Uncalled for BAN!

1 pages Page 1
J
JakeyC
Pre-Searing Cadet
#1
hi i was playing today and i got logged out then when i tried to log back in again it said i had been banned for breach of conduct of user agreement, then at the end it says code=45

i havnt done anything wrong i can assure you, and have emailed the company but they require my serial number which i have lost by deleting old emails

can any one help please
Toutatis
Toutatis
Walking Wiki
#2
NCSoft handles this specific part of customer service, and it's unlikely that anybody on these forums would be able to help you with this in a direct manner. If you've e-mailed NCSoft Support that's all you can really do, and I would suggest looking long and hard for your serial numbers if you've been asked to provide them.
Onarik Amrak
Onarik Amrak
Forge Runner
#3
Right, I believe you. But what I think counts for nothing.

No one here can help you except point you to support.

http://www.guildwars.com/support/
AW Lore
AW Lore
Jungle Guide
#4
Quote:
Originally Posted by JakeyC
hi i was playing today and i got logged out then when i tried to log back in again it said i had been banned for breach of conduct of user agreement, then at the end it says code=45

i havnt done anything wrong i can assure you, and have emailed the company but they require my serial number which i have lost by deleting old emails

can any one help please
you can check your serial keys on the manage account or keys, where you can add new keys, there you can check all the serial keys you have added to your account.

other than that, no one here can do anything else for you.

Quote:
Right, I dont believe you. But what I think counts for nothing
there are two sides to the coin, the above is my side.
Neo Nugget
Neo Nugget
Site Contributor
#5
We can't do anything about it here, use the link to support Amrak gave a few posts up.

Good luck with it though.
====closed====