I recently used the 5-hour free GWEN key, and added a couple GWEN heroes to one of my characters. I equipped those two heroes with some weapons. Well, after my 5-hours was up, those heroes are disabled and I can't get my items back!
Anyone know if it's possible to get them back, and if so.. how?
Thanks,
spore.
GWEN Heroe stole my items?
spore
Fury Incarnate
The only way to get your items back is to buy GWEN. All GWEN content from the trial is locked and can't be changed without the full game.
Fluffiliscious
You'll probably have to buy GWEN and add the key to your account to get them back..
spore
These items were NOT from GWEN. They were actually greens from Tombs in Prophecies.
So, you're telling me to get back the items that I got in prophecies, I have to buy GWEN? That doesn't sound very ethical on ArenaNet's part.
So, you're telling me to get back the items that I got in prophecies, I have to buy GWEN? That doesn't sound very ethical on ArenaNet's part.
Fury Incarnate
The items have nothing to do with it. You simply can't access GWEN content (ie, the heroes) unless you buy the game. I think it was an oversight on the part of ANet, much like the fact that anyone who used the trial can't abandon leftover GWEN quests for the same reason.
Fluffiliscious
It doesn't matter where the items originated from. The heroes were unlocked for a specified amount of time and they're locked again until you buy GWEN. It's like using a trial key for another campaign and when the trial is over, you don't have access to those chars or their equipment until you buy the campaign or get another trial key. No one said that ANet has to make sense *sigh*
EDIT** Fury and I keep posting at the same time so sorry about the redundancy lol
EDIT** Fury and I keep posting at the same time so sorry about the redundancy lol
spore
Well I think that's messed up. It's a "trial" key. You're supposed to use it to see if you want to buy the full expansion, not to be trapped into buying it because you can't get your damn items back if you don't.
Hopefully this is an oversight on their part, and I do plan on buying GWEN... wasn't planning on buying it yet, but I guess I'm going to have to get it sooner than I planned.
Thanks for the input people.
Hopefully this is an oversight on their part, and I do plan on buying GWEN... wasn't planning on buying it yet, but I guess I'm going to have to get it sooner than I planned.
Thanks for the input people.
Fluffiliscious
You might try putting a ticket in, maybe? Since they're greens and not like grapes or something. Maybe they'll make a concession.
Unlucky Slayer
You willingly put the items on the heroes.
And it only makes sense that you wouldnt be able to use the Eye of the North Content (Heroes) when the trial ran out.
Just make a note of this as a mistake and move on.
And it only makes sense that you wouldnt be able to use the Eye of the North Content (Heroes) when the trial ran out.
Just make a note of this as a mistake and move on.
Tachyon
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Originally Posted by spore
Hopefully this is an oversight on their part
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Covah
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Originally Posted by spore
They were actually greens from Tombs in Prophecies.
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Aerian_Skybane
Although I am using no evidence right now since I am at work, but:
I am quite sure ANet mentions that anything applied to Heroes can not be recovered if a Hero becomes locked or otherwise inaccessible.
SPOILER!!!!
For example, in NF, when you lose Koss, the weapons you had on him are gone till you get him back.
/SPOILER!!!!
So when it comes to not being able to access Heroes, yes, ANet has mentioned it if you pay attention.
Its not readily accessible for that important of that information, no, but they are covered and if you were more diligant in read rules you would have noticed most likely. (Hint to ANet, make it more apparent next time
).
As for the "trap" for you to buy GWEN to get them back... um, if you desire to really feel the need to pay 40 dollars to get back some items, that, unless they are uber rare (which why would you give them heroes), you can obtain back for free anyways. Its not like ANet makes real money when you trade GW gold or get it normally...
I am quite sure ANet mentions that anything applied to Heroes can not be recovered if a Hero becomes locked or otherwise inaccessible.
SPOILER!!!!
For example, in NF, when you lose Koss, the weapons you had on him are gone till you get him back.
/SPOILER!!!!
So when it comes to not being able to access Heroes, yes, ANet has mentioned it if you pay attention.
Its not readily accessible for that important of that information, no, but they are covered and if you were more diligant in read rules you would have noticed most likely. (Hint to ANet, make it more apparent next time
).As for the "trap" for you to buy GWEN to get them back... um, if you desire to really feel the need to pay 40 dollars to get back some items, that, unless they are uber rare (which why would you give them heroes), you can obtain back for free anyways. Its not like ANet makes real money when you trade GW gold or get it normally...
Smile Like Umean It
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Originally Posted by Fury Incarnate
The items have nothing to do with it. You simply can't access GWEN content (ie, the heroes) unless you buy the game. I think it was an oversight on the part of ANet, much like the fact that anyone who used the trial can't abandon leftover GWEN quests for the same reason.
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Even if they did allow you to add them what would they do why you mapped into an explorable area? Not allow you to map? I'd say this was the easiest and most logical of the two.
I do agree about the quest thing though, that's just stupid.
Nyktos
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Originally Posted by Aerian_Skybane
For example, in NF, when you lose Koss, the weapons you had on him are gone till you get him back.
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boxterduke
Ok lets give the OP a break please, anyone of you could fall into the same mistake.
Its an oversight on Anet's part and they should have added a few lines of code to put back any items in the inventory.
Humans make mistakes all the time and don't say that Anet can't access people's inventories, they did it when they removed that axe (forgot its name buts its the one that enabled your to put in 2 mods of the same kind) a couple of years ago.
Its an oversight on Anet's part and they should have added a few lines of code to put back any items in the inventory.
Humans make mistakes all the time and don't say that Anet can't access people's inventories, they did it when they removed that axe (forgot its name buts its the one that enabled your to put in 2 mods of the same kind) a couple of years ago.
free_fall
It would be helpful if Anet had a big warning box appear 30 mins before your trial ends that says:
WARNING!!! Your trial will end in 30 minutes. Please remove any items you may have equipped on your heros before your trial expires.
Then maybe another warning at 5 minutes.
WARNING!!! Your trial will end in 30 minutes. Please remove any items you may have equipped on your heros before your trial expires.
Then maybe another warning at 5 minutes.
Aerian_Skybane
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Originally Posted by boxterduke
Ok lets give the OP a break please, anyone of you could fall into the same mistake.
Its an oversight on Anet's part and they should have added a few lines of code to put back any items in the inventory. |
The obvious solution for the more suseptible folk is for ANet to pronounce these facts with more assertion, and hope people don't act stupid. That is the simple, and most likely effective method. If it were "just a few lines of code" for the "return all weapons on GWEN heroes to me when trial locks me out", then how could it tell the difference between your items and GWEN items that he would not normally aqcuire anyways. More complexity. A clear message/news item/announcement/whatever would prevent more cases of this than a code change. Calling the current method unethical is just being overdramatic.
Again, this is not major, those weapons can be recovered for free my friend, you don't have to purchase GWEN to do it if you don't want. Just play, get them again, or buy them from someone with in-game gold. Yes, its an annoyance, but is it in no way ANet trying to squeeze you to get another copy.
Ren Wuying
i used the 5 hour key to cap me a eagle pet, and after 5 hours i still have it 
Cargan
Sorry to hear about your loss. I have few tombs greens gathering dust in storage. If you tell us what one you lost I may be able to donate it (or something similar) to you.
As someone said, it's only tombs greens therefore no big loss, but I know it can leave a bitter taste in your mouth sometimes.
Cargan
As someone said, it's only tombs greens therefore no big loss, but I know it can leave a bitter taste in your mouth sometimes.
Cargan
Sharkman
you CAN keep the weapons you aquired during the free trial.
And that is unfortunate that you left weapons on your heroes, lucky for you none of them have a value of anything greater than 10k.
And that is unfortunate that you left weapons on your heroes, lucky for you none of them have a value of anything greater than 10k.
Neo Nugget
Only way to get those back unfortunately is to buy GW:EN.
mad peter
its..easy just get gwen
More Outrage
Crap happens! Not sure it would be that hard to remove epuiped stuff from heroes in the code but it`s not really worth the trouble. I know that sounds a little harsh but they got other stuff to do.
Either put it down to experience/loss and farm/buy those greens again with in game cash or buy GW:EN with real cash and say hi to those heroes again. Up to you.
Either put it down to experience/loss and farm/buy those greens again with in game cash or buy GW:EN with real cash and say hi to those heroes again. Up to you.
iridescentfyre
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Originally Posted by boxterduke
Ok lets give the OP a break please, anyone of you could fall into the same mistake.
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No.
Solus Spartan
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Originally Posted by spore
. Well, after my 5-hours was up, those heroes are disabled and I can't get my items back!
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Roo Ella
It does say at the 1 hour AND 30 min mark how long you have left soooooo.
pkodyssey
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Originally Posted by Nyktos
Not much of a spoiler, considering it happens for about two seconds pretty early in the game.
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ParanoidDenny
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Originally Posted by Azagoth
No, it's an oversight on your part. Live with it!
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Quaker
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Originally Posted by spore
Anyone know if it's possible to get them back, and if so.. how?
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It's not just a matter of a "few lines of code" though. They would now have to change things so that you can access the heroes to remove items or access the quests to abandon them, without allowing you to use them. As Skybane pointed out, since we don't work for ANet, and most of you obviously know nothing about real programming, we have no idea of how complex (or simple) that may be.
But I wouldn't be surprised if sometime soon there is a small update that allows you to do those things.
I hesitate to say it, but this reminds me of the furor around the BMP. In this case ANet said you won't have access to your heroes after the trial. "Won't have access" would seem to indicate to me that I'd better take anything I want to keep, off them, before the trial ends.
I know, from things I've written up at work, how important/difficult it is to make things "idiot proof". Maybe ANet needs to bite-the-bullet and hire an "idiot proofer" (in 18 different languages
)
ShadowsRequiem
Samething happened to me cept I didnt have any space in my storage so I gave the heroes my items XD
I was actually able to stand in Rata Sum for well over the 5 hours
If you want your items back you better buy gwen XD
I was actually able to stand in Rata Sum for well over the 5 hours
If you want your items back you better buy gwen XD
Pyro maniac
you may want to e-mail support on Anet to get you another trial key
With the right explenation they'll consider it.
With the right explenation they'll consider it.
furanshisuko
same thing happend to me when i got the preorder for gwen i had vekk whit exuros will and ogden whit a scar eater i got them back when i bought gwen,i also capped eagle pet on preorder and anet didnt take it away :P
Smile Like Umean It
Why would they take your pet?
So, should I also email them and say that? Even though I didn't once so much as glance at what they were wielding. In fact, I didn't add not one of them to my party the entire trial, but hey, if it gets me another free 5 hours...
You do see what I'm getting at, right?
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Originally Posted by Pyro maniac
you may want to e-mail support on Anet to get you another trial key
With the right explenation they'll consider it. |
You do see what I'm getting at, right?
Aerian_Skybane
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Originally Posted by Smile Like Umean It
Why would they take your pet? So, should I also email them and say that? Even though I didn't once so much as glance at what they were wielding. In fact, I didn't add not one of them to my party the entire trial, but hey, if it gets me another free 5 hours...
You do see what I'm getting at, right? |
, I quoted you with the intent of emphasizing your point lol). The simple solution, unless ANet programs something up, which I doubt, is to just get those weapons or something similar. Clearly they weren't THAT useful to yourself if you gave them to your heroes immediately. I keep what I care about on me, the heroes can fend for themselves with pre-order items lol.
Loki Seiguro
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Originally Posted by spore
These items were NOT from GWEN. They were actually greens from Tombs in Prophecies.
So, you're telling me to get back the items that I got in prophecies, I have to buy GWEN? That doesn't sound very ethical on ArenaNet's part. |
Olim Chill
Would a thank you note from Vekk or Ogden make you feel any better?
Ok, didn't think so.
Seriously, as others have said, it was an oversight on your part. I'd just move on.
Ok, didn't think so.
Seriously, as others have said, it was an oversight on your part. I'd just move on.
Coloneh
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Originally Posted by Roo Ella
It does say at the 1 hour AND 30 min mark how long you have left soooooo.
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Aerian_Skybane
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Originally Posted by Coloneh
soooo the op is an idiot. dont complain unless you lost something expensive. haw can you come to the forums asnd say "help! i fail at reading and common sense!" and not expect to be told to just get over it?
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boxterduke
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Originally Posted by Aerian_Skybane
Because you are a great programmer or some kind of code kiddie? I doubt it, and if you are, "A few lines of code" is barely what it would take for this. I get annoyed by people like you with their
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And I still think its easy since they went in people's inventories and removed that axe a few years back, so read my full post before you open your mouth next time.
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Originally Posted by Coloneh
soooo the op is an idiot. dont complain unless you lost something expensive. haw can you come to the forums asnd say "help! i fail at reading and common sense!" and not expect to be told to just get over it?
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Don't be so fast to judge.
=====
P.S. I'm out of this thread.
Roo Ella
I do feel sorry to the op that there stuff is locked but common sense would suggest that as this was a trial and things would
get locked (Hero's) after the time period so anything you put on the hero's would be too.
The only way to get them back now is to buy GWEN sorry.
On one of my accounts that didn't have GWEN yet only the trial I actually played for 7 hours or so after the 5 hours time
because I had just zoned into a new zone in Gwen and then got the 30 min then 30 sec left pop up.
I was expecting to be bounced back to a town or at the lest my hero's so be grayed out but
nothing happened so kept playing in the particular zone for another 2 odd hours.
It was only when I zoned to a town in Gwen i actually bounced back to LA
instead and lost the hero's.
get locked (Hero's) after the time period so anything you put on the hero's would be too.
The only way to get them back now is to buy GWEN sorry.
On one of my accounts that didn't have GWEN yet only the trial I actually played for 7 hours or so after the 5 hours time
because I had just zoned into a new zone in Gwen and then got the 30 min then 30 sec left pop up.
I was expecting to be bounced back to a town or at the lest my hero's so be grayed out but
nothing happened so kept playing in the particular zone for another 2 odd hours.
It was only when I zoned to a town in Gwen i actually bounced back to LA
instead and lost the hero's.