what is a rollback?

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

I was in LA dis 10 euro, there was terrible lag. but I got my hat and 3 presents before I was "lagged out" of the game
After a few attempts (about 15 minutes) I was able to login again.

When I logged on I saw that I lost my hat, the presents and also saw that what I salvaged was back on my invent.
Reading the forums I also saw other people having the same experience. Others managed to get their hats and presents though.

now my questions?
-was this a rollback?
-can ANet do a rollback on servers/individuals?
If ANet can only do a rollback on everyone will the ones that got their presents and hats lose theirs after they restart gw again?

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Anet playing MIB that's it (man in black)

Rizwan

Rizwan

Academy Page

Join Date: Jun 2007

London

The Imperial Guards of Cavalon [TIGC]

Mo/

i lost all 500 shards
I HATE ANET!

Drop of Fear

Drop of Fear

Forge Runner

Join Date: Nov 2006

W/

wanted rollback -> anet restores a backup point, basicly moving the time in the game backwards for anyone. happened after a serious economy issue in 2006

unwanted rollback (as today) -> one or more servers do crash without saving players progresses, players are kicked out (err7) because the server is down and when they log back in they find themselves in the same situation they were before the server crashed. (in this case loosing 40 minutes of gameplay)

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

Quote:
Originally Posted by Drop of Fear
unwanted rollback (as today) -> one or more servers do crash without saving players progresses, players are kicked out (err7) because the server is down and when they log back in they find themselves in the same situation they were before the server crashed. (in this case loosing 40 minutes of gameplay)
ic so only those that got kicked from the game have lost their progress, so its not a rollback then. It's just a case of not saving in harddrive so to speak, like when you are writing a paper on Word or something and forgot to save.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Drop of Fear
unwanted rollback (as today) -> one or more servers do crash without saving players progresses
It may well be that servers were unable to save state, due to insane load increase and network lag. I hope Anet will correct this for the next events and also compensate for the loss. (I didn't loose anything)

SaucE

SaucE

Wilds Pathfinder

Join Date: Oct 2005

OgreSlayingKnife.com

[MEEP] Biscuit of Dewm

N/

I doubt there will be any compensation since there are still 7 more events to go. There is tonnes of time for people to get their hats again. From what I have seen, it has only affected a small number of people. I survived both lag spikes without issue.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by SaucE
From what I have seen, it has only affected a small number of people.
The more reason to compensate them then! Which is good, because it would make (almost) everyone happy (again) on New Year's Day.

pfaile

pfaile

Lion's Arch Merchant

Join Date: Oct 2007

Orlando

Divine Order of Heroes

P/R

so at this point if you have both hats, it would be a better bet to trade in your shards now, or gamble and lose them if this happens again.

blood seeker

Academy Page

Join Date: Sep 2007

N/

nice i lost my hat, Anet is being so professional.

Meat Axe

Meat Axe

Wilds Pathfinder

Join Date: Jan 2007

Brisbane, Australia

R/

Quote:
Originally Posted by blood seeker
nice i lost my hat, Anet is being so professional.
How is it unprofessional if there is a unforeseeable technical problem and data is lost? It's the downside in a technological world. Things go wrong sometimes. It can't be helped, and it certainly isn't unprofessional.

You lost a hat. At this point, there are 7 more events in which you can get your hat back. There's no need to get all immature and start putting blame where it doesn't belong.

pfaile

pfaile

Lion's Arch Merchant

Join Date: Oct 2007

Orlando

Divine Order of Heroes

P/R

on a plus to all this, i have bought hats for my other characters than the one that went to the event, bugged? don't know, 10g per hat x2 for each toon, is better than sitting through the event.

Crom The Pale

Crom The Pale

Furnace Stoker

Join Date: Nov 2006

Ageis Ascending

W/

Part of the problem is the 1000's of afk people not picking up there winterday gifts, these gifts drive up the lag to an impossible amout.

I for one would suggest that during such events players are forced to participate in a method that would remove the ability to AFK and still aquire your hat/gifts.

Another option would be to decrease the time needed for items to become avialible for all people in the district, ie youve got 2min to pickup your gift or it becomes a free for all.

Alexandra-Sweet

Alexandra-Sweet

Wilds Pathfinder

Join Date: Dec 2006

That one place with the trees, mountains and snow

Ember Power Mercenaries [EMP]

Me/

Quote:
Originally Posted by Meat Axe
How is it unprofessional if there is a unforeseeable technical problem and data is lost? It's the downside in a technological world. Things go wrong sometimes. It can't be helped, and it certainly isn't unprofessional.
There is always lag during events (and disconnects), Arena Net knows this but doesn't seem to do anything to solve it.

Phoenix Tears

Phoenix Tears

Desert Nomad

Join Date: Feb 2007

Quote:
Originally Posted by Rizwan
i lost all 500 shards
I HATE ANET!
rofl..how good that I wait..when the storm is over XD

Croco Clouds

Croco Clouds

Wilds Pathfinder

Join Date: Mar 2007

Montreal, QC, Canada

Divine Illumination [LaZy]

E/A

Wow then I shouldn't touch snowball fight then.

ensoriki

ensoriki

Forge Runner

Join Date: Aug 2006

Canada bro.

A/D

a sale at wal-mart

genofreek

genofreek

Desert Nomad

Join Date: Jan 2007

USA

Jenova's Apocolyptic Remains [JAR]

D/

Quote:
Originally Posted by Crom The Pale
Part of the problem is the 1000's of afk people not picking up there winterday gifts, these gifts drive up the lag to an impossible amout.

I for one would suggest that during such events players are forced to participate in a method that would remove the ability to AFK and still aquire your hat/gifts.

Another option would be to decrease the time needed for items to become avialible for all people in the district, ie youve got 2min to pickup your gift or it becomes a free for all.
Or they can put gifts directly into your inventory at the end, the way they do when the ring you're standing on is the winner.

I'd say no to a shorter assignment period because some people are TRYING to get their gifts, but can't because of lag caused by everyone else's. I know it took me more than 2 min to pick mine up in LA this morning.

Quote:
a sale at wal-mart
Oh, you. :P Now I'll have that dumb song in my head all day.

Woop Shotty

Woop Shotty

Wilds Pathfinder

Join Date: Oct 2006

Ruthless Mafia [RM]

Mo/

This is serious? If it's a rollback then why hasn't it been mentioned on the Wiki or Guildwars.com?

http://www.guildwars.com/support/networknews/
Quote:
PlayNC will be performing routine server maintenance during the time periods listed below. During this time, players may be unable to access the Guild Wars In-game Store, the reporting system, and account management pages.

Planned Start: Monday 12/31/2007 3:50 pm PDT (6:50 pm EDT; 11:50 pm GMT)
Planned Finish: Monday 12/31/2007 4:10 pm PDT (7:10 pm EDT; 12:10 am GMT)
Impact Duration: 20 minutes
Maintenance are very different. I'm glad I didn't play the game in a while.

Is this because of the "zone-anywhere glitch?" I didn't think they'd think it was that big of a problem.

edit: Hey wait a minute.. when did they do this? Yesterday? Today? I have a character I made some time yesterday which I still have.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Quote:
Originally Posted by Fril Estelin
It may well be that servers were unable to save state, due to insane load increase and network lag. I hope Anet will correct this for the next events and also compensate for the loss. (I didn't loose anything)
they can not change individual accounts therefore they can not do this moronic compensation idea some people get

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

I dont think its the afkers that are causing it.....at the 2nd event this morning (6am est) we had LOADS of afkers in the district I was in....and NO LAG AT ALL.

yet at the 3rd one, where there was only a handful of afkers in our district we had insane lag and only 1/3 the amount of people in the district at that time....

no idea about what's going on, however, it doesnt paint a good picture for gw future.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Quote:
Originally Posted by cosyfiep

no idea about what's going on, however, it doesnt paint a good picture for gw future.
oh sure the game will die because of scattered event lag........big raspberry followed by bronx cheer

Curse You

Curse You

Furnace Stoker

Join Date: Apr 2006

South Pole

The Magus Order

N/Mo

Quote:
Originally Posted by cosyfiep
I dont think its the afkers that are causing it.....at the 2nd event this morning (6am est) we had LOADS of afkers in the district I was in....and NO LAG AT ALL.

yet at the 3rd one, where there was only a handful of afkers in our district we had insane lag and only 1/3 the amount of people in the district at that time....

no idea about what's going on, however, it doesnt paint a good picture for gw future.
How many miniatures where there at each?

S_Serpent

S_Serpent

Wilds Pathfinder

Join Date: Feb 2006

When not at Aziure's Wizard Tower you can find my in Belgium

Knigths of the Keyboard Order - KkO

Boring, these things happen, last year I missed all hats due to the lag. Live with it or stop playing and free some bandwidth, I'm still having fun in guild wars so I'm still playing it. Keep those hats unique, if not a.net should also start remaking all the hats from the festivals, the collectors editions glows and so on.
They are a gift to us the community, so yeah sometimes it goes wrong, but they are a bonus anyway.

So start playing the game and log off from this board, I'll do the same Have fun, thats priceless.

Xylia

Frost Gate Guardian

Join Date: Jul 2006

The Pond [pond]

N/Me

Quote:
Originally Posted by Fril Estelin
It may well be that servers were unable to save state, due to insane load increase and network lag. I hope Anet will correct this for the next events and also compensate for the loss. (I didn't loose anything)

If the servers were unable to save state, then there's no way for them to know who lost what, therefore there's no way to fairly compensate.

Blonde Warrior

Blonde Warrior

Academy Page

Join Date: Oct 2006

Psycho Titans[PT]

W/

Is it true that back in the early days of guild wars there was a server roll back and the material prices were reset because someone in my guild said there was and got 1000s of ectos at 100g each.

Aerian_Skybane

Aerian_Skybane

Wilds Pathfinder

Join Date: Apr 2006

House of Caeruleous [HoC]

R/E

I didn't have a single issue with lag during the entire event, even at peak times. I am quite sure ISP is to blame for most lag experienced. As for the OP, this can occur when both your ISP and Anet's glitch together, causing you to still be able to play while they continually try to handshake, and then when they ultimately fail, you drop for good, but everything you did since last move (I believe GW saves your status everytime you go through a portal or map travel, and when you exit) is gone since the state was never recorded since the last save. Therefore, if you spent time in one zone for three hours, and the server communication failed during the last hour, you would lose all your progress from the three hours. It happened to me when I was in college a couple times due to high server overload on both my colleges server (more common) and ANets (less common).

It sucks but luckily there is more than one event, and could be salvaged. Its a risk and disadvantage of playing an online game. If it were an off-line game, your hardware could die on you at any moment. Same thing.

quickmonty

quickmonty

Ancient Windbreaker

Join Date: May 2005

No lag problems.

Been away since last Thursday Best way to avoid the holiday lag.

No hat again this year.

Musei Karasu

Lion's Arch Merchant

Join Date: Nov 2007

Mo/

Quote:
Originally Posted by Alexandra-Sweet
There is always lag during events (and disconnects), Arena Net knows this but doesn't seem to do anything to solve it.
Just because you expect them to change something doesn't mean it will be changed. It's very possible there is no way to solve it.

Xylia

Frost Gate Guardian

Join Date: Jul 2006

The Pond [pond]

N/Me

Quote:
Originally Posted by Blonde Warrior
Is it true that back in the early days of guild wars there was a server roll back and the material prices were reset because someone in my guild said there was and got 1000s of ectos at 100g each.
Actually, there was a rollback because of an error that made the material prices reset. All of those etcos, etc, that were bought at 100g each were removed by the rollback.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Xylia
Actually, there was a rollback because of an error that made the material prices reset. All of those etcos, etc, that were bought at 100g each were removed by the rollback.
Where did you read this?

Alex Morningstar

Alex Morningstar

Krytan Explorer

Join Date: May 2006

Team Asshat [Hat] leader - [GR] Alliance

Mo/

Regardless of whether or not anyone thinks it creates lag, AFKers probably do. Tons of them attached to the server, gifts spawning for them and then just sitting there until the timer runs out and picks them up. It makes it annoying for other players who have to keep trying for a high numbered district because the others are full of AFKers.

Either show up for the event (that is every 3 RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing hours) or quit crying and go without.

Quote:
Originally Posted by Fril Estelin
Where did you read this?
Read the second quoted paragraph. It was done a long time ago, March 13th, 2006.

Shai Lee

Shai Lee

Krytan Explorer

Join Date: Aug 2006

Somewhere

Not so much 'read it anywhere' as 'experienced it' if you were here when that took place, Fril, it was an old rollback. I was here at the time, so I remember. It's possible there are old threads around that discuss what went on, but couldn't find it at the moment.

For this year's Wintersday Finale, mostly all the people in our district complained of lagg or being 'stuck'. It took forever to get to the present you were picking up, which prompted someone to say that GW was crashing due to the servers not being able to handle everyone's simultaneous pick-up of a present. Not sure how much truth there is to that, but seems reasonable.

Also, I read in another thread that someone posted a GW update regarding festival hats:
Quote:
Wintersday 2007 Hats

Here's a special opportunity to get this year's Wintersday hats! Simply log into Guild Wars, visit a Festival Hat NPC, and ask him to make you either or both of the 2007 hats: the Wreath Crown and the Ice Crown. Once you've done that, the Festival Hat NPC will record your new possessions, and you can retrieve your crowns at any time. You can take advantage of this offer through Noon Pacific (-8 GMT) on Tuesday, January 8, 2008.