Guild Wars starts crashing all of a sudden

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Ok, this is a weird problem that has occoured to me today, and I don't really know how it happened.

I was playing like always, my comp went always fine with a Guild Wars with options set almost to maximum.
Suddenly, the game freezes, and nothing could be done to close the window except rebooting the whole system.
So I did.
Now when I try to log on Guild Wars, it crashes as soon as it's launched.

jackers1234

jackers1234

Frost Gate Guardian

Join Date: Jun 2006

My House

N/A

Mo/Me

what type of freeze are you experiencing, is is permanent, or does it occur every few seconds?

tijo

tijo

Jungle Guide

Join Date: Feb 2007

Montreal

[CDDR]

R/

Have you tried other games to see if the crash also occurs there? It would help pinpoint the problem.

Cyb3r

Lion's Arch Merchant

Join Date: Feb 2008

AFO

E/

like the previous people stated try other games and maybe give more info on what is happening when it chrashes that way we can pinpoint the problem and help you out cause atm i'm lacking the info to help you to be honest

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Sorry, but basically that was the problem.

Anyway, it's not GW related, I'm afraid it's something wrong with my PC: not only crashes with GW, even with other games or even with some programs (Like C Cleaning, Heavy lag with Windows Media Player).


I'll guess I'll just wait for the technician to come and repair my Hard Disk.

Mammoth

Mammoth

Lion's Arch Merchant

Join Date: Dec 2005

The Yakslappers

Mo/Me

Last time on my Radeon 9800 I experienced this with GW it was due to my graphics card overheating due to a dying fan on it. If you see, or used to or still see odd little flickering boxes on your game before it crashes (they could be just about anywhere on the screen), this is absolutely the same case and heat is an issue.

A solution would be to try running the game in windowed mode by hitting Alt+Enter as soon as the game loads up.

Anyways, this is just one possibility..

jackers1234

jackers1234

Frost Gate Guardian

Join Date: Jun 2006

My House

N/A

Mo/Me

Most crashes of this nature occur due to the graphics card overheating, download speedfan, or similar program, and check your gpu core temp when it is under load, if it is 60-80, then you have a problem.

Cyb3r

Lion's Arch Merchant

Join Date: Feb 2008

AFO

E/

not entirely right jackers since the 8X00 series from nvidia get superhot the only way to get those cooled is getting a better fan for them

but it indeed sounds like a dying fan in that case you can mostly pick up a new one like the zalman ones which are great or make one block yourself (not advised if you don't know what you are doing)

My suggestion: leave one of the sides of the pc open and see if that fixes it and download a prog like speedfan to see if the fan of your gfx card hasn't died cause of dust

jackers1234

jackers1234

Frost Gate Guardian

Join Date: Jun 2006

My House

N/A

Mo/Me

my last 8800gt starting doing this, i had to get it replaced by xfx, the problem was a dodgy fan.

/agree with above, take a side off your case, and see if that helps

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

I doubt it's the graphic card that got overheated.

I thought at first it was just an issue with the game, but now I see that many more programs aside from that are involved: Windows Media Player/ Movie Maker , for example.

Anyways, I'll update once I get my Hard Disk repaired. The problem can't be resolved now, I'm afraid.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

I agree that you should check the temperatures in your computer. Overheating can cause freezing, though there are other things that can cause freezes as well.

You can check your hard drive at boot level by doing a chkdsk /r
To do this just go to Start > Run and enter
Code:
chkdsk /r
. You will need to answer yes to the prompt and restart your computer for the scan to occur. It will let you know if there are any bad sectors on the hard drive or if any repairs were necessary.

Also, use HDTune to check your hard drive's SMART status and temperature.

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Ok, since I've changed my HD I'm gonna up this thread.

Nothing worked, I can't explain why.
Guild Wars just keep freezing up. This time, it hasn't created a crash log either.

This time, let's try and posting my Computer's Specs

Windows XP
Pentium 4
1,86 GHZ Processor
2,00 GB RAM
NVIDIA GeForce 7500 LE

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Open it up and blow the dust out of the fans and heatsinks And check that all the fans are running.

obsidian ectoplasm

obsidian ectoplasm

Desert Nomad

Join Date: Jan 2008

I think I'm haveing the same problem as you.

I was Vanquishing before. Then My comp froze, so I rebooted

Then when i try to logg back on it crashers just after i logg on.

So if we are haveing the exact same problem, I doubt it is a Ram, Graph card, Dirty fan Ect Ect.Maybe a bug in a recent update?

I will be looking at this thred to see if you find anything out

Thanks
Hope this matter is solved.. i really wanna play GW lol

obsidian ectoplasm

obsidian ectoplasm

Desert Nomad

Join Date: Jan 2008

Im haveing another problem now'

when i load GW as soon as it get to the Logg-In screen My comptuer actumatically reboots

ITS REALLY ANNOYING!

ITS PISSING ME OFF

Aratak The Blind

Academy Page

Join Date: Nov 2005

You are probably not seeing the blue screen. You should turn the automatic restart off and check the error you are getting. Configuration panel, system, advance, parameter and turn off automatic restart. May not be exactly name like that but I'm doing by heart since my windows is in French. It may give you a bit more info on the crash.

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Ok, things are getting better: actually I can login without any crash.
Though the game lags like hell; I've been trying all the defrag methods listed in the sticky thread, but nothing happened or improved.
I expect lag, though I play with everything set to medium.

Kamatsu

Kamatsu

Moderator

Join Date: May 2005

Australia

- have you tried changing video driver versions? might be issue with the version your using..

- updated / changed sound card drivers?

- Tried completely disabling the sound in-game?
- or at least tried lowering the sound "quality" slider?

- Have you tested the ram? Possible bad ram... if you have 2 sticks of ram or more.. try removing all but 1 stick and seeing if the crashing/lag go away.. if it does, definitely bad ram, if not try swapping the ram around to test all sticks

- Got a different video card? If so, try uninstalling drivers and them installing the different video card... if problem's go away, then issue with video card (assuming trying different drivers didn't resolve the issue).

- Make sure you don't have any p2p programs running (like bit torrents, limewire, etc).

- Have you scanned your system for spyware/viruses? (I know you say you have new hd, but I'm not sure if this means you did a completely clean re-install or a install & copy-over)

- Have you run dxdiag and ensured you can do all appropriate test's (ie graphics and sound test's)

- updated windows via windows update?

- run CCleaner to get rid of all the garbage in your registry & HD?

Jam Jar

Jam Jar

Krytan Explorer

Join Date: Apr 2007

[Disc]

W/

You guys are too indepth. First thing you do is restart your computer, in fact you might want to do this multiple times. If you're still having problems, try turning off your computer, leaving it for probably two to three hours, and try it again. Always do this first if you have any crashing/error/weird freezing problem. Never close your computer by closing the power out or pulling the plug.

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Ok, I've tried again, but only got in multiple crashes.
So, I tried to think on the overheat issue, and I downloaded Speedfan.
Looks like something is actually on fire (xD), but I don't really know what it is.
Here are a couple of screenshots to help you:

- Normal Activity

Let's call this a "standard" temperature, to be clearer the temperature relevated when nothing is running on the PC except SpeedFan.
As you see there is a flame near the "Core" word, and it's temperature is definitely over limits.

- When Guild Wars is running

From what I understand, nothing is wrong except for the "Core", whose temperature overheats.

I looked up the settings, and I think this "Core" is my Graphic Card. Before doing a mistake I'm looking forward to your response =P

The question is: What's the problem and how to solve it? xD

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Hmm, that could be your problem yes.. 68C is hot, but only 8800's and high end graphics cards are designed to have that type of heat threshold.

Best way to solve it is to make sure the fan is moving properly and doesn't have hair stuck in it that is clogging it up.

Or you can boost the fan speed after that and see how that works out.. but yes 69C at idle, something is very very wrong.

Cyb3r

Lion's Arch Merchant

Join Date: Feb 2008

AFO

E/

either you have a broken fan (unlikely cause then it would heat up even more)
or you have alot of dust/the termal paste just got cooked (not unlikely that that happened) (thermal paste can withstand up to 200°C and then get's cooked))

Solutions: blow out the dust and if you know what you're doing replace the thermal paste (don't do this if you don't know what you're doing)

Hope this helps greetings Cyb3R

Angel~

Angel~

Ascalonian Squire

Join Date: Jun 2007

E/

Uhm The Main Question still is "Is The Core the Graphic Card?" I've made this Config screen, where it lists the "Core" as NVIDIA Graphic Card.

SpeedFan Configuration

If that's the problem, I'll try to blow out dust from the fans (Even though my father told me he did it, but i'll doublecheck it), or either change my Graphic card.

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Yes that is your Graphics Card Core, It's overheating like hell.

http://www.cpuid.com/hwmonitor.php DL this please and post a screenshot of what it says.

It doesn't install, it just runs right off your desktop.

Also if you can, DL this too: http://www.techpowerup.com/gpuz/ It's a video card utility to check things on it, post a SS of the main tab and Sensors if you can?