Caution - buying BMP through digital river

Tom Swift

Jungle Guide

Join Date: Aug 2007

The guild wars web site now lists best buy and circuit city as vendors for the BMP

I was not going to buy it but my son wanted it so I went ahead and bought through best buy

All we received was a pdf of the faq from guild wars - no access code of any kind.

both best buy and circuit city are using digital river as their distribution so I suspect the same is true for circuit city.

Unless you just want a copy of the faq fro Guild Wars BMP for 9.99 - DO NOT BUY.

Solange

Solange

Banned

Join Date: Feb 2006

Kings Army of Surmia [KAOS]

Quote:
Originally Posted by Tom Swift
The guild wars web site now lists best buy and circuit city as vendors for the BMP

I was not going to buy it but my son wanted it so I went ahead and bought through best buy

All we received was a pdf of the faq from guild wars - no access code of any kind.

both best buy and circuit city are using digital river as their distribution so I suspect the same is true for circuit city.

Unless you just want a copy of the faq fro Guild Wars BMP for 9.99 - DO NOT BUY.
Digital river? Never heard of them....

I only buy from big companies like Amazon because i don't know anyone can setup a website with stuff to buy from and they can just steal your credit card info

Stockholm

Stockholm

Desert Nomad

Join Date: Feb 2006

Censored

Censored

R/

Quote:
Originally Posted by Solange
Digital river? Never heard of them....

I only buy from big companies like Amazon because i don't know anyone can setup a website with stuff to buy from and they can just steal your credit card info
Digital River is a global leader in e-commerce outsourcing, having built, managed and grown revenues for more than 40000 clients

Try Google.

Contact Best Buy or NC-Support and ask them how it is supposed to work, I would have thought you would recive a the Key-Code in the Software pack from Best Buy.

Tom Swift

Jungle Guide

Join Date: Aug 2007

Yeah - already began the contact support process before posting here, of course.

and yes, digital river is a major corporation plus i went to it directly from guildwars.com

Just trying to save others the hassle of the whole support process they figure out what they are doing by warning you not to buy it there at this point.

Miss Puddles

Miss Puddles

Jungle Guide

Join Date: Jun 2005

California

Shiverpeaks Search And Rescue [Lost]

Me/

so are you saying that since YOU didn't get a code (which is a common problem, try searching next time) from this company that they don't put codes in any of their products?

lolz.

enter_the_zone

Jungle Guide

Join Date: Nov 2007

R/

Quote:
Originally Posted by Miss Puddles
so are you saying that since YOU didn't get a code (which is a common problem, try searching next time) from this company that they don't put codes in any of their products?

lolz.
More a warning that this problem is happening with the BMP via that company, so buying it there may be a risk. Personally, I buy everything from the ingame store, and have since it was launched. Number of problems : Zero , and it binds instantly to your login, no adding keys.

CE Devilman

CE Devilman

Wilds Pathfinder

Join Date: Jul 2006

hell

Do U Trust Anet

N/Mo

http://www.dlgamer.com

8.99EUR

1.my F...... bank try to put in 900Eur...I stop it
2.my F...... bank put in 9Eur amd....not the right code (W vs VV)
3.send a mail to dlgamer....and got the code

Tom Swift

Jungle Guide

Join Date: Aug 2007

Quote:
Originally Posted by Miss Puddles
so are you saying that since YOU didn't get a code (which is a common problem, try searching next time) from this company that they don't put codes in any of their products?

lolz.
And you might want to try reading next time - I'm not talking about a boxed copy of GW that is missing a code - I know that is a common problem.

I am talking about purchasing the BMP - which does not come in a box.

I am assuming there is a mix up in communication between NCsoft and digital river in setting up the key system and am simply cautioning people not to go this route to purchase the BMP until they figure out how they supposed to be giving the keys.

Stockholm

Stockholm

Desert Nomad

Join Date: Feb 2006

Censored

Censored

R/

Tom Swift,
check your e-mails, they might have sent the code that way.

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Quote:
Originally Posted by CE Devilman
http://www.dlgamer.com

8.99EUR

1.my F...... bank try to put in 900Eur...I stop it
2.my F...... bank put in 9Eur amd....not the right code (W vs VV)
3.send a mail to dlgamer....and got the code
Oh dlgamer its a pain to set up a payment by bank with those guys, and their support is kind of crappy really, the way they adress you in their emails and replys is pathetic, but it was the only way for me to obtain the BMP, LUCKELY they do support paypal payment and only if you have a verified paypal account and money on the bank you can buy whatever you want and its delivered in 5 minutes.