travelling from elona to cantha

hi people i've got to players that i cant get from elona to cantha and i have nightfall and factions. I've completed the mission that you need to have done im lvl 18 and u only need to be 17, but mhelno wont take me. when i was trying to get there some 1 else was having the difficulty as me 2.

When i talk to mhelno it gives me 2 options either go to cantha with a tick next to it or with a bubble next to it. either way i go it ends up saying that 1 or more persons with me arn't allowed to go.

Are you only allowed so many accounts in each area? and is there Any explanation to why you think i can't get there?

i'd be very happy if you could help me

Occasionally an update will break something else this usually happens around festivals.
It is just possible the last update did this.

I suggest visiting guildwiki and checking through what you have to do to cross over in case you missremember the details from when you did it before.

Also check if you have any other missions active, if all else fails try abandoning them and trying again.

From my own experience I have one account and have all the games.
My characters from Prophesies factions and nightfall have crossed to all the other games.
Thats 10 in all

i've checked it against guildwiki and have all requirements i might get rid of all quests and try like u sed.
will post if it works

i still cant get to cantha probably a bug

You currently can't travel to Cantha nor Tyria from Elona - It's a bug and it's also posted in the Game Bugs part. Closed.