Job Description for new ANet Customer Relations Manager?

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Now that Gaile is vacating that position http://www.guildwars.com/events/inga...le/default.php,

what talents do you think ArenaNet should include in their job description? Will they get to keep the Frog or is that Gaile's property?

Should they split the job so it's less hours. Should they hire a guy, so players can be free with the verbal abuse?

Captain Miken

Captain Miken

Banned

Join Date: Jan 2008

Hire me so I can troll the boards with a signature!

lacasner

lacasner

Desert Nomad

Join Date: Jun 2006

It's really irrelevent who is hired, at least from a PvP standpoint. Because at the end of the day, its the devs who have the say of buffs and nerfs and map changes, not the CR rep. The changes have to be made more internally

Flem

Flem

Wilds Pathfinder

Join Date: Jul 2005

NA

N/Me

I'll take it!

enxa

enxa

Krytan Explorer

Join Date: Sep 2006

Novi Sad, Serbia

Rt/

Id like to see a guy hired. No special reason, other than me liking men more than women. :P

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

-must be able to manufacture vague answers to fanbase questions when devs refuse to give an answer or care, to play the impossible middle ground when there is a serious disconnect between devs and players

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

heck I spent a bunch of time working in the decline department for a major credit card so I am used to getting sweared at over the phone --in print is much easier to deal with----but I wont move to washington for that job! (and I doubt they could afford my price either!!)....though working again might be nice ~

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Quote:
Originally Posted by Captain Miken
Hire me so I can troll the boards with a signature!
Want a sig? Get a paid membership.

http://www.guildwarsguru.com/content...ram-id2146.php




Quote:
Originally Posted by enxa
Id like to see a guy hired. No special reason, other than me liking men more than women. :P
You obviously haven't met the guru mods. They'll change your mind.

enxa

enxa

Krytan Explorer

Join Date: Sep 2006

Novi Sad, Serbia

Rt/

Quote:
Originally Posted by Darcy
You obviously haven't met the guru mods. They'll change your mind.
Well, what can i say, im a really nice guy, so no, i havent met them.

MirkoTeran

MirkoTeran

Forge Runner

Join Date: Sep 2005

Slovenia

Scars Meadows [SMS]

Mo/

I would make some suggestions, but then my post would get deleted I guess. Hi Earth!

Pae

Pae

Krytan Explorer

Join Date: Jul 2005

Must be able to deal w/ some weird spammy people.

Oh, and anyone can handle the lame verbal abuse that people come up with XD. It's way too hard to have a shred of respect for people who just string together random profanity and threaten to kill your non-existent dog.

Spaced Invader

Spaced Invader

Frost Gate Guardian

Join Date: Jul 2005

I vote for Mr. A. Prilsfool.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

Probably the new one will get The Bunny or something like that.

I thought you have to move there if you want to work for them.

1 up and 2 down

1 up and 2 down

Wilds Pathfinder

Join Date: Mar 2007

Rt/

Quote:
Originally Posted by MithranArkanere
Probably the new one will get The Bunny or something like that.

I thought you have to move there if you want to work for them.
You do, who said you didn't?

JR

JR

Re:tired

Join Date: Nov 2005

W/

Quote:
Originally Posted by Darcy
Should they hire a guy, so players can be free with the verbal abuse?
Whether it is a man or a woman is entirely beside the point. It certainly shouldn't impact either positively or negatively with policy on 'verbal abuse'. A good community manager is a good community manager, regardless of gender.

Esan

Esan

Jungle Guide

Join Date: Jul 2007

Wars

A robot could do this job. A genderless, impassive, indestructible robot. Failing that, hypnotoad.

SerenitySilverstar

Wilds Pathfinder

Join Date: May 2006

"Whipping boy for game geeks"?

Shai Lee

Shai Lee

Krytan Explorer

Join Date: Aug 2006

Somewhere

The thought of GW with no Gaile seems weird, especially given since GW's third year birthday is coming up. I would hope she'd still play the game.

I also wonder if they have already chosen/hired someone to replace her and just decided to wait on presenting them to us for until after Gaile's party.

dunky_g

dunky_g

Desert Nomad

Join Date: Dec 2005

[SNOW]

what i want as CR rep:

Blonde
5ft 7
Nice legs
and generally fit

kthanxbai

Solas

Solas

Desert Nomad

Join Date: Oct 2006

Ireland

Currently LF Active HA Guild, Glad 2, Comm.3, R2

E/

Friendly
Talkative
Kind

seemed to work before
As long a new new dev has these i'll be happy.

...oh and they need alot of patiance i'd say, first time i say gaile ina district was 2 nigths ago she was swarmed by messages so yeah patiance

Aera Lure

Aera Lure

Desert Nomad

Join Date: Aug 2005

In Baltar's head

Bring Out Your Dead [BOYD], former officer [LBS]

Mo/

Are they even looking for another or do they want another right now? Did Gaile leave because she wanted to? I havent heard either way, but my first thought, I have to admit, is that they dont feel they need a CR right now, at least not until GW2 is out. Seems they would need one all the time, but who knows.

Gaile will be missed.

Sora267

Sora267

Krytan Explorer

Join Date: Dec 2006

Quote:
Originally Posted by dunky_g
what i want as CR rep:

Blonde
5ft 7
Nice legs
and generally fit

kthanxbai
It's their ingame avatar you'll be communicating with NOT THEIR NAKED BODY IN YOUR BED!!
/rolleyes

credit

credit

Banned

Join Date: Jan 2008

Team Apathy [aFk]

W/P

Andrewwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

I MP I

I MP I

Hustler

Join Date: Nov 2006

in between GW2 servers

Mo/

They should rehire Alex Weekes.

gone

Guest

Join Date: Jan 2007

Quote:
Originally Posted by Darcy
what talents do you think ArenaNet should include in their job description?
only talents needed: Able to run a romper room. so I guess a kindergarten teacher would fit the bill nicely.

Quote:
Originally Posted by Darcy
Will they get to keep the Frog or is that Gaile's property?
I doubt it's gaile's property.

Quote:
Originally Posted by Darcy
Should they split the job so it's less hours.
no. whoever takes it on, deserves some OT.

Quote:
Originally Posted by Darcy
Should they hire a guy, so players can be free with the verbal abuse?
Just LuLz.
I think Gaile herself proved that the female of the species is just as deadly as the male.

-what a tacky thread..I mean, the body isn't even cold yet.

Jecht Scye

Jecht Scye

Wilds Pathfinder

Join Date: Dec 2005

Lucky Crickets[Luck]

N/Me

I'd apply, but if by some stroke of divine favor I did get it...I'd end up chewing some jerk out at some point.

dunky_g

dunky_g

Desert Nomad

Join Date: Dec 2005

[SNOW]

Quote:
Originally Posted by Sora of the Divine
It's their ingame avatar you'll be communicating with NOT THEIR NAKED BODY IN YOUR BED!!
/rolleyes
wai not?!?!

never say never

Malice Black

Site Legend

Join Date: Oct 2005

Avarre should get it.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Quote:
Originally Posted by dunky_g
what i want as CR rep:

Blonde
5ft 7
Nice legs
and generally fit

kthanxbai
You forgot under the age of 40.

dunky_g

dunky_g

Desert Nomad

Join Date: Dec 2005

[SNOW]

Quote:
Originally Posted by Tarun
You forgot under the age of 40.
tbh i said generally fit, and i dont include people over the age of 40 as fit.. normally... lol

SerenitySilverstar

Wilds Pathfinder

Join Date: May 2006

Somebody who believes in, and can put into practise, this great advice:

The Customer Isn't Always Right

Now, if I lived nearish Seattle, I'd seriously consider it (I loved the city when I visited 5 years ago). Unfortunately, New Zealand is a wee bit of a commute

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Quote:
Originally Posted by flubber
only talents needed: Able to run a romper room. so I guess a kindergarten teacher would fit the bill nicely. .
Considering the mental/emotional age of players, I agree.



Quote:
Originally Posted by flubber
-what a tacky thread..I mean, the body isn't even cold yet.
No, not tacky. Gaile seems glad to move on to another position. They are promising her better hours and less abuse. As an ArenaNet employee, she still has to play the game.

Winterclaw

Winterclaw

Wark!!!

Join Date: May 2005

Florida

W/

Quote:
Originally Posted by I MP I
They should rehire Alex Weekes.
Wasn't he working on Fury? If so, he should be free again.

draxynnic

draxynnic

Furnace Stoker

Join Date: Nov 2005

[CRFH]

He's currently back in NCSoft, but on behalf of the CoH franchise. They snapped him back up pretty quickly when Auran went down.

lakatz

lakatz

Wilds Pathfinder

Join Date: Jun 2006

Wow! What sad news. I so enjoyed her well of patience and her writing style. I'm going to miss her.

BenjZee

BenjZee

Forge Runner

Join Date: Dec 2006

The Overacheivers [Club]

Mo/

Gaile leaving party anyone?
Gaile now you leaving, give us loads of gossip

In all seriousness, i dont think it should be a new guild wars player

JR

JR

Re:tired

Join Date: Nov 2005

W/

Quote:
Originally Posted by Winterclaw
Wasn't he working on Fury? If so, he should be free again.
He is now back at NCSoft working on CoX

Nevin

Nevin

Furnace Stoker

Join Date: Jul 2005

I think someone who can actually give a direct, concise, bull shit free answer will do.

Edit:

Quote:
Originally Posted by SmithyBen
Gaile leaving party anyone?
Gaile now you leaving, give us loads of gossip

In all seriousness, i dont think it should be a new guild wars player
Wtf?

Pleikki

Pleikki

WTB q8 15^50 Weapons!

Join Date: Nov 2006

???oo ???ugs ???lan [?????????]

i THink it should be some mature aged person that have played gw since beginning and knows allready almost everthing bout gw. and ofc is sosial

Tosha

Tosha

Frost Gate Guardian

Join Date: Jan 2008

The Order of the Kitten [PURR]

The new guy/girl should be able to make awesome cookies for the whole community.

Other than that, I dont really care >.<