searing Cadet

Join Date: Sep 2007

PDX

XP pro- direct to cable modem-

I'm checking other forums, and so far only found one other person w this problem....

EliteOwner

Ascalonian Squire

Join Date: May 2006

W/

Comcast, Windows XP, linksys router. I also believe it's a GW issue... but it is very odd that it's all people in the NW Oregon area. Must be the server connection to this area somehow. I just hope its fixed soon!

pickles lareaux

Pre-Searing Cadet

Join Date: Jul 2006

hot lunch

Rt/N

Me too. I'm in Portland and on Comcast. Maybe while they were screwing w/ bit torrent users they screwed w/ guild wars players too.

ReSpAwNeD

ReSpAwNeD

Academy Page

Join Date: Jan 2007

Running Amok [AMOK]

R/Mo

Ah I am reporting that I was able to continually open and close GW until I got the annoucnement window to pop up. Once I was able to log onto my character I switched over to European servers (which are completely empty by the way as it seems everyone is using American servers now) and my husband and I are able to play with out problems for the time being.. and no lag. Go Euro!



EDIT: Hmm I take that back, I am spiking to 1k+ pings and hubby keeps getting the download icon in his ping status bar thingy. .... Interesting...

DarrylA

Pre-Searing Cadet

Join Date: Mar 2005

I'm also in Portland, OR, and also on Comcast.

Mavriel

Mavriel

Ascalonian Squire

Join Date: Sep 2007

Est Deus In Nobis

P/W

I'm on the international servers and have been playing for about a half hour. I've zoned several times to different places and it all runs as normal. :3

DarrylA

Pre-Searing Cadet

Join Date: Mar 2005

I've pointed both Comcast and NCSoft support at this thread. The Comcast people said that a fix from their side wouldn't be happening tonight, but that they do have technicians working 7 days a week, so tomorrow is a possibility. He said that I was not the only person that he had heard from with this problem in my area.

blakedeeds

Pre-Searing Cadet

Join Date: Sep 2007

PDX

Excellent- TYTY for bringing it to everyone's attn. I also have had luck getting 1 (one) character loaded to an int dist. Everything is going fine, but I don't dare try to go to the GH....

If anyone notices a change, pls POST!

Bowstring Badass

Bowstring Badass

Forge Runner

Join Date: Nov 2005

Character selection screen figuring what I want to play...

Purple Lingerie - :D

Guess it seems to be people in Oregon having this problem no problems here in FLORIDA.

iriyabran

iriyabran

Krytan Explorer

Join Date: Feb 2007

[Lord]

E/

i'm european
i've been getting #058 since 13.09

EliteOwner

Ascalonian Squire

Join Date: May 2006

W/

This morning, it seemed to be working fine; haven't errored while zoning, going into obs, or gh. Announcement box has always been there, lets just hope it keeps working!

Seems to be working just fine still, hopefully that means something happened on one of the ends and its all fixed!