your order did not pask risk management assesment code = 1751188
Hendie
What does the above mean when im trying to buy soemthing from the ingame store ??
quickmonty
They don't trust you for the money?
Snow Bunny
I have no clue but that's really interesting.
Credit card, not debit, aye?
Credit card, not debit, aye?
Hendie
visa debit card, the same card i bought the game on a week ago... strange
Hendie
Quote:
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Originally Posted by quickmonty
They don't trust you for the money?
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Balan Makki
If you enter your card multiple times, or enter it wrong, or some other nonsense, it gets flagged as 'a risk' for a few days I think. Happend to bunches of people when GW:EN went live.
You have to wait it out, without reseting the Fraud trigger. Can't remember how long I had to wait to get it to reset, 48hrs maybe.
You have to wait it out, without reseting the Fraud trigger. Can't remember how long I had to wait to get it to reset, 48hrs maybe.
quickmonty
Visa debit card works for me (USA). Check your balance? Otherwise, contact them and see if you can get an answer.
Turtle222
happened to me when gwen was new, what i did was go to PlayNc site, and order the key from there, it works just like the store
Neph D
Does the address you enter match the information on your credit card? Make sure it's exact (including your name, especially pay attention to middle initial). If you are in a high risk area for fraud it could kick back also. Try to call your card company to resolve any issues.
boogerboy72
send a ticket to support, theyll take care of you, someone said what causes it above.
HawkofStorms
Your credit rating is bad/the card is reported as stolen?
Only thing I can come up with.
Only thing I can come up with.
arsie
Try again in the PlayNC website. The in-game store rejected my debit card, but the website accepted it.
Neo Nugget
Support took care of my card issue, took FOREVER though. Like a week.
Gaile Gray
Hendie -- I don't know why you're getting that message. I will try to find out. (By the way, did you try the PlayNC store, instead -- as mentioned in this thread -- and if so, did the card work ok there?)
I'm really sorry it took that long. 
May I ask what the issue was that you had to get resolved? We're always looking to improve things, so I'd honestly like to know what happened and how it was resolved. If you'd rather not post it here, you're free to PM me or email [email protected] (and mention that I asked you to write).
Thanks for helping us improve things!
Quote:
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Originally Posted by Neo Nugget
Support took care of my card issue, took FOREVER though. Like a week.
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May I ask what the issue was that you had to get resolved? We're always looking to improve things, so I'd honestly like to know what happened and how it was resolved. If you'd rather not post it here, you're free to PM me or email [email protected] (and mention that I asked you to write).
Thanks for helping us improve things!
Sab
I've had a similar problem with the PlayNC store in the past, instead it gave me a "Fraud Suspicion" message with my credit card. Never got it resolved with support so I gave up, and now I can't buy anything from the store. =/
pumpkin pie
ask support, they will solve the problem for you as they did for me. in a very short time too
Hendie
Quote:
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Originally Posted by Gaile Gray
Hendie -- I don't know why you're getting that message. I will try to find out. (By the way, did you try the PlayNC store, instead -- as mentioned in this thread -- and if so, did the card work ok there?)
I'm really sorry it took that long. May I ask what the issue was that you had to get resolved? We're always looking to improve things, so I'd honestly like to know what happened and how it was resolved. If you'd rather not post it here, you're free to PM me or email [email protected] (and mention that I asked you to write). Thanks for helping us improve things! |
Hendie
Quote:
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Originally Posted by quickmonty
They don't trust you for the money?
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Severlator
management assesment code = 1751188 we don't want your Monoploy money!!
BenjZee
Contact support they will help. Some peopple are saying theyre slow but i found them really helpful and quick to respond when i got permantly banned for supposed "payment Fraud"
Ctb
Quote:
| Support took care of my card issue, took FOREVER though. Like a week. |
Sparks Dawnbringer
I had this problem with one of my credit cards it was from a small credit union who felt that since the servers for GW are all overseas they did not like the risk involved. They thought there was too big of risk for idenity theft for fraud and would not take responsibility for any misuses of my credit that could happen by using overseas servers. Basicly solved by using another credit card from a big company.
Neo Nugget
Quote:
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Originally Posted by Gaile Gray
I'm really sorry it took that long. May I ask what the issue was that you had to get resolved? We're always looking to improve things, so I'd honestly like to know what happened and how it was resolved. If you'd rather not post it here, you're free to PM me or email [email protected] (and mention that I asked you to write). Thanks for helping us improve things! |