Are bans (Code 045) Perminant bans, liftable?

Hott Bill

Hott Bill

Wilds Pathfinder

Join Date: Apr 2007

Shards of a Broken Crown

R/

Ok so I was in a Dragon Arena district and a bot was spamming the players. So I quoted the bot and asked if that is the same bot spamming people "Buy game gold off of gamegold.com, 10% discount yada yada yada....." And it seems that I was perm. banned.

Sorry I can't get the image of the message up, it says:
Your account has been banned from Guild Wars for advertising a inappropriate website. This ban is permanent. (Code=045)

My question is, are bans they specifically say are perm. liftable?
Has anyone been banned for this situation and got their account back?

I have already sent a support ticket and I am waiting for a response.

Wish me luck, Thanks

I Farm In Town

Ascalonian Squire

Join Date: Feb 2008

The Wondering Boys

E/Me

I don't know about that but I would black out that e-mail address.

kerpall

kerpall

Wilds Pathfinder

Join Date: Mar 2007

I live in an Igloo in southern BC, neer US border.

The Pig Pen [PIGZ] & We Aint All [NロロB]

Mo/D

whats the point of picture? All it does is show your email address. Even if u get your account back, i'm sure atleast one hacker has seen your login, and is using his password generater device to get into your account... (i'd remove pic lol).

Hott Bill

Hott Bill

Wilds Pathfinder

Join Date: Apr 2007

Shards of a Broken Crown

R/

I changed my email account now.

Jumping Is Uselss

Jumping Is Uselss

Jungle Guide

Join Date: Sep 2005

-... . .... .. -. -.. / -.-- --- ..-

As far as I know if it says permanent then your account is banned forever. It will usually say a certain amount of time if it is a temporary ban. There have been some people on this forum that got their accounts back when they have been banned permanently.

itsvictor

itsvictor

Krytan Explorer

Join Date: Jan 2008

It's not impossible to get your account back, people have gotten the ban lifted after having Anet check logs to see if it was a genuine "mistake".GL with your support ticket

kerpall

kerpall

Wilds Pathfinder

Join Date: Mar 2007

I live in an Igloo in southern BC, neer US border.

The Pig Pen [PIGZ] & We Aint All [NロロB]

Mo/D

Yeah, some people that got mixed up in that DoA glitch thingy got their accounts back for legitimate reasons i think (correct me if im wrong), by sending a ticket to support. Theres a chance, just gotta have some proof (pictures)

yeah (like above said), request them to check chat logs, although im not sure if you have to provide them with a time range or not. Best give them as much information as possible.

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

You will NEED your cd keys, so make sure to have those in hand

Hott Bill

Hott Bill

Wilds Pathfinder

Join Date: Apr 2007

Shards of a Broken Crown

R/

Now begins the fun, because I also had a problem with my account codes, they said non of them were valid, and it was never resolved. This will be a fun week.

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

Join teh club, my 1st account was hacked, and i didnt have the cd keys... so i never got it back, 3 sets of fow r6 hero r2 champ Dx all gone...

Hott Bill

Hott Bill

Wilds Pathfinder

Join Date: Apr 2007

Shards of a Broken Crown

R/

Video games are a burden on reality aren't they? >_<

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

Yeah lol, After it got banned, I quit forever ;..;

enter_the_zone

Jungle Guide

Join Date: Nov 2007

R/

You shouldn't need your account keys. One of my alliance members has been wrongly perma-banned twice.

Basically, you just need to send an email and explain the situation. They may do stupid crap like ask for ALL your character names etc, which they don't actually need, they're just hoping you'll go away.

Don't go away, email them every single day for an update until you get your account back.

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

Nah you need your keys... For anything, its kinda stupid D:<

enter_the_zone

Jungle Guide

Join Date: Nov 2007

R/

Quote:
Originally Posted by TheLichMonky
Nah you need your keys... For anything, its kinda stupid D:<
If you buy from the IG Store, you don't get keys, so you won't have them. It's Anet feeding a line of bullshit to try to make you go away. Politely tell the to piss off and deal with your problem, and they will. Eventually. They are very, very, very slow. You will definitely need your GW logon email address though.

kerpall

kerpall

Wilds Pathfinder

Join Date: Mar 2007

I live in an Igloo in southern BC, neer US border.

The Pig Pen [PIGZ] & We Aint All [NロロB]

Mo/D

Quote:
Originally Posted by TheLichMonky
Nah you need your keys... For anything, its kinda stupid D:<
i dont think you would need keeys for them to check your characters chat log. They do it without your keys, while checking "/report" cases. Besides, regardless if its even your account or not, when they re-activae it, only the person with the accounts login and email can get back on anyways.

btw arent you the person who argued against me, saying guru was stupid or somthing ingame... or maybe the impact guru has on ingame... Good to know you use guru afterall :P .

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

Quote:
Originally Posted by kerpall
i dont think you would need keeys for them to check your characters chat log. They do it without your keys, while checking "/report" cases. Besides, regardless if its even your account or not, when they re-activae it, only the person with the accounts login and email can get back on anyways.

btw arent you the person who argued against me, saying guru was stupid or somthing ingame... or maybe the impact guru has on ingame... Good to know you use guru afterall :P .
You do, They wont even let me get on my 1st account unless i give them the cd keys..... Its such a pain

TheLichMonky

TheLichMonky

Frost Gate Guardian

Join Date: Apr 2007

Does it matter?

Im to good for guilds

Quote:
Originally Posted by enter_the_zone
If you buy from the IG Store, you don't get keys, so you won't have them. It's Anet feeding a line of bullshit to try to make you go away. Politely tell the to piss off and deal with your problem, and they will. Eventually. They are very, very, very slow. You will definitely need your GW logon email address though.
Uhmm they gave me a key when i got Eotn from the IG store oO

kerpall

kerpall

Wilds Pathfinder

Join Date: Mar 2007

I live in an Igloo in southern BC, neer US border.

The Pig Pen [PIGZ] & We Aint All [NロロB]

Mo/D

Quote:
Originally Posted by TheLichMonky
Uhmm they gave me a key when i got Eotn from the IG store oO
same i got a key too. Anet and their rule twisting... -_- . They'll acces your logs freely w/o cd keys, but as soon as you ask them to, you gotta give up every single bit of information you have ...

Roo Ella

Roo Ella

Krytan Explorer

Join Date: Jun 2007

Australia

Oz

E/R

All the games I have got from the IG store I have always been sent the keys for future referance in an email.
So I have them all

pkodyssey

pkodyssey

Wilds Pathfinder

Join Date: Nov 2005

In a cardboard box with Internet

The Order of the Frozen Tundra (TofT)

N/

Just don't let the ticket close, check in with them EVERY day. Be polite, and patient. Explain all the facts and be persistent.

DO NOT let them close your ticket.

PS. Learn your lesson, and stay away from that childish crap next tiime.

Hott Bill

Hott Bill

Wilds Pathfinder

Join Date: Apr 2007

Shards of a Broken Crown

R/

Quote:
Originally Posted by pkodyssey
Just don't let the ticket close, check in with them EVERY day. Be polite, and patient. Explain all the facts and be persistent.

DO NOT let them close your ticket.

PS. Learn your lesson, and stay away from that childish crap next tiime.

Point taken

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

Quote:
Originally Posted by enter_the_zone
If you buy from the IG Store, you don't get keys, so you won't have them. It's Anet feeding a line of bullshit to try to make you go away. Politely tell the to piss off and deal with your problem, and they will. Eventually. They are very, very, very slow. You will definitely need your GW logon email address though.
If you buy from the in game store, they email you the key.

Nanood

Nanood

Wilds Pathfinder

Join Date: Aug 2005

Supermans Crystal Palace

Legion Of The Dark Sun

Really.. I have bought all bonus packs + EOTN + a complete campaign series from IG store and have never recieved a key for any of them..

Wonder why it's different for some people?

kerpall

kerpall

Wilds Pathfinder

Join Date: Mar 2007

I live in an Igloo in southern BC, neer US border.

The Pig Pen [PIGZ] & We Aint All [NロロB]

Mo/D

You recieve Keys through your PlayNC account mailing address. If you don't have a PlayNC account for some reason, I dont see how they would contact you? Unless your Login is also your email address, then... idk why you didnt get your keys.

The key is at the bottom of your Reciept, that has all your credit card info, and billing address on it. If you didnt get your Reciept, it is automatically sent out, then who got it O.o ? Maybe your emailing address is mistyped lol

Slaine

Ascalonian Squire

Join Date: Oct 2007

yeah i ordered eotn and NF in the store, i don't remember getting keys either.

edit: don't remember what email address i used or else i would check.