i think i've been hacked...

warrior_i_am

Ascalonian Squire

Join Date: Sep 2007

W/

10 Oct 2007 at 20:16 - 1
I've tried my password and my username which is *e-mail* and it saids invalid pass! When i check my email i got this strange message in chinese that saids my email and somebodys elses email. I translated it and it saids that my email has been changed to the other guys email. So is there any way to get my account back? Please help!

This is my email inbox







This is proof that i have bought an gw cd key tells me that i've registered

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

10 Oct 2007 at 20:24 - 2
I'm not really sure about your password, but i don't think publicly displaying your account name will help.

Did you try Forgot Password?

_June

_June

Guest

Join Date: Sep 2007

Denmark

{MM}

Mo/

10 Oct 2007 at 20:34 - 3
Try reset your password, you might get lucky..

Did you download a third party program or share your account information with someone?

warrior_i_am

Ascalonian Squire

Join Date: Sep 2007

W/

10 Oct 2007 at 20:43 - 4
i just tried and it says make changes in your account at ncsoft but i dont have an ncsoft account

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

10 Oct 2007 at 20:46 - 5
Have you used the Guildwars Store?

warrior_i_am

Ascalonian Squire

Join Date: Sep 2007

W/

10 Oct 2007 at 20:47 - 6
no i bought gw at a store

_June

_June

Guest

Join Date: Sep 2007

Denmark

{MM}

Mo/

10 Oct 2007 at 20:56 - 7
If you have kept your campain access keys I suggest you send an email to support with your registration email screenshot and your keys and see what they can do for you, if you give them enough information I don't see a reason why they could not get your account back, if indeed it has been hacked..

thor thunder

Lion's Arch Merchant

Join Date: Sep 2007

Mass

Cellestial Guard

W/E

10 Oct 2007 at 21:03 - 8
Also you could look for your account on websits like ebay or candyman if it was stolen they might try to sell it.
GL and i hope the best!

OlMurraniKasale

OlMurraniKasale

Krytan Explorer

Join Date: Jul 2006

Seattle

Zaishen Order

Rt/

10 Oct 2007 at 22:15 - 9
A month ago I got a strange email message myself in some Asian language script from Paypal, so because of that incident I suggest making your plea immediately and NOW to ANet support. It was someone who bought something through Paypal using old credit card info stored there. Don't wait a second longer.

warrior_i_am

Ascalonian Squire

Join Date: Sep 2007

W/

11 Oct 2007 at 01:27 - 10
you see i took a long break from gw and havent played in a while. It also saids the date from last year. And where could i get anet support?

Age

Age

Hall Hero

Join Date: Jul 2005

California Canada/BC

STG Administrator

Mo/

11 Oct 2007 at 02:20 - 11
While you are at it get rid of your yahoo and google bar they will tend to let spyware in.I would get zonealarm and keep on when on the net.

McMullen

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

11 Oct 2007 at 14:29 - 12
Quote:
Originally Posted by Age
While you are at it get rid of your yahoo and google bar they will tend to let spyware in.I would get zonealarm and keep on when on the net.
Probably doesn't help that he's still using IE6 too

Linksys

Jungle Guide

Join Date: Apr 2006

11 Oct 2007 at 14:39 - 13
I hardly use IE unless I really have to. I never use Yahoo or Google toolbars. Never Never Never.

Str0b0

Desert Nomad

Join Date: Feb 2006

North Carolina

N/Me

11 Oct 2007 at 15:41 - 14
Quote:
Originally Posted by McMullen
Probably doesn't help that he's still using IE6 too
Firefox FTW. Alaso, having bought a couple of accounts from friends I know that you have to approve any change of email address from the original. If he was able to do this then you should also assume that your email is also compromised. You should change email accounts.

Chaos Theory Pvp

Forge Runner

Join Date: Oct 2005

Elite

R/Me

11 Oct 2007 at 16:10 - 15
As SOON as i saw this thread i suspected you had a Yahoo or Hotmail account.

For anyone out there who uses one of these email accounts i recommend you change it, or make a new one and only use it for Guild wars alone and keep it a secret.

These email accounts are hackable, all that is needed by the hacker is the email address alone.. Don't pm me for any further information, but i know there are hackers out there charging 50$ a time for this service, they are not my friends etc etc....

Take care./
Chaos

Cats

Cats

Frost Gate Guardian

Join Date: May 2005

Singapore

Charter Vanguard

E/Mo

12 Oct 2007 at 08:29 - 16
Sorry to hear about your email. I suffered a similar case, and had a run around with Anet about it. If you're not registered to PlayNC now, I suggest you do, and make this report ASAP. Have you tried logging into the game?

Tutis Evito

Krytan Explorer

Join Date: Aug 2006

England,UK

Incredible Edible Bookah [YUM]

R/

12 Oct 2007 at 09:41 - 17
Cats what happend to your fiasco in the end?

Cats

Cats

Frost Gate Guardian

Join Date: May 2005

Singapore

Charter Vanguard

E/Mo

12 Oct 2007 at 09:52 - 18
Quote:
Originally Posted by Tutis Evito
Cats what happend to your fiasco in the end?
I got my account back after 5 days of posting and reposting the same information. Posted details here.

Tutis Evito

Krytan Explorer

Join Date: Aug 2006

England,UK

Incredible Edible Bookah [YUM]

R/

12 Oct 2007 at 10:13 - 19
Must of missed the post. gratz

123shaheer123

Ascalonian Squire

Join Date: Oct 2007

13 Oct 2007 at 11:36 - 20
This kinda prob occured with my cousin's acc and he go it back after lke 1 week i think. it shouldnt take utht log.. hope u get it bck.. GL!