Perma-Bans

U Wanna Die

U Wanna Die

Lion's Arch Merchant

Join Date: Jun 2007

W/Mo

I logged on to Guild Wars yesterday, and I get a PM from my friend but not on his account. He says, "I have a problem." ANet Perma-banned him for selling in-game items for real money. This never occured. He never sold anything for any money. He is an honest guy who I know well. I sent a complaint e-mail to the report e-mail of GW. I think it is stupid that maybe someone accidently reported him, instead of a bot or something and he got a false ban. ANet needs conclusive evidence to gives bans. I think that my friend, Tarlin Sharpsword (for all ANet reading), deserves his account back.

Julia-Louis Dreyfus

Julia-Louis Dreyfus

Wilds Pathfinder

Join Date: May 2007

best you can do is have your buddy send a ticket in, posting on here usually does nothing sorry to say

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Once a report was issued on your friend's illegal activity, Anet probably investigated and saw that indeed he was conducting some kind of illegal activity. Your friend should have read the EULA more carefully. He's the only one that can complain to Anet and defend his case. I don't know what you've got to do with it (apart from sympathising).

Meat Axe

Meat Axe

Wilds Pathfinder

Join Date: Jan 2007

Brisbane, Australia

R/

The only way for your friend to get his account back is to contact support. You shouldn't have sent an email for him, especially not a "complaint" email, since it may have made the situation worse. If you're rude to support, they're less likely to help you. Just tell your friend to be polite. Accidents happen. People can get accidentally banned for something they didn't do. If they contact support, and are polite, then if they are innocent, they'll get their account back in a couple of days. Personally, I'd rather have a couple of innocent people banned and get their account back than have no action taken against the bots.

Rushin Roulette

Rushin Roulette

Forge Runner

Join Date: Sep 2007

Right here

Ende

Quote:
Originally Posted by Fril Estelin
Once a report was issued on your friend's illegal activity, Anet probably investigated and saw that indeed he was conducting some kind of illegal activity. Your friend should have read the EULA more carefully. He's the only one that can complain to Anet and defend his case. I don't know what you've got to do with it (apart from sympathising).
Things like that will probably get you flamed a lot I guess.

Ive seen quite a few posts in this forum saying that users were perma-banned (on some accounts even multiple times ) by mistake and have recieved their account back from Anet.

@OP
Just tell your friend to contact support himself. If hes innocent (could have been an autoban because of trading between his main and his secondary account), then he will get his account reinstated after the Ticket has been processed.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Rushin Roulette
Things like that will probably get you flamed a lot I guess.

Ive seen quite a few posts in this forum saying that users were perma-banned (on some accounts even multiple times ) by mistake and have recieved their account back from Anet.
Yes I know, I just re-read the OP and, again, find the 3rd sentense strange:

ANet Perma-banned him for selling in-game items for real money.

This is not written in any ban notice as far as I know. So where did he got it? If it's just a misunderstanding, then I apologise to the OP and hope that, if his friend is not lying, he gets back his account.

afya

Wilds Pathfinder

Join Date: Mar 2006

Mo/Me

My guild leader is perma-banned also. The reason given by Anet is that she is buying gold. However, she never did that. She was transfering money from her brother's account to hers(Anet doesn't trust her tho). May be your friend has transfered some items/money from one to another?

btw, my guild leader never get her account back, which is pretty sad. NC support team told in an e-mail that, they don't have a very good method to distinguish between gold buyer & transfer between accounts. I think they shouldn't ban innocent ppl because of their incompetent.

gl removing the ban.

Terraban

Terraban

Krytan Explorer

Join Date: Dec 2007

Quote:
Originally Posted by Fril Estelin
Yes I know, I just re-read the OP and, again, find the 3rd sentense strange:

ANet Perma-banned him for selling in-game items for real money.

This is not written in any ban notice as far as I know. So where did he got it? If it's just a misunderstanding, then I apologise to the OP and hope that, if his friend is not lying, he gets back his account.
Very good point...

It doesn't say "You have been banned for selling items for cash".

So the only way he would think that is if he was actually doing it...correct?

But yeah....goodluck anyway.

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by U Wanna Die
ANet Perma-banned him for selling in-game items for real money.
That's interesting. Now, how would ANet know that he's selling things for real money? That's a lot harder to prove than that someone's bought gold.

The only things I can think of is that he's using the same email for contact as for his account, and/or that he's been spamming his wares in the ALL chat.

N8mare

N8mare

Academy Page

Join Date: Nov 2007

Budapest

N/

Muahaha - poor, retarded ppl working in AN:

My guild leader was holding a contest, in which the guild member with the highest number of faction gathered within a week in AB received 100k. After giving the reward the winner and the leader were banned. It was 3 days ago, they still cannot use their accounts, waiting for the support's reply.

Gaile and all of you working there in AN: stop eating your doughnuts and TURN ON your brain cells. This madness must end or... you will totally loose your customers with this approach. You have NO RIGHT to ban people without THE PROOF! WTF!!

Divinus Stella

Divinus Stella

Desert Nomad

Join Date: Nov 2005

Wales

Steel Phoenix

Thanks for the info, il use my admin rights and unban him right away.......

X Ice Man X

Frost Gate Guardian

Join Date: Aug 2007

England

This has worried me for a while now.

I often give away what I consider to be unless Gold items to me to other people (Such as guild Members and friends) for free because they have a use for it, be a new character or a hero. Whats to stop somebody who doesn't like me reporting me for something and ANet deciding that because I've been giving away weapons to people I'm selling them or money on some website?

I also collect Torment Gems with somebody esle to speed up the rate at which we can get Armbraces and sell them as the price drops, allowing us to both earn more cash. That person gives me all their Torment Gems as they drop and I hold onto them, get the Armbrace and will then sell it giving them half the money made. Again, would ANet check this or would they just see me getting Torment Gems for free off of somebody else and Bann us both?

I've also lent people (close friends who I trust ONLY) money in game to buy items that they've seen for sale cheap that they really want but don't have the moneyto buy just then so they can pay me back as and when they are able too.

Does it say in the EULA that I'm not allowed to be helpful and friendly to other guild members and my friends? Or should I stop being nice just out of fear of being called a bot?

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Quote:
Originally Posted by N8mare
Muahaha - poor, retarded ppl working in AN:

My guild leader was holding a contest, in which the guild member with the highest number of faction gathered within a week in AB received 100k. After giving the reward the winner and the leader were banned. It was 3 days ago, they still cannot use their accounts, waiting for the support's reply.

Gaile and all of you working there in AN: stop eating your doughnuts and TURN ON your brain cells. This madness must end or... you will totally loose your customers with this approach. You have NO RIGHT to ban people without THE PROOF! WTF!!
Anet and logical thinking ? I would call it an oxymoron.

afya

Wilds Pathfinder

Join Date: Mar 2006

Mo/Me

Quote:
Originally Posted by N8mare
Muahaha - poor, retarded ppl working in AN:

My guild leader was holding a contest, in which the guild member with the highest number of faction gathered within a week in AB received 100k. After giving the reward the winner and the leader were banned. It was 3 days ago, they still cannot use their accounts, waiting for the support's reply.

Gaile and all of you working there in AN: stop eating your doughnuts and TURN ON your brain cells. This madness must end or... you will totally loose your customers with this approach. You have NO RIGHT to ban people without THE PROOF! WTF!!
Quote:
Originally Posted by X Ice Man X
This has worried me for a while now.

I often give away what I consider to be unless Gold items to me to other people (Such as guild Members and friends) for free because they have a use for it, be a new character or a hero. Whats to stop somebody who doesn't like me reporting me for something and ANet deciding that because I've been giving away weapons to people I'm selling them or money on some website?

I also collect Torment Gems with somebody esle to speed up the rate at which we can get Armbraces and sell them as the price drops, allowing us to both earn more cash. That person gives me all their Torment Gems as they drop and I hold onto them, get the Armbrace and will then sell it giving them half the money made. Again, would ANet check this or would they just see me getting Torment Gems for free off of somebody else and Bann us both?

I've also lent people (close friends who I trust ONLY) money in game to buy items that they've seen for sale cheap that they really want but don't have the moneyto buy just then so they can pay me back as and when they are able too.

Does it say in the EULA that I'm not allowed to be helpful and friendly to other guild members and my friends? Or should I stop being nice just out of fear of being called a bot?
See my post above, the reply I got from Anet simply means "Guilty until Proven Innocent"

Brimstonez

Brimstonez

Lion's Arch Merchant

Join Date: Nov 2006

Earth?

None

E/

This is why people got into the habit of trading an item of small value with a large gold transfer. 100k transfers with no item in the trade makes things look very suss. I have heard of many incidences such as this, though am unsure of how it was resolved. All I can suggest is staying in contact with A.Net and hassle the shit out of them until your account is returned. In future I suggest you follow the above mentioned guide when transferring or 'giving' large amounts of gold to someone.

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

I read this as:

I was selling Gold, and got Perma-banned. Now I want my account back, because I have some stuff on there I want to have again, and I don't want to do it on another account. How can I get it back?

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

You guys don't actually think this guy's innocent, do you?

I've moderated another game-forum, and my experience is that 99.9% of the people complaining about being unfairly banned are guilty as hell and know it, but would never, ever, admit it. If presented with ironclad evidence they'd still just deny it - or claim to have been hacked.

I may be a cynical old bastard, but I bet this guy got banned for something along the lines of spamming "W.T.S. PROHPESIES ACOUNT w 2 LVL 20 $30" in the ALL chat of Kamadan.

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Quote:
Originally Posted by Brimstonez
This is why people got into the habit of trading an item of small value with a large gold transfer. 100k transfers with no item in the trade makes things look very suss. I have heard of many incidences such as this, though am unsure of how it was resolved. All I can suggest is staying in contact with A.Net and hassle the shit out of them until your account is returned. In future I suggest you follow the above mentioned guide when transferring or 'giving' large amounts of gold to someone.
Yeah, we shall trade the gold with our guildes in total conspiracy - or don't trade at all, just go outside Kamadan, drop/and pick up. No wait, it could be considered as some sort of botting. OMG, what to do, what to do, to avoid banning of my account. Seriously, its becomming terribly boring trying to watch out on everything you do in game because some [-----] in AN could consider it as "illegal".

N8mare

N8mare

Academy Page

Join Date: Nov 2007

Budapest

N/

Quote:
Originally Posted by Numa Pompilius
You guys don't actually think this guy's innocent, do you?

I've moderated another game-forum, and my experience is that 99.9% of the people complaining about being unfairly banned are guilty as hell and know it, but would never, ever, admit it. If presented with ironclad evidence they'd still just deny it - or claim to have been hacked.

I may be a cynical old bastard, but I bet this guy got banned for something along the lines of spamming "W.T.S. PROHPESIES ACOUNT w 2 LVL 20 $30" in the ALL chat of Kamadan.
No, I would not call you cynical bastard. A person who judges others without knowing the facts is not a cynical bastard - is simply retarded.

My guild leader was banned because of GIVING to other guildie 100k as a reward for contest. I think they should give him back the money he paid for that funny game.

baz777

baz777

Jungle Guide

Join Date: Dec 2005

South East England

Leader: Lady Hairy Armpits S[mell]

E/

If your friend is innocent then I wish him luck, but a ticket to Anet is the only route.

This thread will soon be closed!

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by N8mare
No, I would not call you cynical bastard. A person who judges others without knowing the facts is not a cynical bastard - is simply retarded.
Irony.
You of course realize that that is exactly what you're doing too, you've just judged him innocent (because your guild leader allegedly was) whereas I judged him guilty (because pretty much everyone I've ever seen complain have been).

enter_the_zone

Jungle Guide

Join Date: Nov 2007

R/

I have to say, I know enough people who have had perma-bans reversed (and one person TWICE reversed for 2 separate "infringments") to know that Anet's ban system is /fail. I'm still awaiting my double perma-ban for transferring my kuunavang from my one account to my other.

My advice is to always speak to the other person in whispers when giving them something, even if it's a guildie or ally, since Anet doesn't seem to understand checking guild and alliance chat.

@ Numa. Anet's initial judgments in the past have been shown to be wrong far too many times to assume that any bans are actually legitimate anymore. Forcing Anet to chase logs (ie. look at evidence they already have) by complaining about a ban via a ticket is retarded. They should be looking at the evidence before they ban.

But then the "It doesn't exist, oh no, not at all" ban bot would need to be far more sophisticated than it currently is.

N8mare

N8mare

Academy Page

Join Date: Nov 2007

Budapest

N/

I DO NOT AGREE on closing this thread!

Give the chance to read it and post in it to all those who paid for that game or to those thinking of buing it!

I want to discuss about AN policy! If they think that once they have our money for the game so they can make every single stupidity they want - they're SO WRONG!

I want other people to know, that when buying GW you could loose your account because some retarded worker of AN decides to perma ban it due to "suspicious" transactions when giving your guildie some gold!

YES I'M IRRITATED! I HAVE MY RIGHTS AS A CONSUMER!

moko

moko

??uo??o??

Join Date: May 2006

ok, I'll let Gaile know after the conga is over. I'm sure this will help a lot!!

Ctb

Desert Nomad

Join Date: Apr 2006

W/

Quote:
I DO NOT AGREE on closing this thread!
Nobody cares.

We're not ANET support. We don't have access to ANET data. We can't do anything but wildly speculate.

Quote:
YES I'M IRRITATED! I HAVE MY RIGHTS AS A CONSUMER!
Then go sue somebody if you're so sure you're right. Or contact your Attorney General if you think it's a scam.

Be sure to stop back and let us know how long it takes for the AG to laugh in your face and send you off.

+1 in a doomed thread.

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Quote:
Originally Posted by N8mare
YES I'M IRRITATED! I HAVE MY RIGHTS AS A CONSUMER!
Lol. Haven't you read previous posts ? You (and all of us) are guilty until proven innocent. You have no rights as a customer - Anet is alwys right Don't agree with that? Go and spend your money on a company that cares for its customers

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by enter_the_zone
@ Numa. Anet's initial judgments in the past have been shown to be wrong far too many times to assume that any bans are actually legitimate anymore.
There's been some, but as we'll never know the truth we can only play the odds. I'm betting that the percentage of erroneous bans is much less than 1% of all bans.

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

Quote:
Originally Posted by fenix
I read this as:

I was selling Gold, and got Perma-banned. Now I want my account back, because I have some stuff on there I want to have again, and I don't want to do it on another account. How can I get it back?
Think you just his the nail on the head.

All these threads with sympathetic idiots: "ohhh i hope he gets his account back, poor guy ".

Where's the proof, where's the evidence to say he's innocent? Where is it?

Pointless starting yet another thread to say someone is wrongly banned just because you think he isn't like that.

afya

Wilds Pathfinder

Join Date: Mar 2006

Mo/Me

Quote:
Originally Posted by dan-the-noob
Think you just his the nail on the head.

All these threads with sympathetic idiots: "ohhh i hope he gets his account back, poor guy ".

Where's the proof, where's the evidence to say he's innocent? Where is it?

Pointless starting yet another thread to say someone is wrongly banned just because you think he isn't like that.
Where is the proof that he's guilty. If you can't proof his guilt, I guess he should stay innocent? This is called the presumption of innocence, m8.

X Ice Man X

Frost Gate Guardian

Join Date: Aug 2007

England

Quote:
Originally Posted by dan-the-noob
Where's the proof, where's the evidence to say he's innocent? Where is it?
So what proof do you keep on your trades to prove your innocent if you ever get banned? What sort of proof should we be keeping? What sort of stupid statement is that?

You brought 100k off of Ebay last night. You did it because I said you did. According to you thats enough, and it is now up to you to prove that you in fact did not buy the gold.

Doesn't work does it. They shouldn't have to proof they are innocent as you shouldn't. It should be the other way around as it is in law

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Quote:
Originally Posted by dan-the-noob
All these threads with sympathetic idiots: "ohhh i hope he gets his account back, poor guy ". Where's the proof, where's the evidence to say he's innocent? Where is it?[/I]
In a civilized world there must be a proof someone is guilty to judge him. Judging someone as guilty because he didn't show a proof of innocence... well, we saw that in III Reich already. And I really don't want to see it again. Go and learn how to use your brain.

Ctb

Desert Nomad

Join Date: Apr 2006

W/

Quote:
Where is the proof that he's guilty.
On ANET's servers, apparently.

N8mare

N8mare

Academy Page

Join Date: Nov 2007

Budapest

N/

Quote:
Originally Posted by dan-the-noob
Think you just his the nail on the head.

All these threads with sympathetic idiots: "ohhh i hope he gets his account back, poor guy ".

Where's the proof, where's the evidence to say he's innocent? Where is it?

Pointless starting yet another thread to say someone is wrongly banned just because you think he isn't like that.
R U mad or just plain stupid? Or both, which means you're AN's worker.

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Fact of the matter is that the only ones who know the truth are:
1) the guy (not his friends, mother, or dog)
2) NCSoft support.

Not only that, but the only ones who can do anything about it are:
1) the guy (not his friends, mother, or dog)
2) NCSoft support.

That's why threads like these get closed.

garethporlest18

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

Anet bans people innocent or guilty. They do what they want, we bend over and submit because no one is gonna get everyone to quit.

Oh and Numa these threads are made to bash Anet and tell them how bad they are and how they should just give up and stop and go away and never come back and how everyone else should follow the quitters and etc etc.

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

Quote:
Originally Posted by afya
Where is the proof that he's guilty. If you can't proof his guilt, I guess he should stay innocent? This is called the presumption of innocence, m8.
I don't have any. Sure, Anet have to go to him with evidence. Not me. Him.

If you come on here parading yet another innocent banning, i expect proof. Why should someone get my sympathy without earning it?

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Quote:
Originally Posted by garethporlest18
Anet bans people innocent or guilty. They do what they want, we bend over and submit because no one is gonna get everyone to quit.
Who's "we"?
I've been playing since the week after release of Prophecies, and I've never been banned. None of my friends have ever been banned. And I frequently give away stuff and gold. I do not, however, cheat, shout crap in the ALL channel, or buy gold.

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

So he's not guilty then? Who cares. He's just yet another banned guy, who needs to send a ticket to support. Why post on here though? For sympathy, that's why. So Anet haven't proved in this thread he is guilty - nor has he provided evidence saying he is innocent, and that we should be sympathetic; so just quit all the ass kissing +1s.

afya

Wilds Pathfinder

Join Date: Mar 2006

Mo/Me

Quote:
Originally Posted by Ctb
On ANET's servers, apparently.
On the server, ANET GM should only see "A gave B 100K". They wouldn't know if A is selling money for cash, or lending money to B, or transferring money between his own accounts.

If ANET judge this as guilty "A is selling moeny for cash", that means ANET ignored the other 66.6% of INNOCENT CHOICE.

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Quote:
Originally Posted by dan-the-noob
Who cares
That's the point. Threads like this one show exactly the policy of Anet - a company, which already got your cash, so doesn't need to care anymore about the players and their rights.