Anet does listen.

You just got tomahawked

You just got tomahawked

Krytan Explorer

Join Date: Nov 2006

H-Town

The Battle Bakery [vPie]

N/

Okay, so after the hottly debated 2/6/08 update i took a screenshot at 9:48 P.M. of Andrew Patrick keeping his eye on the thread. This proves maybe Anet actually does care what we say. I mean thats going above and beyond your job descrition to be browsing forums late at night.

Do YOU think Anet cares?

PROOF:

MisterB

MisterB

Furnace Stoker

Join Date: Oct 2005

Planet Earth, Sol system, Milky Way galaxy

[ban]

W/

The update notes state these skill updates are under evaluation. I'm not surprised to see ANet staff watching a thread about the players' response to that update, are you? Also, Internet Exploder sucks; use Firefox.

Racthoh

Racthoh

Did I hear 7 heroes?

Join Date: May 2005

Scars Meadows [SMS], Guild Leader (Not Recruiting)

Sadly doesn't matter how much he listens, Andrew isn't the one making the changes.

hurdlebeast

hurdlebeast

Krytan Explorer

Join Date: Jan 2007

W/Mo-Smashing Beast; Mo-Monk Beast

E/Me

that, and they upped the amount of base defenders in AB. that was a hot topic due to the glitch.

Inde

Site Contributor

Join Date: Dec 2004

Ummm, Gaile is frequently on at like 1-3 AM in the morning. Even on Saturdays and Sundays.

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Nothing new.. seen them here before tons, but who knows how much they talk to the developers about it, and who knows if the developers themselves come here.

Div

Div

I like yumy food!

Join Date: Jan 2006

Where I can eat yumy food

Dead Alley [dR]

Mo/R

It'd be a little better if it was Izzy reading it. But whatever.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

I read lots of threads, but I dont do much about the information I read..lots of people read threads and just forget what they have read....why would Andrew (or Gaile) be any different?

Lykan

Lykan

Forge Runner

Join Date: May 2005

StP

R/

Quote:
Originally Posted by Zahr Dalsk
Simply because he's here does not mean they actually care what he reads.

If he even was there. An easily photoshopped list.
Wow i love ppl like you .. photoshopped? why ?
Maybe its a conspiracy, maybe tomohawked is an anet staffer trying to trick us , omg does anet know something we dont omg help call the feds.

geez.

Craywulf

Craywulf

Frost Gate Guardian

Join Date: Apr 2007

Righteous and Honorable (RAH)

N/Me

If they didn't care they wouldn't make updates. They simply are not obligated to do so. Just because the changes aren't to your liking doesn't mean they don't care or aren't listening. If anything those complaints that go unanswered are very much ArenaNet's way of showing they care about the quality of their game and not interested in ruining the game to satisfy the complainers.

Like those complaining about Ursan are getting ignored. Had it occurred to you folks that ArenaNet doesn't want to nerf Ursan for a reason and that reason isn't for approval.

All I'm saying is these people do care about Guild Wars.

Gattocheese

Lion's Arch Merchant

Join Date: May 2007

New Mexico

GWEN

I actually hope that GW2 will allow seperation of skills in PvP and PvE. These updates just nerf the hell out of builds we either create or actually like. I personally havent used any premade builds in well over 6 months besides faction farming. I know some things got buffed, but most are nerfs to balance pvp until someone else figures out a way to dominate pvp battles again. And in PvE, usually you dont need much balancing and your supposed to have awesome skills.

I dont actually think Anet "listens", I think they like to hear what we say as more of entertainment than anything else. I think their primary focus on the game right now is to keep balance in the game and exploits out of the game. It probaly will continue to be that way until GW2 comes out. But then they will have to get used to listening to people again, especially during beta or it will cause some failure, because i think they grown used to our complaints and the deaf ear they throw us sometimes.

Tha Dukk

Tha Dukk

Academy Page

Join Date: Feb 2007

[HoV]

E/

When they're on "late at night", it doesn't necessarily mean it's so late in their time zone. And of course Anet browses the forums..

Inde

Site Contributor

Join Date: Dec 2004

Yeah, it's late for them. Anet is an hour behind me...

I pwnd U

I pwnd U

God of Spammers

Join Date: Oct 2005

in the middle of a burning cornfield...

Scars Meadows [SMS] (Officer)

Sadly enough, as many people have pointed out (and I feel the need to be redundant) it doesn't mean they are going to do anything about it. The skills will be reverted after the meta if players complain and moan about them enough. Which I am sure will happen. If they think it was the right move they will stay the same. Just because ANet sees doesn't mean they will do anything.

keli

Krytan Explorer

Join Date: Sep 2006

Budapest

E/

is this something new that anet listens? i thought everybody knew it (not sarcasm)

FoxBat

Furnace Stoker

Join Date: Apr 2006

Amazon Basin [AB]

Mo/Me

Quote:
Originally Posted by I pwnd U
The skills will be reverted after the meta if players complain and moan about them enough. Which I am sure will happen. If they think it was the right move they will stay the same. Just because ANet sees doesn't mean they will do anything.
How is a popularity contest on skill changes "not listening to the players"?

The problem is there's a billion of you and you want different things. Surprised you don't always get your own way?

StormDragonZ

StormDragonZ

Desert Nomad

Join Date: Jan 2008

New York

W/R

It's quite obvious. GW2 is more important than GW1 now.

Craywulf

Craywulf

Frost Gate Guardian

Join Date: Apr 2007

Righteous and Honorable (RAH)

N/Me

Quote:
Originally Posted by Gattocheese
I actually hope that GW2 will allow seperation of skills in PvP and PvE. These updates just nerf the hell out of builds we either create or actually like. I personally havent used any premade builds in well over 6 months besides faction farming. I know some things got buffed, but most are nerfs to balance pvp until someone else figures out a way to dominate pvp battles again. And in PvE, usually you dont need much balancing and your supposed to have awesome skills.

I dont actually think Anet "listens", I think they like to hear what we say as more of entertainment than anything else. I think their primary focus on the game right now is to keep balance in the game and exploits out of the game. It probaly will continue to be that way until GW2 comes out. But then they will have to get used to listening to people again, especially during beta or it will cause some failure, because i think they grown used to our complaints and the deaf ear they throw us sometimes.
Separating PvP and PvE skills won't happen because the whole reason why ArenaNet is doing GW2 is to fix the gap that currently exist in PvE from PvP. They made a horrible assumption that PvE players would eventually fold into the competitive PvP play. Instead many PvErs are lost in what do and how create a workable build.

GW2 primary goal will be to incorporate the PvP into PvE so that the player doesn't feel confined to one or the other.

I pwnd U

I pwnd U

God of Spammers

Join Date: Oct 2005

in the middle of a burning cornfield...

Scars Meadows [SMS] (Officer)

Quote:
Originally Posted by FoxBat
How is a popularity contest on skill changes "not listening to the players"?

The problem is there's a billion of you and you want different things. Surprised you don't always get your own way?

The point was they only seem to listen WHEN enough people whine and moan, not that they completely ignore us. lrn2read4comprehension

Darksun

Darksun

Jungle Guide

Join Date: May 2005

USA

Karr's Castle

W/E

Quote:
Originally Posted by Zahr Dalsk
Simply because he's here does not mean they actually care what he reads.
I'm sure he loves to read all the fecal matter that gets tossed around here, it's for his health. Yeah he loves it, it's relaxing & fun.

FoxBat

Furnace Stoker

Join Date: Apr 2006

Amazon Basin [AB]

Mo/Me

Quote:
Originally Posted by I pwnd U
The point was they only seem to listen WHEN enough people whine and moan, not that they completely ignore us.
Well, I'm sorry they aren't hanging on your every word! Why should they care what just a few people are saying?

Or on the other hand, let's say there are a handful of people saying things, like "blood magic sucks", and lo and behold we get an out-of-the-blue update. But seeing as it's only a few players who aren't very visible in the community, no-one in the peanut gallery makes the connection. Hence why it "seems" to take mass whining.

Basically I'm seeing again and again a strong bias of "well they aren't listening to what I've personally been saying, so they don't listen at all." I see them making constant updates based on user input. Hero AI fixes from the Wiki notes, fixes to party healing, even the maligned Victory is Ours idea was supported by a few on the forum. These may be bad decisions, but they are definitely based on people's input. You can't assume they listen to no-one when they by necessity happen to be ignoring you or some other random loner on a particular point.

strcpy

strcpy

Desert Nomad

Join Date: Jul 2005

One of Many [ONE]

Of course they listen - there are VERY few companies on this planet that do not listen. They may answer "No" many times - but that is still listening and giving an answer. Heck, they may even give a horrid answer to what you are saying but that is a far cry from not listening.

For anyone old enough to hold a job for a few months I can guarantee you that you have had several customers that have complained in a way that is unreasonable. You listened to them, you even knew what they were talking about - and yet you didn't turn around and do exactly what they said. I'm sure they went away thinking you didn't listen when you did, just your answer was "no".

JR

JR

Re:tired

Join Date: Nov 2005

W/

Quote:
Originally Posted by Racthoh
Sadly doesn't matter how much he listens, Andrew isn't the one making the changes.
It is not really a designers job to read threads on official forums, let alone on a fansite. It's far too easy to just get half the story or a scewed perspective, or just get frustrated at ranting trolls.

It is Andrews job to keep tabs on important threads, and have a solid general overview of the PvP community. He can then give designers the short and dirty on what the community is saying, and advize any changes he feels might be neccessary.

It is also an expected part of the community role to watch key threads around the clock to see how they develop. If you left it all to when you were in the office from 9-5 then you would never be able to keep up.

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

It's known that ANet does listen. They have people reading these boards and other boards, they have people playing the game, they have direct contact with some guilds. There's nothing new about that, they have since the release of the game.

They're listening to the players. Just not always to the right players.

lakatz

lakatz

Wilds Pathfinder

Join Date: Jun 2006

Quote:
Originally Posted by cosyfiep
I read lots of threads, but I dont do much about the information I read..lots of people read threads and just forget what they have read....why would Andrew (or Gaile) be any different?
Because they're Community Relations... and reading the fan forums is reading one part of the community.

Sha Noran

Sha Noran

Desert Nomad

Join Date: Nov 2005

http://tinyurl.com/2jlusq

Idiot Savants [iQ]

R/

Quote:
Originally Posted by You just got tomahawked
I mean thats going above and beyond your job descrition to be browsing forums late at night.
Actually, Public/Community Relations people for game companies likely have it in their job descriptions to keep an eye on certain forums and their generalized opinions on any given topic. That's a little like saying the teenager at McDonalds went above and beyond his job description because he was actually polite to you while taking your order... you might not be used to it, but it is certainly in his job description.

Avarre

Avarre

Bubblegum Patrol

Join Date: Dec 2005

Singapore Armed Forces

Enough browser crap. They display websites, the same websites, stop acting like different ones are the second incarnation of Jesus.

Winterclaw

Winterclaw

Wark!!!

Join Date: May 2005

Florida

W/

You know, just because he was reading it doesn't mean he wasn't laughing at all of our responses instead of writing them down.

Lonesamurai

Lonesamurai

Furnace Stoker

Join Date: Apr 2006

Cheltenham, Glos, UK

Wolf Pack Samurai [WPS]

R/A

Quote:
Originally Posted by Winterclaw
You know, just because he was reading it doesn't mean he wasn't laughing at all of our responses instead of writing them down.
probably was

Painbringer

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

How many do you think read and join forums and do not tell anyone they are from A-net? Then when official response is needed they log in with the designated a-net account for that forum?

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by Painbringer
How many do you think read and join forums and do not tell anyone they are from A-net? Then when official response is needed they log in with the designated a-net account for that forum?
I think those authorized to give Anets official word on anything don't have any "undercover" accounts, the risk of backlash would be too great.

GrimEye

GrimEye

Frost Gate Guardian

Join Date: Oct 2007

Rt/

I have the feeling ANET listens, they just don't reply by post most of the time. Perhaps they have little time, not worth the time, or their replies would serve no purpose but merely feed the flames on the issue.

After all, there will always be sides to the issues, and those sides will most always disagree. Sadly, many thinks to disagree is to be disagreeable, and many argument ends up not on the issue but who can defend an ego with the best one-liner wisecracks or gimmicky pictures.

And ANET, with all its powers beyond god-like, cannot settle or solve clashing egos.

Maybe ANET is trolliest of them all!

My take.

Buster

Buster

Wilds Pathfinder

Join Date: Jan 2006

Elona

Clan Eternal Legion

D/W

Quote:
Originally Posted by StormDragonZ
It's quite obvious. GW2 is more important than GW1 now.
Exactly! Some just still haven't figured that out yet.

Josh

Josh

Desert Nomad

Join Date: Oct 2005

England, UK

D/Mo

Just because you don't get what you want people; doesn't mean they don't listen. They can listen, then approve or disapprove. They have listened consistantly for almost 3 years and always do, and take our input and value it - I witness that every week when I check the Game Updates release notes. I have played Guild Wars since the release of Prophecies from day 1 and they have always valued input and taken it into major consideration, and made serious changes from player discussion.

Give it a rest.

Inde

Site Contributor

Join Date: Dec 2004

Quote:
Originally Posted by Numa Pompilius
I think those authorized to give Anets official word on anything don't have any "undercover" accounts, the risk of backlash would be too great.
Anet employees do have accounts on these boards. Quite a few actually. I'll reveal to you, because I don't think it really risks their job and the fact that they are listening and responding... that most of their accounts have posts in our Technician's Corner. They're helping and listening to you and you don't even know it!

Painbringer

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

Quote:
Originally Posted by Inde
Anet employees do have accounts on these boards. Quite a few actually. I'll reveal to you, because I don't think it really risks their job and the fact that they are listening and responding... that most of their accounts have posts in our Technician's Corner. They're helping and listening to you and you don't even know it!
And that is a perfect way… Personally I do not wish to know who they are. Just that they are there is enough for me. Finger on the pulse one could say. They can address the major issues thru Gail etc.. As said before they listen, and I am sure they have weekly maybe even daily meetings that have a lot of suggestion we bring up talked about. I would bet a lot of what we suggest will be seen or has helped in the molding GW2.

Tyla

Emo Goth Italics

Join Date: Sep 2006

Confusing....
Hmmmm....

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by Inde
Anet employees do have accounts on these boards. Quite a few actually.
Yes, I know. But not multiple accounts, one of which is an "anet speaks" account, and one which is an undercover account. Which was what I was reponding to.

Snow Bunny

Snow Bunny

Alcoholic From Yale

Join Date: Jul 2007

Strong Foreign Policy [sFp]

Quote:
Originally Posted by holymasamune
It'd be a little better if it was Izzy reading it. But whatever.
Izzy is busy playing TF2