i need contact details

does anybody know how i can get in touch with someone from anet to fix a mistake with my account?

You can go through support at www.guildwars.com

or...

If you are really desperate you could look up their phone number and address on anywho.com or through the Better Business Bureau

you'll need to sen tthem an e-mail instead.

link: http://www.guildwars.com/support/default.php

have all your details handy.

any way you could help me find out who to talk to?

this is kinda serious

oh and thx for info so far guys

Just call their Support line. It's not like people here are going to tell you to call their best buddy, John Doe, who happens to work at Anet.