Heroes came out with NF, which were far more effective and enjoyable than henches. The somewhat skilled and experienced players made effective hero teams and can solo 90% of GW now. These players use their guildies (also likely to be reasonably good players) to beat the other 10% of the game. They almost never join PUGs.
The inexperienced and low-skill players are able to solo a much smaller percentage of the game. They need help from other human players. They need more support in combat, and benefit from watching skilled players.
The problem is, the better players in the game don't join PUGs anymore. So the unskilled players are stuck grouping with only bad players. This causes the unskilled players to remain at their low skill level.
This means four things for the game:
1) The quality of PUGs is now abysmal compared to the pre-Nightfall era. Joining PUGs is huge headache, and often a waste of time.
2) New/inexperienced/poor players are getting much less exposure to skilled players. Their learning opportunities are few and far between.
3) New/inexperienced players often find the game too difficult and become frustrated. They're stuck grouping with other subpar players. The game has become far less friendly to new players than it ever has been.
4) The social aspect of the game has been scaled back. Not just because 90% of the time the only person people have to talk to in their party is Dunkoro. But because people aren't joining PUGs, meeting new folks, learning new things, and making the spontaneous connections like they used to.
I realize that a chunk of the player population doesn't care about meeting new people and that's fine. But this is a very social game for many, and I think that was Anet's goal, right?
Anyway, that's my $.02. I'm just seeing a lot of frustrated inexperienced players out there who are stuck trying to make their way in the world with PUGs full of other frustrated, inexperienced players. The players they could learn something from basically are now inaccessible. I feel bad for 'em....
