Online Store - More In-Game Content?

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Mods: This may sound like a suggestion, or even a repeat of many other threads, but this has a discussion element to it, as well as a clear purpose. Please, read on.

I am currently working on my Bachelor's of Science in Advertising degree, and in our Bus 101 course, we were instructed to highlight a specific business, and work on a mock business plan. The business we chose had to be one we are very familiar with, and would one day like to work for. Of course, I chose Arenanet. Now I am in Bus 121, and continuing with Arenanet, I have reached an assignment that takes me out to find a 'focus group' and throw out some ideas to get consumer opinions on. Consumers such as, well, everyone here at Guru.

The idea here is to find out how to basically make more money for Arenanet in this lull period before GW2 (which could conceivably be 2-3 years away - a large lull period for any business, especially video games). The online store and expansions onto GW are probably the top ideas, with brand awareness and merchandise down at the bottom (more people knowing about Anet and GW isn't likely to make their numbers jump dramatically). Online store expansion is what I want to focus on as a primary strategy, and there have been many ideas in Sardelac and now with the BMP promotion on how this could happen. I want to consolidate these ideas, stir up an environment to come up with more, and discuss them with everyone to help make some of this possibly happen, and find out if it's worth it - with the end goal of a good bit of info for my assignment


tl;dr version - Let's talk about what in-game content we would like to see in the in-game store. This helps me with my project at school, and helps Anet better serve us!


Some things to consider:

BMP being offered as a separate purchase - these threads are everywhere, which leads me to believe it would be very lucrative for Anet to do this. USD $5? $10? Should this be delayed for a bit to retain a certain amount of 'specialness' for those who bought into the promotion? How long? A month? 6 months?

Weapon packs - basically things like the "Game of the Year" weapons. /bonus and you get 7-10 new-skinned items customized and stuff. USD $5, just like the GotY items.

More mission packs - More stuff like the BMP purchasable for what, USD $10. Problem here: would this pay off for how much coding/art/etc that would need to be accounted for? Something to consider, especially if enough people like the idea.

Skill packs - Not what we already have, but a small pack of about 100 skills (what GW:EN was released with), no elites. Something that would be easy to balance (hopefully). USD $5


What else? More storage? Festival hats? CE-like special dances/effects? Any problems/concerns that could be had with this? Discuss!

lutz

Jungle Guide

Join Date: Apr 2006

Battery Powered Best Friends [Vibe]

Me/

The opportunity cost of putting BMP in the store as a separate purchase is 0. It is purely profitable (with the exception of perhaps extra data storage, which would probably take place anyway).
The others, probably not. That would overanger the player base and completely reverse the whole underlying concept of GW - one time fee, free to play.

jackie

jackie

/retired

Join Date: Dec 2005

On the Beach

Payment methods - those without possibility to use credit/debit cards are going to be quite pissed off.

If Anet is going to make this online store work in a larger scale they should sell credit points through retailers, you know like Nintendo does with Wii.

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Quote:
Originally Posted by jackie
Payment methods - those without possibility to use credit/debit cards are going to be quite pissed off.

If Anet is going to make this online store work in a larger scale they should sell credit points through retailers, you know like Nintendo does with Wii.
QFT

They really should broaden the way people in non-american countries can make payments.

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Quote:
Originally Posted by lutz
The others, probably not. That would overanger the player base and completely reverse the whole underlying concept of GW - one time fee, free to play.
None of these purchases would be required to play, though. Since there will no longer be any more campaigns (and likely no expansions, either), these small purchases would replace that as drops of content, possibly on a more frequent basis, yet cheaper.

Still, you do present a way of thought that players may share. This would be a change in the business model, if ever slight. I mean, it is still "one time fee (purchase of campaign), free to play," this just adds extra, optional one time fees. The original business model was kinda blown away, anyway, when they chose to quit making campaigns 'every 6 months.' I'm sure something has to replace that lost revenue.

EDIT:
Quote:
Originally Posted by jackie
Payment methods - those without possibility to use credit/debit cards are going to be quite pissed off.

If Anet is going to make this online store work in a larger scale they should sell credit points through retailers, you know like Nintendo does with Wii.
Excellent point, as well, thank you! That is a really good idea. And with that, maybe they could include with every box purchase of any GW product, a $5 card that can be used in the online store? Anything to promote the store further, I guess.

Uber Mass

Uber Mass

Krytan Explorer

Join Date: Oct 2006

The Netherlands

retired from gw [agro] still ftw

W/

Quote:
Originally Posted by mr_groovy
QFT

They really should broaden the way people in non-american countries can make payments.
i agree to this tho they are working on it.... tho i havent seen a payment method added like "click and pay" wich is used at gamedevelopers as EA.

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Quote:
Originally Posted by arcanemacabre
None of these purchases would be required to play, though. Since there will no longer be any more campaigns (and likely no expansions, either), these small purchases would replace that as drops of content, possibly on a more frequent basis, yet cheaper.

Still, you do present a way of thought that players may share. This would be a change in the business model, if ever slight. I mean, it is still "one time fee (purchase of campaign), free to play," this just adds extra, optional one time fees. The original business model was kinda blown away, anyway, when they chose to quit making campaigns 'every 6 months.' I'm sure something has to replace that lost revenue.

EDIT:
Excellent point, as well, thank you! That is a really good idea. And with that, maybe they could include with every box purchase of any GW product, a $5 card that can be used in the online store? Anything to promote the store further, I guess.
Regarding this, why din't they still make it so when u buy Proph, Factions, or Nightfall, and you already have it added to the account, that u instead get 4 char slots? Or a purchase for 40 euro's (eq amount in $) from the ingame store.

You've already added a factions key to your account -> Would you like to add 4 char slots instead?

You've already added a factions key to your account -> Would you like to upgrade your store credit with x Dollar/ Euro / Tokens?

Now that would rock

Sleeper Service

Sleeper Service

Jungle Guide

Join Date: Dec 2005

CULT

buy heroes in online store

nice idea arcane btw.

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Quote:
Originally Posted by Sleeper Service
buy heroes in online store

nice idea arcane btw.
Thanks! I just read through that thread, and I like the idea, kinda. There were some good points in there that it may offer an advantage, and I'm not sure something like that would go over well. Then again, a new skill pack would offer a similar 'advantage,' even if it just offers alternate, balanced, normal skills.

Also, I see this and the new skill pack I mentioned as good replacements for full expansions. Essentially, it would be like purchasing GW:EN, but not getting any PvE zones/missions/quests, and just getting the character content, perhaps seen by the game as upgrading 'Core' content - available from any campaign. Buying these things in the store would be just like buying seletcive parts of a campaign or expansion at a lowered price relative to the content purchased.

Personally, I don't see anything wrong with it. Pretty cool idea, Sleeper.

lord dragon

Lion's Arch Merchant

Join Date: Sep 2007

R/

Quote:
Originally Posted by arcanemacabre
Mods: This may sound like a suggestion, or even a repeat of many other threads, but this has a discussion element to it, as well as a clear purpose. Please, read on.

I am currently working on my Bachelor's of Science in Advertising degree, and in our Bus 101 course, we were instructed to highlight a specific business, and work on a mock business plan. The business we chose had to be one we are very familiar with, and would one day like to work for. Of course, I chose Arenanet. Now I am in Bus 121, and continuing with Arenanet, I have reached an assignment that takes me out to find a 'focus group' and throw out some ideas to get consumer opinions on. Consumers such as, well, everyone here at Guru.

The idea here is to find out how to basically make more money for Arenanet in this lull period before GW2 (which could conceivably be 2-3 years away - a large lull period for any business, especially video games). The online store and expansions onto GW are probably the top ideas, with brand awareness and merchandise down at the bottom (more people knowing about Anet and GW isn't likely to make their numbers jump dramatically). Online store expansion is what I want to focus on as a primary strategy, and there have been many ideas in Sardelac and now with the BMP promotion on how this could happen. I want to consolidate these ideas, stir up an environment to come up with more, and discuss them with everyone to help make some of this possibly happen, and find out if it's worth it - with the end goal of a good bit of info for my assignment


tl;dr version - Let's talk about what in-game content we would like to see in the in-game store. This helps me with my project at school, and helps Anet better serve us!


Some things to consider:

BMP being offered as a separate purchase - these threads are everywhere, which leads me to believe it would be very lucrative for Anet to do this. USD $5? $10? Should this be delayed for a bit to retain a certain amount of 'specialness' for those who bought into the promotion? How long? A month? 6 months?

Weapon packs - basically things like the "Game of the Year" weapons. /bonus and you get 7-10 new-skinned items customized and stuff. USD $5, just like the GotY items.

More mission packs - More stuff like the BMP purchasable for what, USD $10. Problem here: would this pay off for how much coding/art/etc that would need to be accounted for? Something to consider, especially if enough people like the idea.

Skill packs - Not what we already have, but a small pack of about 100 skills (what GW:EN was released with), no elites. Something that would be easy to balance (hopefully). USD $5


What else? More storage? Festival hats? CE-like special dances/effects? Any problems/concerns that could be had with this? Discuss!
Actually I think they can get $40 for the BMP because it is better then GWEN. If we paid $40 for GWEN, why not $40 for the BMP?

deluxe

deluxe

Desert Nomad

Join Date: Feb 2006

Monkeyball Z

S.K.A.T. [Ban]

Mo/

Quote:
Originally Posted by mr_groovy
QFT

They really should broaden the way people in non-american countries can make payments.
We are in 2007, nearly everything you buy on the internet is paid with creditcards. I'm dutch and have a cc for ebay, or online orders outside of my own country. Don't be cheap like most dutch, just get urself a CC.

upier

upier

Grotto Attendant

Join Date: Mar 2006

Done.

[JUNK]

Quote:
Originally Posted by arcanemacabre
Skill packs - Not what we already have, but a small pack of about 100 skills (what GW:EN was released with), no elites. Something that would be easy to balance (hopefully). USD $5
This is a joke right?
They are having issues being on top of the skills that are already in the game and you want to add more?


On-topic - I don't care really. I wouldn't buy it so no need to go to extra lengths to make this happen on my account.

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Quote:
Originally Posted by upier
This is a joke right?
They are having issues being on top of the skills that are already in the game and you want to add more?


On-topic - I don't care really. I wouldn't buy it so no need to go to extra lengths to make this happen on my account.
True, but I don't think any of those problems are from the GW:EN skills, but rather from older skills and even entire professions (Necro, Sin and Paragon, namely). It seems that they did pretty good with the delicate balance of the new, non-elite skills. More like that can't hurt, can they?

Ninna

Desert Nomad

Join Date: Apr 2005

Northeast USA

Guilded Rose

Me/

Quote:
Originally Posted by mr_groovy
QFT

They really should broaden the way people in non-american countries can make payments.
they have since 08/02/2007

you can use PaySafe through the PlayNC store
http://www.developmag.com/press-rele...ng-paysafecard
Quote:
Thursday 2nd August/...NCsoft Europe, the world’s leading publisher and developer of online games announced today their partnership with paysafecard,

a new way for players across Europe to pay for their favourite NCsoft games, without the need of a credit card.

paysafecard will go into effect on www.plaync.com from today, offering players an even greater choice and ease of payment.
no credit card needed

Kakumei

Kakumei

Forge Runner

Join Date: Jul 2005

Grind is subjective

learn this please

Quote:
Originally Posted by Ninna
they have since 08/02/2007

you can use PaySafe through the PlayNC store
http://www.developmag.com/press-rele...ng-paysafecard


no credit card needed
The PlayNC store, while similar, isn't the GW store--a crucial difference.

ravensong

ravensong

Wilds Pathfinder

Join Date: Sep 2006

Croatia

Me/

Ability to buy new ingame stuff which other players cannot have acces too would ruin the game.

We bought the game, and now we will have to pay to get more? bah...
GW would be like any other free mmorpg, like dungeon runners for example...

Tamuril elansar

Tamuril elansar

Wilds Pathfinder

Join Date: Jul 2007

N/

buy more storage tabs through the online store...

Ninna

Desert Nomad

Join Date: Apr 2005

Northeast USA

Guilded Rose

Me/

Quote:
Originally Posted by Kakumei
The PlayNC store, while similar, isn't the GW store--a crucial difference.
true but purchases at PlayNC did count towards GW BonusMissionPack credit


I agree its inconsistent,
Guild Wars Store should also support Paysafe

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Quote:
Originally Posted by Ninna
they have since 08/02/2007

you can use PaySafe through the PlayNC store
http://www.developmag.com/press-rele...ng-paysafecard


no credit card needed
Oh that's so nice, to bad there are no sale points in the netherlands for the card! http://www.paysafecard.com/nl/privat...verkooppunten/
Now what?

Quote:
Originally Posted by deluxe
We are in 2007, nearly everything you buy on the internet is paid with creditcards. I'm dutch and have a cc for ebay, or online orders outside of my own country. Don't be cheap like most dutch, just get urself a CC.
There's a difference between being cheap, and being smart. I don't need a cc for all my other internet purchases, nor normal purchases. A bankdeposit / paypal suffices for me. So getting a cc for just 1 purchase is being cheap? I think not.

Ninna

Desert Nomad

Join Date: Apr 2005

Northeast USA

Guilded Rose

Me/

Quote:
Originally Posted by mr_groovy
Oh that's so nice, to bad there are no sale points in the netherlands for the card! http://www.paysafecard.com/nl/privat...verkooppunten/
Now what?
can buy the card online (like Paypal)
https://www.wertkartenverkauf.com/

Tyla

Emo Goth Italics

Join Date: Sep 2006

Quote:
Originally Posted by arcanemacabre

Some things to consider:

BMP being offered as a separate purchase - these threads are everywhere, which leads me to believe it would be very lucrative for Anet to do this. USD $5? $10? Should this be delayed for a bit to retain a certain amount of 'specialness' for those who bought into the promotion? How long? A month? 6 months?No weapons to those who didnt get during the promotion - people had enough time

Weapon packs - basically things like the "Game of the Year" weapons. /bonus and you get 7-10 new-skinned items customized and stuff. USD $5, just like the GotY items./unsigned

More mission packs - More stuff like the BMP purchasable for what, USD $10. Problem here: would this pay off for how much coding/art/etc that would need to be accounted for? Something to consider, especially if enough people like the idea.kinda signed

Skill packs - Not what we already have, but a small pack of about 100 skills (what GW:EN was released with), no elites. Something that would be easy to balance (hopefully). USD $5 i dont see a point in this,but then again i have all skills unlocked


What else? More storage? Festival hats? CE-like special dances/effects? Any problems/concerns that could be had with this? Discuss!storage for armour will be nice,but the CE dances nty.again,people had the choice between normal edition or CE.and the limitedness of it
Bolded and underlined
1234

Traveller

Traveller

Wilds Pathfinder

Join Date: Jul 2005

Finland

League of Extraordinary Explorers [LOST] (my one man guild)

Me/

I've been wanting A-Net to add more in-game content in the online store for a long time. Why? Since GW is not equipment-dependant, it would give people a nice way to buy weapon packs like GOTY or mission packs, should they choose to do so. Not to mention it would a good way to give extra content to GW1 while they actively work on GW2.

Obviously this discussion has heated over the BMP, and rightfully so. In my opinion, A-Net should've just put the whole deal in the online store right away, instead of a promotion deal. I also think that the price for BMP in the online store could be the same amount that had to be used to acquire it in the first place, to keep things fair. Even for someone like me who didn't use the promotion, prices like 5$ and 10$ for BMP sound too low considering those who did take the promotion.

Redvex

Redvex

Wilds Pathfinder

Join Date: Nov 2006

R/

Quote:
Originally Posted by lutz
The opportunity cost of putting BMP in the store as a separate purchase is 0. It is purely profitable (with the exception of perhaps extra data storage, which would probably take place anyway).
The others, probably not. That would overanger the player base and completely reverse the whole underlying concept of GW - one time fee, free to play.
Wrong Gaile Gray say that there are a strong possibilities to put bmp in store since they have retired pvp pack.
From Gaile Grey

Quote:
On November 11th, 2007, [B]Gaile Gray[B] said:

I am still talking to marketing about this. There will not be a give-away — there is no way to justify that. But making the BMP available via other means may be possible. But those other means might still require a credit card, and for that, I’m sorry, but there are a lot of realities to deal with here, along with frustrating delays in getting more means to pay.
I do want you to know that I strongly believe the Bonus Mission Pack SHOULD be available via other means, especially since we closed the option to purchase the PvP Packs a few weeks ago, meaning that some folks were out of luck (as mentioned above).

MoldyRiceFrenzy

MoldyRiceFrenzy

Wilds Pathfinder

Join Date: Feb 2005

Santa Rosa, CA

Confusion in The Ranks[tArD]

Mo/W

kinda seems like gw is turning into every other mmorpg... pay to play, except more of , pay to get cooler stuff, which seems kind of like... hax... nubz get best stuff =(

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Quote:
Originally Posted by MoldyRiceFrenzy
kinda seems like gw is turning into every other mmorpg... pay to play, except more of , pay to get cooler stuff, which seems kind of like... hax... nubz get best stuff =(
Quote:
Originally Posted by ravensong
Ability to buy new ingame stuff which other players cannot have acces too would ruin the game.

We bought the game, and now we will have to pay to get more? bah...
GW would be like any other free mmorpg, like dungeon runners for example...
This is meant as no offense, but how exactly is that any different than how GW has been for the past two and a half years? The only thing this changes is what players choose to purchase, instead of feeling obligated to buy the new campaign, but rather only the parts of the 'new campaign' they want.

arcady

arcady

Wilds Pathfinder

Join Date: May 2006

San Francisco native

Mo/P

Quote:
Originally Posted by mr_groovy
QFT

They really should broaden the way people in non-american countries can make payments.
Get with globalization if you want to be a part of the global economy. I have family and friends in the US, Peru, China, Korea, Thailand, Germany, Japan, India, and Malaysia.

We can manage it. So can you.

Get a cash card - spend some cash and get a 16-digit VISA pin good for that amount. Get one online through paypal if you have to. Don't tell me Europe is so backwater it can'tr participate in the global economy... even people in Uganda can manage these things - and they're a heck of a lot more third world.



Now all of that said... I'm strongly opposed to Guild Wars becoming a 'micro-economy' game. All those game where play is free but if you spend a little offline real world money you can get a bunch of extra features - items, armors, loot, pets, etc... Really annoying.

The BMP was about the limit of my tolerance, if only because I can mentally manage to call it a limited offer expansion.

But if they started selling max-stat gear, armor, PvE use skills, and so on... I'd find an ethical line crossed.


You want to know how Anet makes money? It makes it on the basis of having a positive image with its community that drives up its reputation which in turn generates future sales of the existing products.

arcady

arcady

Wilds Pathfinder

Join Date: May 2006

San Francisco native

Mo/P

Quote:
Originally Posted by Redvex
Wrong Gaile Gray say that there are a strong possibilities to put bmp in store since they have retired pvp pack.
From Gaile Grey
Go grab a dictionary and learn the meaning of opportunity cost. The person you were responding to was spot on in their concept of an opportunity cost, and your comment had all of zero to do with the part your quoted. It was like they were talking about environmental impacts of crab fishing and you responded about a Paris Hilton video... It just made no sense.

BTW, there is a potential opportunity cost in putting the BMP up for sale - the goodwill of those who expected it to be a limited bonus item. Losing that goodwill is an opportunity lost if the BMP does become a general sale item.

Aera Lure

Aera Lure

Desert Nomad

Join Date: Aug 2005

In Baltar's head

Bring Out Your Dead [BOYD], former officer [LBS]

Mo/

I gave up the GWEN box, canceled my pre-order with my usual retailer (losing my deposit) and purchased GWEN online to get the BMP. I really wouldnt mind if Anet turned around and sold the BMP in the Online Store. Limited content in this game does not have the same meaning to me as it did in something like M:tG. Nothing is collectible or exclusive in GW really (yes, skins are, but I simply mean in terms of editions). It really doesnt matter if the so-called limited BMP turns out to be unlimited.

They have no obligation to provide means alternate to a credit card, as I am aware of other MMOs that only operate on credit cards, but its an outstanding issue I hope they address. It may be something they dont resolve and implement until GW2, due to it apparently moving slow as well as costing them resources, so I dont know what that means for potential GW in-store add-ons and this topic.

That said, my favorite ideas have been long standing community desires: stylist, armor storage or armor NPC similar to the Festival Hat NPC, and finishing the rest of the realms of the gods. Any further content I might get as well, but the previous ideas certainly.