I'm unable to buy the PvP Item Unlock Pack.

Tokimasa

Ascalonian Squire

Join Date: Nov 2007

P/

After I enter my billing information and attempt to purchase, I get an error message that says "Product distribution failed". The error code is 1751126. Is anyone else getting this and/or know what it means? Thanks!

Edit: I tried purchasing some of the other PvP packs, both individually and in groups, and I get the same error message. I'm sure my information is right, so it could be something on ANet's end.

Hookecho

Academy Page

Join Date: Jun 2005

The Red States

The Runners Academy

W/Mo

Good I am not the only person who is getting this code....(code=1751126)

anyone have a solution?

SortiariusMaximus

Pre-Searing Cadet

Join Date: Jan 2006

Caput Ordo Draconis

E/Me

Yep, I have the exact same error message trying to buy the unlocks packs. I received one reply back to a support ticket with NCsoft asking for further details on my debit card as the error might be suspicion of fraud (!).
However, I have successfully bought many extra character slots on the online store before and my debit card is fine.

JayH

JayH

Academy Page

Join Date: Jun 2007

England

[EviL]

Mo/Me

Im also getting the same problem... now i hope my card hasnt been charged anyway...

Tokimasa

Ascalonian Squire

Join Date: Nov 2007

P/

Quote:
Originally Posted by JayH
Im also getting the same problem... now i hope my card hasnt been charged anyway...
I checked my card, I wasn't charged. Which is a good thing.

wetwillyhip

wetwillyhip

Frost Gate Guardian

Join Date: Aug 2006

USA, Southern California, Orange County

Tyrian Elements [TyE]

R/Mo

its not working for me neither!!! i get the SAME error over and over again.. "product distribution failed error=1751126"... i don't get it... what the hell...

Hells_Faithful

Hells_Faithful

Academy Page

Join Date: Oct 2007

The Void

Hells_Followers [HF]

R/W

It might be any issue with the transfer of the Skill Packs data... But that is just a guess...

Hookecho

Academy Page

Join Date: Jun 2005

The Red States

The Runners Academy

W/Mo

I did notice my ticket has a "critical" status on it.....something tells me they dont know what the problem is yet

darkstar321

Ascalonian Squire

Join Date: Nov 2007

Yoma Wolf Clan [Yoma]

N/W

Fraud thought... hmm, I got the same thing after 4 attempts where it wouldn't finalize my own Digi-Download.

I think after you buy a certen amount it cuts your card off, or rather, after you attempt an amount of buys.

Here is a resolution, Head over to your bank and get a Visa or whatever card you have gift card for how much you need and use the giftcard number in place of the Credit Card number.

Tokimasa

Ascalonian Squire

Join Date: Nov 2007

P/

Quote:
Originally Posted by darkstar321
Fraud thought... hmm, I got the same thing after 4 attempts where it wouldn't finalize my own Digi-Download.

I think after you buy a certen amount it cuts your card off, or rather, after you attempt an amount of buys.

Here is a resolution, Head over to your bank and get a Visa or whatever card you have gift card for how much you need and use the giftcard number in place of the Credit Card number.
This has nothing to do with the credit/debit card. I've tried both credit and debit, both of which have sufficient funds to carry out the transaction. I get the same error for both.

sevendash

Frost Gate Guardian

Join Date: Oct 2006

Flaming Turtles [FT]

E/R

I tried it one-by-one and the only ones that give me the error are Nightfall and Prophecies. I was able to buy Core and Factions with no problem.

Garvey

Ascalonian Squire

Join Date: Nov 2007

E/

i tried 3 cards
- VISA Electron (mBank EMAX)
- VISA (mBank eKARTA)
- VISA (mBank USD VISA VIRTUAL)

all three with Code=1751126

sevendash

Frost Gate Guardian

Join Date: Oct 2006

Flaming Turtles [FT]

E/R

It has nothing to do with the cards.

Tokimasa

Ascalonian Squire

Join Date: Nov 2007

P/

Quote:
Originally Posted by sevendash
I tried it one-by-one and the only ones that give me the error are Nightfall and Prophecies. I was able to buy Core and Factions with no problem.
I just tried again and I could buy Core, Factions, and Eye of the North. I am still unable to purchase the Item, Nightfall, and Prophecies packs.

Garvey

Ascalonian Squire

Join Date: Nov 2007

E/

now it works for me !!

do not go directly to shop

use edit account, manage access keys, visit guild wars store (then you will be in shop, but prices are different, 4euro insteed 8euro with 50% bonus)

Bowstring Badass

Bowstring Badass

Forge Runner

Join Date: Nov 2005

Character selection screen figuring what I want to play...

Purple Lingerie - :D

Quote:
Originally Posted by sevendash
I tried it one-by-one and the only ones that give me the error are Nightfall and Prophecies. I was able to buy Core and Factions with no problem.

I got a question why would you buy core when you buy all of them? Seems like a waste of money...

Martin Firestorm

Krytan Explorer

Join Date: Dec 2005

Louisiana

E/Me

Quote:
Originally Posted by Garvey
now it works for me !!

do not go directly to shop

use edit account, manage access keys, visit guild wars store (then you will be in shop, but prices are different, 4euro insteed 8euro with 50% bonus)
Yay!!! Thanks for the tip. Not sure why this worked, but it worked on my first try after probably 25 failed attempts going straight to the store.

Garvey

Ascalonian Squire

Join Date: Nov 2007

E/

Quote:
Originally Posted by Martin Firestorm
Yay!!! Thanks for the tip. Not sure why this worked, but it worked on my first try after probably 25 failed attempts going straight to the store.
i also found other way that works for me

go to store using top right button, when purchasing enter all fields correctly except expiration date (you will get error code 1751067 invalid paymets details)
then enter correct exp date and you will succed :P

jurrit

Ascalonian Squire

Join Date: May 2005

Amsterdam

Bubblegum Dragons [GUM]

Quote:
Originally Posted by Garvey
now it works for me !!

do not go directly to shop

use edit account, manage access keys, visit guild wars store (then you will be in shop, but prices are different, 4euro insteed 8euro with 50% bonus)
I tried the above. I now was able to successfully buy the PvP access kit. I am not sure if this is because of the sollution stated above, or that Anet fixed the problem.

JayH

JayH

Academy Page

Join Date: Jun 2007

England

[EviL]

Mo/Me

Quote:
Originally Posted by jurrit
I tried the above. I now was able to successfully buy the PvP access kit. I am not sure if this is because of the sollution stated above, or that Anet fixed the problem.
Yep works like a charm.

Ty for pointing it out Garvey

sevendash

Frost Gate Guardian

Join Date: Oct 2006

Flaming Turtles [FT]

E/R

Quote:
Originally Posted by Bowstring Badass
I got a question why would you buy core when you buy all of them? Seems like a waste of money...
I'm using two accounts, they weren't on the same. Only waste of money to me seems to be EOTN if you have the campaign already.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Not working for me either -.- Says it could be a fraud >.>

sevendash

Frost Gate Guardian

Join Date: Oct 2006

Flaming Turtles [FT]

E/R

Quote:
Originally Posted by Garvey
now it works for me !!

do not go directly to shop

use edit account, manage access keys, visit guild wars store (then you will be in shop, but prices are different, 4euro insteed 8euro with 50% bonus)
Anybody still having problems after using this method? It worked fine for me...

redant751

redant751

Frost Gate Guardian

Join Date: Apr 2006

NYC,NY

Gods Special Forces (GSF)

R/E

It's working now,Tried this morning and it would not go throw (tried a visa,master card and discover card).Tried it this afternoon and it now works.