You're a Mean One, Mr. Grenth

the guide says to get it this year talk to a Rift Warden but whare the heck are thay i have looked every whare

Probably not in the game just yet.

well the xmas update has came out how do thay expect you to get your frozen ecto if thay ant here.

Dont worry the Wintersday Event is not running off or anything so not everything needs to be added straight away. The Rift Warden will show up before Christmas Day.