Stuck at Ascalon City loading Screen

Today when I try to enter Pre-searing Ascalon City with my new toon, I get stuck at the loading screen. It always hangs after it reaches 100%.

I am able to access other areas with my other toons, but I am also not able to create a new character due to loading screen problem at Ascalon.

Anyone else has this problem? Any solutions?

I had a problem like that when I tried to exit pre and diconnected, but not the way you descrive it, anyway contact support that's all i can advise.

You can always delete your Gw.dat file and download a new one using -image.