Serious Connection Issues

Ok, there is something very wrong. Time to collect some public data on this matter.


I am located in the Midwest US, specifically Lafayette, Indiana. Guild Wars is refusing to even connect to the ArenaNet servers, thus the game isn't even loading.

I ran a diagnostic, and this is what came up.

================================================== ============================
= Checking server connectivity
================================================== ============================
Diag.ArenaNetworks.com
206.127.146.41:6112 - connect succeeded
206.127.146.55:6112 - connect succeeded
206.127.146.55:80 - connect succeeded
206.127.146.41:80 - connect succeeded
222.231.12.42:6112 - connect succeeded
222.231.12.55:6112 - connect succeeded
222.231.12.55:80 - connect succeeded
222.231.12.42:80 - connect succeeded
216.107.240.234:6112 - connect failed
216.107.241.21:6112 - connect failed
216.107.240.234:80 - connect failed
216.107.241.21:80 - connect failed

File1.ArenaNetworks.com
192.168.1.10:6112 - connect failed
192.168.1.10:80 - connect failed

Auth1.ArenaNetworks.com
192.168.1.10:6112 - connect failed
192.168.1.10:80 - connect failed

Completed in 3.14 seconds


================================================== ============================
= Tracing network paths
================================================== ============================
*--> pathping -4 -q 4 -w 700 216.107.246.36 <--*

Tracing route to 216-107-246-36.plaync.com [216.107.246.36]
over a maximum of 30 hops:
0 Auth1.ArenaNetworks.com [192.168.1.10]
1 192.168.1.1
2 * * *
Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Auth1.ArenaNetworks.com [192.168.1.10]
0/ 4 = 0% |
1 1073741818ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1
4/ 4 =100% |
2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0]

Trace complete.
*--> pathping -4 -q 4 -w 700 203.70.17.228 <--*

Tracing route to 203.70.17.228 over a maximum of 30 hops

0 Auth1.ArenaNetworks.com [192.168.1.10]
1 192.168.1.1
2 * * *
Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Auth1.ArenaNetworks.com [192.168.1.10]
0/ 4 = 0% |
1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1
4/ 4 =100% |
2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0]

Trace complete.
*--> pathping -4 -q 4 -w 700 206.127.145.228 <--*

Tracing route to 206-127-145-228.plaync.com [206.127.145.228]
over a maximum of 30 hops:
0 Auth1.ArenaNetworks.com [192.168.1.10]
1 192.168.1.1
2 * * *
Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Auth1.ArenaNetworks.com [192.168.1.10]
0/ 4 = 0% |
1 1073741818ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1
4/ 4 =100% |
2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0]

Trace complete.
*--> pathping -4 -q 4 -w 700 222.231.14.228 <--*

Tracing route to 222.231.14.228 over a maximum of 30 hops

0 Auth1.ArenaNetworks.com [192.168.1.10]
1 192.168.1.1
2 * * *
Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Auth1.ArenaNetworks.com [192.168.1.10]
0/ 4 = 0% |
1 1073741819ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1
4/ 4 =100% |
2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0]

Trace complete.
Completed in 24.20 seconds



Note the failed server connections? Please, if you are also experiencing problems, use the -diag tag and run the diagnostic. Post your findings here.

NOTE: I called my ISP, and all their systems and switches are fully functional. All other games are functioning online as well. And I am on a 45Mbps T3... THus my weird IP.

I am close to Fort Wayne, IN actually in North Manchester, and i am able to get into the game ok... a bit laggy but still able to log in

My boyfriend and I have been having some serious lag issues the past 2 days. We've lost connection several times. We've always reconnected, but it's been very slow. Almost like we had no connectivity or dial up (*insert shriek of horror*). We run Yahoo DSL and live in MI.

192.168.1.xxx is your router. Not sure why that's listed as being ArenaNet.

I recall a thread somewhere back where it was suggested that you slip "play.com 127.0.0.1" (or some variant thereon) into the hosts file of someone you love to break their GW addiction. Maybe someone is trying to tell you something Rahja...

im having the same issue it wont connect to anet. it was strange couple of days ago i could and then wham it wont even get through anymore

I'm able to connect. Northern Indiana here.

YEa my connection here stinks O_o lagg out sooo many times, one time when i was closing a NICE trade. I think its the router in my house's problem. It can't take much at all and the signal constantly fights with my dad's internet.

Try switching dns servers in your router to primary 4.2.2.1 and secondary 4.2.2.2 For some reason your isp could block those addresses even though they said they don't. I had this happen with Road Runner when trying to set up VOIP. They said they didnt block adresses but they actually were in order to force their customers to buy their VOIP.

I can't do that, my primary is different. It is a t3 line mind you. I am still having this connection issue, I can't be the only one. BTW, I have already tried without a router.

Right, so... I uninstalled Guild Wars thinking it might be a corruption in the proxy setups because I installed the GWLP program last night. Guess what? Now it won't even connect to Arena Net for the install. So obviously, something is up with the switches on their "partners" leading to their servers.

Never mind, the host file had been edited by GWLP. Thx Unien for pointing that little issue out. I really didn't think twice about it. It appears as though my hosts file had entries added to it directing my PC to connect to my router as ArenaNet rather then their actual servers. GG

Close enough, lolz.

We were both writing our threads at the same time but you got yours up 1st.

I ran the -diag flag and here's what I got:

================================================== ============================
= Checking server connectivity
================================================== ============================
Diag.ArenaNetworks.com
222.231.12.42:6112 - connect succeeded
222.231.12.55:6112 - connect succeeded
222.231.12.42:80 - connect succeeded
206.127.146.55:6112 - connect succeeded
222.231.12.55:80 - connect succeeded
206.127.146.41:6112 - connect succeeded
206.127.146.55:80 - connect succeeded
206.127.146.41:80 - connect succeeded
216.107.241.21:6112 - connect failed
216.107.240.234:80 - connect failed
216.107.241.21:80 - connect failed
216.107.240.234:6112 - connect failed

File1.ArenaNetworks.com
216.107.245.77:6112 - connect succeeded
216.107.245.41:6112 - connect succeeded
216.107.245.113:6112 - connect succeeded
216.107.245.77:80 - connect succeeded
216.107.245.41:80 - connect succeeded
216.107.245.113:80 - connect succeeded

Auth1.ArenaNetworks.com
216.107.245.68:6112 - connect succeeded
216.107.245.70:6112 - connect succeeded
216.107.245.84:6112 - connect succeeded
216.107.245.85:6112 - connect succeeded
216.107.245.86:6112 - connect succeeded
216.107.245.87:6112 - connect succeeded
216.107.245.121:6112 - connect succeeded
216.107.245.117:6112 - connect succeeded
216.107.245.118:6112 - connect succeeded
216.107.245.119:6112 - connect succeeded
216.107.245.120:6112 - connect succeeded
216.107.245.49:6112 - connect succeeded
216.107.245.50:6112 - connect succeeded
216.107.245.68:80 - connect succeeded
216.107.245.70:80 - connect succeeded
216.107.245.84:80 - connect succeeded
216.107.245.85:80 - connect succeeded
216.107.245.86:80 - connect succeeded
216.107.245.87:80 - connect succeeded
216.107.245.121:80 - connect succeeded
216.107.245.117:80 - connect succeeded
216.107.245.118:80 - connect succeeded
216.107.245.119:80 - connect succeeded
216.107.245.120:80 - connect succeeded
216.107.245.49:80 - connect succeeded
216.107.245.50:80 - connect succeeded

Completed in 2.56 seconds

================================================== ============================
= Tracing network paths
================================================== ============================
*--> pathping -q 4 -w 700 216.107.246.36 <--*

Tracing route to 216-107-246-36.plaync.com [216.107.246.36]
over a maximum of 30 hops:
0 ___ [192.168.0.6]
1 192.168.0.1
2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
4 so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147]
5 ge2-14.br01.lax04.pccwbtn.net [63.218.51.57]
6 ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2]
7 216-107-255-70.plaync.com [216.107.255.70]
8 216-107-246-36.plaync.com [216.107.246.36]

Computing statistics for 8 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ___ [192.168.0.6]
0/ 4 = 0% |
1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1
0/ 4 = 0% |
2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
0/ 4 = 0% |
3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
0/ 4 = 0% |
4 28ms 0/ 4 = 0% 0/ 4 = 0% so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147]
0/ 4 = 0% |
5 28ms 0/ 4 = 0% 0/ 4 = 0% ge2-14.br01.lax04.pccwbtn.net [63.218.51.57]
0/ 4 = 0% |
6 --- 4/ 4 =100% 4/ 4 =100% ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2]
0/ 4 = 0% |
7 --- 4/ 4 =100% 4/ 4 =100% 216-107-255-70.plaync.com [216.107.255.70]
0/ 4 = 0% |
8 29ms 0/ 4 = 0% 0/ 4 = 0% 216-107-246-36.plaync.com [216.107.246.36]

Trace complete.
*--> pathping -q 4 -w 700 203.70.17.228 <--*

Tracing route to 203.70.17.228 over a maximum of 30 hops

0 ___ [192.168.0.6]
1 192.168.0.1
2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
4 130.81.29.158
5 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]
6 0.so-7-0-0.BR1.LAX7.ALTER.NET [152.63.112.153]
7 204.255.169.90
8 if-3-3.mcore4.LAA-LosAngeles.teleglobe.net [216.6.85.25]
9 if-5-0.mcore4.PDI-PaloAlto.teleglobe.net [216.6.86.9]
10 if-10-0-0.mcore3.PDI-PaloAlto.teleglobe.net [216.6.86.22]
11 216.6.29.46
12 R58-17.seed.net.tw [139.175.58.17]
13 R57-93.seed.net.tw [139.175.57.93]
14 R59-50.seed.net.tw [139.175.59.50]
15 h34-203-67-80.seed.net.tw [203.67.80.34]
16 203.70.16.114
17 203.70.17.228

Computing statistics for 17 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ___ [192.168.0.6]
0/ 4 = 0% |
1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1
0/ 4 = 0% |
2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
0/ 4 = 0% |
3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
0/ 4 = 0% |
4 29ms 0/ 4 = 0% 0/ 4 = 0% 130.81.29.158
0/ 4 = 0% |
5 29ms 0/ 4 = 0% 0/ 4 = 0% 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]
0/ 4 = 0% |
6 33ms 0/ 4 = 0% 0/ 4 = 0% 0.so-7-0-0.BR1.LAX7.ALTER.NET [152.63.112.153]
0/ 4 = 0% |
7 30ms 0/ 4 = 0% 0/ 4 = 0% 204.255.169.90
0/ 4 = 0% |
8 31ms 0/ 4 = 0% 0/ 4 = 0% if-3-3.mcore4.LAA-LosAngeles.teleglobe.net [216.6.85.25]
0/ 4 = 0% |
9 39ms 0/ 4 = 0% 0/ 4 = 0% if-5-0.mcore4.PDI-PaloAlto.teleglobe.net [216.6.86.9]
0/ 4 = 0% |
10 43ms 0/ 4 = 0% 0/ 4 = 0% if-10-0-0.mcore3.PDI-PaloAlto.teleglobe.net [216.6.86.22]
0/ 4 = 0% |
11 43ms 0/ 4 = 0% 0/ 4 = 0% 216.6.29.46
0/ 4 = 0% |
12 187ms 0/ 4 = 0% 0/ 4 = 0% R58-17.seed.net.tw [139.175.58.17]
0/ 4 = 0% |
13 --- 4/ 4 =100% 4/ 4 =100% R57-93.seed.net.tw [139.175.57.93]
0/ 4 = 0% |
14 182ms 0/ 4 = 0% 0/ 4 = 0% R59-50.seed.net.tw [139.175.59.50]
0/ 4 = 0% |
15 --- 4/ 4 =100% 4/ 4 =100% h34-203-67-80.seed.net.tw [203.67.80.34]
0/ 4 = 0% |
16 --- 4/ 4 =100% 4/ 4 =100% 203.70.16.114
0/ 4 = 0% |
17 180ms 0/ 4 = 0% 0/ 4 = 0% 203.70.17.228

Trace complete.
*--> pathping -q 4 -w 700 206.127.145.228 <--*

Tracing route to 206-127-145-228.plaync.com [206.127.145.228]
over a maximum of 30 hops:
0 ___ [192.168.0.6]
1 192.168.0.1
2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
4 so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147]
5 ge2-14.br01.lax04.pccwbtn.net [63.218.51.57]
6 ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42]
7 206-127-156-82.plaync.com [206.127.156.82]
8 206-127-145-228.plaync.com [206.127.145.228]

Computing statistics for 8 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ___ [192.168.0.6]
0/ 4 = 0% |
1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1
0/ 4 = 0% |
2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
0/ 4 = 0% |
3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
0/ 4 = 0% |
4 31ms 0/ 4 = 0% 0/ 4 = 0% so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147]
0/ 4 = 0% |
5 29ms 0/ 4 = 0% 0/ 4 = 0% ge2-14.br01.lax04.pccwbtn.net [63.218.51.57]
0/ 4 = 0% |
6 --- 4/ 4 =100% 4/ 4 =100% ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42]
0/ 4 = 0% |
7 --- 4/ 4 =100% 4/ 4 =100% 206-127-156-82.plaync.com [206.127.156.82]
0/ 4 = 0% |
8 196ms 0/ 4 = 0% 0/ 4 = 0% 206-127-145-228.plaync.com [206.127.145.228]

Trace complete.
*--> pathping -q 4 -w 700 222.231.14.228 <--*

Tracing route to 222.231.14.228 over a maximum of 30 hops

0 ___ [192.168.0.6]
1 192.168.0.1
2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
4 130.81.29.158
5 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]
6 0.so-6-0-0.XL2.LAX15.ALTER.NET [152.63.112.61]
7 0.so-7-0-0.BR1.LAX15.ALTER.NET [152.63.116.25]
8 192.205.34.29
9 12.127.3.210
10 tbr1.sffca.ip.att.net [12.122.10.25]
11 12.122.110.5
12 12.116.52.18
13 203.255.234.45
14 203.255.234.121
15 210.120.105.46
16 211.233.95.217
17 211.233.88.22
18 211.233.60.58
19
Computing statistics for 19 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ___ [192.168.0.6]
0/ 4 = 0% |
1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1
0/ 4 = 0% |
2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1]
0/ 4 = 0% |
3 24ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206]
0/ 4 = 0% |
4 28ms 0/ 4 = 0% 0/ 4 = 0% 130.81.29.158
0/ 4 = 0% |
5 --- 4/ 4 =100% 4/ 4 =100% 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]
0/ 4 = 0% |
6 29ms 0/ 4 = 0% 0/ 4 = 0% 0.so-6-0-0.XL2.LAX15.ALTER.NET [152.63.112.61]
0/ 4 = 0% |
7 39ms 0/ 4 = 0% 0/ 4 = 0% 0.so-7-0-0.BR1.LAX15.ALTER.NET [152.63.116.25]
0/ 4 = 0% |
8 30ms 0/ 4 = 0% 0/ 4 = 0% 192.205.34.29
0/ 4 = 0% |
9 --- 4/ 4 =100% 4/ 4 =100% 12.127.3.210
0/ 4 = 0% |
10 --- 4/ 4 =100% 4/ 4 =100% tbr1.sffca.ip.att.net [12.122.10.25]
0/ 4 = 0% |
11 --- 4/ 4 =100% 4/ 4 =100% 12.122.110.5
0/ 4 = 0% |
12 44ms 0/ 4 = 0% 0/ 4 = 0% 12.116.52.18
0/ 4 = 0% |
13 40ms 0/ 4 = 0% 0/ 4 = 0% 203.255.234.45
0/ 4 = 0% |
14 178ms 0/ 4 = 0% 0/ 4 = 0% 203.255.234.121
0/ 4 = 0% |
15 181ms 0/ 4 = 0% 0/ 4 = 0% 210.120.105.46
0/ 4 = 0% |
16 --- 4/ 4 =100% 4/ 4 =100% 211.233.95.217
0/ 4 = 0% |
17 --- 4/ 4 =100% 4/ 4 =100% 211.233.88.22
0/ 4 = 0% |
18 183ms 0/ 4 = 0% 0/ 4 = 0% 211.233.60.58
4/ 4 =100% |
19 --- 4/ 4 =100% 0/ 4 = 0% gus [0.0.0.0]

Trace complete.
...Completed in 386.17 seconds

I recently switched the Windows DNS Client service from auto to manual to deal with another problem I was having, I'll try changing it back to see if that helps.

I'm pretty sure my router is using 4.2.2.1 & 4.2.2.2 as the DNS settings but since I forgot my password I can't get into it to check without resetting the darn thing to factory default.