Been hacked

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Lawz007
Pre-Searing Cadet
#1
Hello, Im a GW player, one day i logged on GW as i allways did i got a chock. All my stuffs was gone. : Weapons. Armors. Gold. Guild. Items in bank and in inventory's...

I clicked directly to the Guildwars supporter but the only thing i could see about this was : About giving account information away.

I Have never givin any account information in any way
Tachyon
Tachyon
Forge Runner
#2
Nothing we can do for you. I'd contact support!
Kyrein
Kyrein
Krytan Explorer
#3
people always seem to think we are anet and can help with their problems
J
Jake Blake
Pre-Searing Cadet
#4
My guess is that you (or someone else who uses your computer) accidentally installed a Trojan Horse program on your computer. It was probably a program downloaded off a web site. And it started collecting your keystrokes and reporting them to someone who stole your account.
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Lawz007
Pre-Searing Cadet
#5
Okay, So there nothing to do?
Q
Quick_Prodigy
Frost Gate Guardian
#6
All you can do is change your password and hope it doesn't happen again a-net will not give you your stuff back.
Hott Bill
Hott Bill
Wilds Pathfinder
#7
Nope, Anet cannot replace personal items and such =/