in game store, and why its not used.

$neekie

Academy Page

Join Date: Jun 2006

Netherlands

R/

Most online (gamecompany)stores are expensive compared to normal stores,surtenly wenn the game is already released for a while(they just dont adjust there prices, not only nsoft/anet, ea and others too).Other reasons, i want hardcopies, dont have a creditcard, ect

mzzls

gremlin

Furnace Stoker

Join Date: Oct 2006

GWAR

Me/Mo

What would be better from a buyers point of view would be getting most of the content of the store version as well as the game code.

The extra cds could be available for download via a code as could pdf versions of the books.

Or you could pay in the online store for the game code with an optional extra payment so they could send you the retail package too.

I understand its all about costs and some companies have high volume sales and can undercut other sources.

Terra Xin

Terra Xin

Furnace Stoker

Join Date: Mar 2006

New Zealand

Me/R

Quote:
Originally Posted by Stockholm
A-Net (NC-Soft) have to sell at the Recommended Retail Price (set by A-Net at time of release) they can not undersell the retailers or they open them selves up for lawsuits from retailers. It is all governed by trade laws.

The stores can sell for what ever price they want, (it's their loss) but they sell for less than wholesale after a certain time because storage costs money and goods have to be moved (sold).
This is a really good point, for those of you that missed it. To add, ANet do not have issues with storage costs and are not worried whether their products in the online store will sell or not. Retailers become skiddish when something on their shelves sits there for a long time and doesn't move. When they need to get rid of something to bring in something new, most of them will just drop the price - which doesn't bother Anet because their profits are a fixed 'per box sold' to retailers.

X Ice Man X

Frost Gate Guardian

Join Date: Aug 2007

England

Quote:
Originally Posted by Shanaeri Rynale
They do not apply the exchange rate from dollars to Pounds/Euros etc resulting in the price being even higher
Products are ALWAYS cheaper in the USA than other places. Its not just ANet, the average family Income in the USA is lower than in the UK how ever the Americans have more spending power because of lower costs for the same products.

It's a fact of life.

Quote:
Originally Posted by $neekie
i want hardcopies
I've never understood why people still want their disks and game boxes when it comes to Guild Wars. The game it 100% online, you can download the game for free as many times as you want, thus removing the need for the CD. The game is constantly changing making vast amounts of information inside of the manuals incorrect. Ontop of that if they shutdown the Guild Wars Servers for any reason then having your hardcopies isn't going to allow you to still play the game.

Don't get me wrong, I understand the concept of owning a hard copy of everything that I cannot get again for free, or that I can play on a stand alone, but when the game needs the servers to be running for me to even access it a hardcopy seems some what pointless.

I've used the store, it gave me access to everything I wanted within seconds and I've brought several of the character slots. I don't use it anymore because I don't have anything left to buy, and I already have all the skills unlocked so paying to get them unlocked doesn't appeal to me.

erk

erk

Wilds Pathfinder

Join Date: Nov 2006

Australia

Quote:
Originally Posted by $neekie
Most online (gamecompany)stores are expensive compared to normal stores,surtenly wenn the game is already released for a while(they just dont adjust there prices, not only nsoft/anet, ea and others too).Other reasons, i want hardcopies, dont have a creditcard, ect

mzzls
Never bought a game on price yet! I have a cupboard full of crappy hard copy disks an boxes that I never look at or read. My nearest EB store is like 20min away, waste of petrol/time and all their GW game keys default to the stoopid European servers instead of American. Not to mention there are several things you can only get at the in game store.

Shanaeri Rynale

Shanaeri Rynale

Desert Nomad

Join Date: Aug 2005

DVDF(Forums)

Me/N

Quote:
Originally Posted by X Ice Man X
Products are ALWAYS cheaper in the USA than other places. Its not just ANet, the average family Income in the USA is lower than in the UK how ever the Americans have more spending power because of lower costs for the same products.

It's a fact of life.
That is true(the higher prices part), however it is easily fixed by pricing everything in the store in dollars.
As to income/salary etc, but gut feel says they are about the same, except living in the US is way cheaper than in the UK e.g 10 dollar a gallon gasoline in the UK..

Most companies now have made adjustments to the US/UK/EU prices so it's no longer a 1 dollar to 1 Pound exchange rate as it used to be before people wised up and stopped buying from those places
Anyway, thats one reason why I dont use the store.

tankity tank

Ascalonian Squire

Join Date: Sep 2007

R/

Strange, I bought EotN, character slots and some other random crap in the store.

Melinda1984

Melinda1984

Ascalonian Squire

Join Date: Oct 2007

south wales (uk)

Welsh Chicks of Chaos (WCC)

E/Mo

i don't mind either way about having the boxes i understand with the CE but I'm not bothered with the normal versions

since we have 4 GW players in our house that's 4 different accounts so i went for price and got them all at our local gamestation for £15 each (the kids only have proph as they don't play much) but i did use the online store for mine and my husbands BMPs which cost £12 for 2

i wouldn't buy the campaigns from the online store though as its far cheaper in the local game shop even if i do have to find shelf space for 4 copies of proph, 2 nightfall and 2 eotn

still gotta get 2 copies of factions but I'll get them from the local game shop when they get them in again since I've had to order them =(

4thVariety

Krytan Explorer

Join Date: Jun 2005

European Union

ADL

E/

It's the same story over and over:

(1) Publisher/Developer opens onlineshop
(2) Retailers cry them a river about this being unfair
(3) Publisher pledges to stick by his "Suggested Retail"
(4) Retailers cry a river so the publisher gives them a larger margine...
(5) ...which they use to undercut the price of the onlineshop.

cgruber

Krytan Explorer

Join Date: Apr 2007

Tryst of Vengenance [ToV]

Mo/Me

I use the online store and the experience was GREAT. Easy, fast and immediate delivery. However I am at a point in my life where saving $10 isn't that big of a deal to me. If you're pinching every penny then maybe getting it some where else is a better deal.

Paloma Song

Frost Gate Guardian

Join Date: Apr 2005

[JM]

Rt/R

Quote:
Originally Posted by 4thVariety
It's the same story over and over:
(1) Publisher/Developer opens onlineshop
(2) Retailers cry them a river about this being unfair
(3) Publisher pledges to stick by his "Suggested Retail"
(4) Retailers cry a river so the publisher gives them a larger margine...
(5) ...which they use to undercut the price of the onlineshop.
And... so?

Now you have options in where, how, and how much, you buy the item, and you can decide whether you'd rather spend time to save money and get the box, or spend money to save time and get no box. Are you people actually wishing you had fewer options? Do you people who for whatever reason refuse to get some form of electronic payment method, really expect the electronic world to cater to you?

I've bought a couple of the expansions from the online shop, and the bmp came free, as well. I'd like to buy more character slots, but $10 is a ripoff for an extra character slot in a game that penalizes you for spending your time playing alt characters. I have no need for the skill/item unlock packs, since I have most stuff unlocked across my account anyway. I continue to await the release of extra content or even collector edition unlocks for which I'd probably be happy to pay, but right now, there isn't anything to buy. If Anet really is lamenting some player neglect of their store, perhaps they should consider that they need to offer something worth buying, at competitive prices, first.

Qual

Qual

Krytan Explorer

Join Date: Dec 2005

Denmark, Karup.

[PuG]

W/E

Quote:
Originally Posted by SniperF0x
Only few people own credit / debit cards in places other than America, making it impossible to make a purchase.
Wauw you are plain stupid... Heard of the thing called Europe? We all have credit cards over here... Stupid yankie....

CHannum

Frost Gate Guardian

Join Date: Dec 2007

W/E

I don't have a problem with the online store, purchased every single product other than Prophecies through there. Of course, I did take advantage of the 50% off with the purchase of GWEN they had in December. Still, that's Factions, Nightfall, and GWEN plus the BMP and two extra char slots for about $115. That's a better deal than I would have gotten by searching for the physical products, which I do not need at all.

jimme

jimme

Lion's Arch Merchant

Join Date: Jan 2007

Netherlands

Mo/

Oh ye we all have credit cards in Europe , except for me ?

That's also the main reason for me not to buy from the GW Online Store.

Stockholm

Stockholm

Desert Nomad

Join Date: Feb 2006

Censored

Censored

R/

Quote:
Originally Posted by $neekie
Most online (gamecompany)stores are expensive compared to normal stores,surtenly wenn the game is already released for a while(they just dont adjust there prices, not only nsoft/anet, ea and others too).
The Law say's that the manufacturer/publisher CAN NOT SELL under the Recomended Retail Price until such time as any and all retail contracts expire, if they do they will have to refund money to the retail stores that they sold games/products to.

The BMP was not sold/released for retail at first so they could give it as a "bonus" to the online customers.

Trade Law is very complicated, and any misstakes can be very expensive.

super moosse

Pre-Searing Cadet

Join Date: Sep 2006

Death To Society

W/Mo

There should be more paymantoptions...

Karuro

Karuro

Lion's Arch Merchant

Join Date: Apr 2008

The Netherlands, Europe

Mystic Spiral [MYST]

W/

Quote:
Originally Posted by Talach_Ninneed
if sms was brought in i'd get a few char slots, mbp and milenium edtion
I second this payment option

Ctb

Desert Nomad

Join Date: Apr 2006

W/

Dead thread says what?

El Presidente

El Presidente

Forge Runner

Join Date: Nov 2005

Lookout Post #1, Andes Mountains

Custer Was Ganked [7th]

R/

Quote:
Originally Posted by Ctb
Dead thread says what?
it says "+1 me to death..."

I haven't used the in game store because there isn't anything I want/need from it...

Wolfcp11

Wolfcp11

Ascalonian Squire

Join Date: Apr 2006

Proph, Factions and NF are all $30 new at futureshop here
EotN is $10

So, store=phail

Lynyrd Skynyrd

Lynyrd Skynyrd

Banned

Join Date: May 2008

I used the in game store to get the BMP.... My next credit card purchase was TF2, which is vastly superior to all video games. Ever.

ReZDoGG

ReZDoGG

Wilds Pathfinder

Join Date: Apr 2007

Indian Township, ME

Nativ War Party (NWP)

Rt/Mo

I use the store, I bought Nightfall and EoTN through Guildwars, along with two character slots. It's easy and quick access to things you want to add to your account. Reason why the chapters/expansions cost more than in retail stores, is because it is easy access and can be activated as soon as you click "order". This is also good for people that don't live near stores that sell games... like me. I live in a smaller town, where the only store that sells games is WalMart, and that is 20-30minutes away... and walmart doesn't always get games on time. You can also get the chapter/expansion before most people by ordering it online, instead of waiting to get to a local store and buying it. Buying the games in a store is good if you were want to purchase the game with bonus pack, or collector's edition, and for older chapters, they can be alot cheaper to buy in a store. But yeah, I am sure most people use the GW store. It would be nice to see prices be similar to the ones you would see in retail stores, especially for older chapters like Prophecies and Factions, and even EoTN since it is kind of a small expansion

Mocisme

Ascalonian Squire

Join Date: Mar 2008

Shopping around for a new guild

R/

Becuase they screwed me over already.
I got GWEN pre release online to play and planned to get GWEN through the store as well so i can also get my bonus mission pack.
When GWEN came out, i was unable to buy it. so i had to go to the store and buy. Meaning, i lost out on the bonus mission pack, and the money i spent on the pre-release that was supposed to be discounted twaords full game was also lost.

After a few back and forths with support, they said the IP adress was blocked since i was the 4th person at that location to buy the game. and even though i explianed my situation, they kindly told me "to bad" and were not going to remedy this. They never even directly asnwered my questions.

Yea... so i see where the flame at CS comes from.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

I used it to get what I wanted:
- 3 character slots.
- Million Edition update.
- PvP Item unlock pack.
Everything else I got in in stores.
I'd like to see more packs and update packs.
For example, the Prophecies collector gave a different bonus item depending on region, and there were some bonus items in some countries that others will never be able to get.
They should make an update pack to fix that and let everyone get any key.

jhu

Lion's Arch Merchant

Join Date: Jun 2007

Quote:
Originally Posted by Stockholm
The Law say's that the manufacturer/publisher CAN NOT SELL under the Recomended Retail Price until such time as any and all retail contracts expire, if they do they will have to refund money to the retail stores that they sold games/products to.

The BMP was not sold/released for retail at first so they could give it as a "bonus" to the online customers.

Trade Law is very complicated, and any misstakes can be very expensive.
out of all the posts, only a few, such as this one, get it right.

most posts here: anet should lower the price and then i'll use the on-line store
correct answer: anet cannot do that or risk breaking any contracts they have with retailers.

Rhaegor Stormborn

Ascalonian Squire

Join Date: May 2008

Chicago, Illinois

Mo/E

I purchased Factions for $18.99 and Nightfall for $20.99 on Amazon.com. I checked the prices of the online store first and laughed that they were charging release cost for digital copies when I could pay less than half for a hard copy with a box from Amazon.

Zesbeer

Zesbeer

Banned

Join Date: Oct 2007

LLJK

i dont know if this as been brought up but one of the main reasons the price for things is so high is because anet/nsoft make deals with certain retailers for certain areas.

also if they added the merchandise that they have at the website like the sweaters and stuff like that to the in game store i think they would get a lot more use out of it.

StormDragonZ

StormDragonZ

Desert Nomad

Join Date: Jan 2008

New York

W/R

I'd use the ingame store if they sold ways to gain extra storage space without resorting to creating mule characters.

Issac

Issac

Desert Nomad

Join Date: Oct 2006

Earthrealm

W/A

If i ever needed something from there, my friend would use his card and I'd pay him back lol.

Vinraith

Vinraith

Desert Nomad

Join Date: Dec 2006

I use the store. Anet can't offer the same discounts as "real" stores because retailers would see it as Anet attempting to undercut them. It's one of the fundamental problems with a mixed online/brick and mortar sales system.

Xunlai Guru Agent

Xunlai Guru Agent

Forge Runner

Join Date: Jun 2006

I stopped using it after the BMP thing...they are not getting a cent out of me!! (well...not until GW2 is out I guess..)

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

1. The store itself is a complete mess -- very limited payment options, remember the fake multiple charges a while back? That was a fun one for Gaile to sort out. It's just not up to modern standards.

2. Not secure.

3. I prefer to have a CD and a box.

HuntMaster Avatar

HuntMaster Avatar

Wilds Pathfinder

Join Date: Feb 2007

Around

Pillar's of Earth [ROCK]

W/

Quote:
Originally Posted by flclisgreat
Anet wonders why people don't use the store? well it MIGHT have something to do with the fact that almost everything in the in game store cost MORE than at a real store. NF is $50 in store. $40 at real stores. proph+eye is $60 in game, $50 in real store. if you want people to use the in game store make the items cost AT LEAST the same as in a real store. i can order from newegg.com, with ~$5 shipping and still save ~$5 and don't even have to leave the house. figure you trade the box+random crap for bandwidth, it should at the very least cost the same amount, and in my opinion cost less than in a real store
Actual all the campaigns are 20-30 bucks at walmart, eotn is 30-40.
plus buying the box in a store lets you have the booklet, map, extra goodies plus the cd key on paper, plus the game cd. so you can install it on other pc;s, and never have to worry about losing anything if you keep it all in the box after install.

With the amount of problems I'v heard of dealing with the bonus map pack I'm not suprised less people use the store. I don't have a credit card myself or I might have bough the mission pack and 2-4 character slots.

I think ncsoft should release a package deal, the bonus mission pack + character slots in the stores so those of us who dont buy online can get them.

Sora267

Sora267

Krytan Explorer

Join Date: Dec 2006

Quote:
Originally Posted by HuntMaster Avatar
plus the cd key on paper, plus the game cd. so you can install it on other pc;s
You can already download the GW client from Guildwars.com. That's what I did when I was too lazy to find my GW CD after reformatting my laptop once I got my desktop (Which I also used the downloaded client for).

FlamingMetroid

FlamingMetroid

Jungle Guide

Join Date: Sep 2007

standing on your last control point, while the rest of your team is to busy killing mine

The Luminaries [Lumi]

A/

because it sucks
yay I contributed

HuntMaster Avatar

HuntMaster Avatar

Wilds Pathfinder

Join Date: Feb 2007

Around

Pillar's of Earth [ROCK]

W/

Quote:
Originally Posted by Sora of the Divine
You can already download the GW client from Guildwars.com. That's what I did when I was too lazy to find my GW CD after reformatting my laptop once I got my desktop (Which I also used the downloaded client for).
and if anything ever happens to gw's online data records and everything is wiped out or lost? that leaves a lot of people screwed. I don't know how it works but depending on online data/computer data is scarier than having the info in a box in my closet. I hope there is a fail safe way to keep records for the players purchases. But you never know what can happen til it does.

pamelf

pamelf

Forge Runner

Join Date: Aug 2006

Australia

Lost Templars [LoTe]

Me/Mo

Part of it now is also the fact that the promotion they ran for the BMP to promote using the ingame store turned out to be complete BS and there are a lot of us who are now refusing to ever use the ingame store again.

R.Shayne

Wilds Pathfinder

Join Date: Oct 2007

"Expand you wo... Storage with character slots!"

Bought 2 character slots from the online store. Until they offer additional storage tabs in the store I just don't have much use for it.

cataphract

cataphract

Forge Runner

Join Date: Aug 2005

Ashford Abbey

Hey Mallyx [icU]

Mo/Me

Quote:
Originally Posted by Neo Nugget
I don't use it anymore because there really isn't anything for me to buy.
Same here. The only thing I'd be interested in is an "upgrade to CE" option. I want my Prophecies necro to piss green ooze.