Community Relations no longer needed?
Ouchie
Will there be new community relations personel or are these positions just on hold until GW2 now?
There are no listings for CR positions on the Anet website (although many other positions appear available). So if no one is being hired it stands to reason that either the position has already been filled or the ties to the community have been cut for the time being.
If this is true what does that say about GW1. It seems to be a poor time to have no communication with the recent shut down of some servers. Although there appears to be other motivations behind the shut down of these servers, to the general community the wrong message may be understood.
How would you feel about not having replacement CR Personel?
There are no listings for CR positions on the Anet website (although many other positions appear available). So if no one is being hired it stands to reason that either the position has already been filled or the ties to the community have been cut for the time being.
If this is true what does that say about GW1. It seems to be a poor time to have no communication with the recent shut down of some servers. Although there appears to be other motivations behind the shut down of these servers, to the general community the wrong message may be understood.
How would you feel about not having replacement CR Personel?
The Great Al
honestly, i'd probably rather not have one than have one who is not allowed to give out any GW2 info, as that's all I'm really interested in now.
Fril Estelin
Quote:
Originally Posted by Ouchie
or the ties to the community have been cut for the time being.
|
Quote:
It seems to be a poor time to have no communication with the recent shut down of some servers. Although there appears to be other motivations behind the shut down of these servers, to the general community the wrong message may be understood. |
Quote:
How would you feel about not having replacement CR Personel? |
JR
Quote:
Originally Posted by Ouchie
Will there be new community relations personel or are these positions just on hold until GW2 now?
There are no listings for CR positions on the Anet website (although many other positions appear available). |
Guild Wars moving forward without a community team is a fairly ridiculous notion.
Quote:
Originally Posted by Free Runner
Yes there is.
Her being active or not is a different question. She has been credited on all 4 games. |
EternalTempest
I think they probably will but not until GW2 beta or GW launch.
Since Gw is pretty much done with no new campaigns, or expansions...
There nothing really big changing in the current guildwars.
Since Gw is pretty much done with no new campaigns, or expansions...
There nothing really big changing in the current guildwars.
Free Runner
There is a third person in the CR team who served as the CR assistant. She could take over.
Aera Lure
Quote:
Originally Posted by EternalTempest
I think they probably will but not until GW2 beta or GW launch.
Since Gw is pretty much done with no new campaigns, or expansions... There nothing really big changing in the current guildwars. |
Numa Pompilius
NCSoft profitability is worryingly low, and although Guild Wars is still reasonably profitable, I'm guessing they're cutting whatever is not absolutely vital.
Having a customer relations department this late in the games life is probably not considered vital.
I assume that the Guildwars website and wiki will continue to supply needed information, so the impact to the gamers need not be very noticeable.
Having a customer relations department this late in the games life is probably not considered vital.
I assume that the Guildwars website and wiki will continue to supply needed information, so the impact to the gamers need not be very noticeable.
JR
Quote:
Originally Posted by Free Runner
There is a third person in the CR team who served as the CR assistant. She could take over.
|
Fril Estelin
Quote:
Originally Posted by Numa Pompilius
I assume that the Guildwars website and wiki will continue to supply needed information, so the impact to the gamers need not be very noticeable.
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Ouchie
Quote:
Originally Posted by Numa Pompilius
NCSoft profitability is worryingly low, and although Guild Wars is still reasonably profitable, I'm guessing they're cutting whatever is not absolutely vital.
Having a customer relations department this late in the games life is probably not considered vital. I assume that the Guildwars website and wiki will continue to supply needed information, so the impact to the gamers need not be very noticeable. |
Sending a good message to consumers for the next year will keep word of mouth buying of GW1 and an income until GW2
Eviance
My mind wonders if this is because of GW2.... I mean yeah the servers and maintanence will be staying up, but I would assume there will be more CR needed for GW2 than GW... At least this is kinda my hope.
At the same time, for a wanna be CR I kinda hope they don't, cause the community can be tough on the nerves. But then I always (most of the time) loved our friendly neighborhood CRs.
I guess we wait and see, eh?
As Fril said it kinda added something to the whole mix, knowing that we had people who cared relaying our fears, wants, and desires.
At the same time, for a wanna be CR I kinda hope they don't, cause the community can be tough on the nerves. But then I always (most of the time) loved our friendly neighborhood CRs.
I guess we wait and see, eh?
As Fril said it kinda added something to the whole mix, knowing that we had people who cared relaying our fears, wants, and desires.
Lady of the Keep
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Originally Posted by JR
No there isn't.
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Quote:
Natasha Hoover, Community Relations Assistant, assists with fan correspondence, contests and prize fulfillment, and with the Guild Wars Alpha Test program. |
Free Runner
Quote:
Originally Posted by JR
No there isn't.
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Her being active or not is a different question. She has been credited on all 4 games.
Shanaeri Rynale
JR.
You've stated certain things as if you have some inside information as to who/if the new CR will be. Is that the case?
Not a get at, just curious..
You've stated certain things as if you have some inside information as to who/if the new CR will be. Is that the case?
Not a get at, just curious..
JR
Quote:
Originally Posted by Shanaeri Rynale
JR.
You've stated certain things as if you have some inside information as to who/if the new CR will be. Is that the case? Not a get at, just curious.. |
Ouchie
hummm maybe....
JR is the new CR
JR is the new CR
Antheus
Community relations = forums
Customer service = billing, support
One of these is optional. Can you guess which?
Customer service = billing, support
One of these is optional. Can you guess which?
Rocky Raccoon
People can assume all they want, but we will see in the near future what happens.
Toutatis
The way I see things, ANet has always taken an interest in the GW community. It wouldn't make sense for them to drop the CR position just because Gaile is moving to a new role in the company where she can more fully use her talents; my guess is that ANet already has someone lined up for the role and will probably be making a public announcement on who it will be in the near future.
Change can be good. This gives both ANet and the community the chance to move in a new direction, and the new CR will need some time to adjust to us just as we will need some time to adjust to him/her (whoever it will be). It'll be up to all of us to make the transition as smooth as it can be.
Change can be good. This gives both ANet and the community the chance to move in a new direction, and the new CR will need some time to adjust to us just as we will need some time to adjust to him/her (whoever it will be). It'll be up to all of us to make the transition as smooth as it can be.
Shanaeri Rynale
Quote:
Originally Posted by JR
It's mostly just common sense, and having closely followed Anets development as a company.
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Just my list off the top of my head.
Increased use of Wiki
Various posts in forums, stating that Anet may cut back on CR use(usually in response to flame posts)
Nothing new for GW1 means less to talk about
More focus on support issues
GW2 hype and ramp up.
I would delay the appointment of a CR until it became obvious I needed it.
zamial
After the the successful pre-GW2 beta test is done (cause that is how I feel about GW1), There Really is no need to Have PR for a life supported game.
Do not get me wrong I love GW1 but facts are facts. It has begun its slow,swirling decent down the toilet.
The other thing I'd like to add is Gw1 has embraced the casual gamer to the point of absurdity. The tears and wails of the noobs of, "NOT FAIR, NOT FAIR" has drawn the attention of anet and they catered to them to point of the following:
-There is no way of telling a E-bay noob from a 2 year gamer.
-"I want to look different or customized" umm we all look the same now.
- even titles for the long term players have become ho-hum.
- there are no truly unique weapon skins
- the only limited items are minipets, with the exception of items that no longer drop, from a day long ago.
(no offense meant to the minipet enthusiasts)
- The addition of hardmode (which was TRULY AWESOME) followed by the edition of consumable items to make HM easy( )
The last thing they need to do now is make "god walking amongst mere mortals" into "a god amongst gods" because that is a accurate accounting.
Please do not tell me to play a dif game, as stated above I do love THIS game. I can only wait and hope that GW2 is truly as awesome as it is said to be. The day when the wiki is of no help and we are all noobs again.
Good luck to Gail in her endeavorers, and if another will fill that spot best of luck to you as well.
When everyone is special, no one is....
Do not get me wrong I love GW1 but facts are facts. It has begun its slow,swirling decent down the toilet.
The other thing I'd like to add is Gw1 has embraced the casual gamer to the point of absurdity. The tears and wails of the noobs of, "NOT FAIR, NOT FAIR" has drawn the attention of anet and they catered to them to point of the following:
-There is no way of telling a E-bay noob from a 2 year gamer.
-"I want to look different or customized" umm we all look the same now.
- even titles for the long term players have become ho-hum.
- there are no truly unique weapon skins
- the only limited items are minipets, with the exception of items that no longer drop, from a day long ago.
(no offense meant to the minipet enthusiasts)
- The addition of hardmode (which was TRULY AWESOME) followed by the edition of consumable items to make HM easy( )
The last thing they need to do now is make "god walking amongst mere mortals" into "a god amongst gods" because that is a accurate accounting.
Please do not tell me to play a dif game, as stated above I do love THIS game. I can only wait and hope that GW2 is truly as awesome as it is said to be. The day when the wiki is of no help and we are all noobs again.
Good luck to Gail in her endeavorers, and if another will fill that spot best of luck to you as well.
When everyone is special, no one is....
ShadowsRequiem
Quote:
Originally Posted by Ouchie
hummm maybe....
JR is the new CR |
JR FOR PRESIDENTE!
JR
Quote:
Originally Posted by Antheus
Community relations = forums
Customer service = billing, support One of these is optional. Can you guess which? |
Quote:
Originally Posted by Shanaeri Rynale
I would hope there is a new one. But on the other hand the signs are there that one that does exactly the same thing as Gaile does may be no longer needed.
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Shanaeri Rynale
Has Gaile been replaced? People are assuming she has, i've not seen anything official. I am known to be dozy sometimes though, so I may have missed something.
Ouchie
Quote:
Originally Posted by Shanaeri Rynale
Has Gaile been replaced? People are assuming she has, i've not seen anything official. I am known to be dozy sometimes though, so I may have missed something.
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Has she been replaced - or will she be replaced and if so by who
I see little reason to hold back an announcement of a replacement unless they are waiting to do it in style this weekend sometime
Cab Tastic
Quote:
Originally Posted by The Great Al
honestly, i'd probably rather not have one than have one who is not allowed to give out any GW2 info, as that's all I'm really interested in now.
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JR
Quote:
Originally Posted by Ouchie
Has she been replaced - or will she be replaced and if so by who
I see little reason to hold back an announcement of a replacement unless they are waiting to do it in style this weekend sometime |
- The candidate may have been through the interview process and officially been offered the position, but still serving out a notice period with their previous employee or not yet been able to relocate.
- To give the community something of a grace period between losing one CM and gaining another. Throwing a new face right into the mix might cause a negative reaction. People don't like change.
- Once a CM is announced people will expect them to be out there on the front line. In reality they need time to ground themselves and get used to methodology of the company before actually interacting with the community.
Numa Pompilius
Quote:
Originally Posted by Fril Estelin
I believe that CRs like Gaile and Andrew gave the community a particular "shape" and ambiance, something of friendliness and courtesy
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...I've played for three years, and have seen her in-game exactly once, saying "bye, got to go".
Everything else I've seen by her have been posts and logs at GWonline and GWguru, nearly all of which have been completely void of information. For actual information I have always had to turn to guildwarsguru.com and the wiki.
Now, I'm sure she did a lot of stuff behind the scenes, and I'm convinced she's a very nice person, but provided the website and wiki keeps posting information, losing the in-game chats and and her GWGuru posts really wont affect the game or the community at all.
drekmonger
The two big things would be continuing maintenance on the fansite program and coordinating the alpha/beta testers for GW2. Since GW2 will have an alpha and a beta, there will be a coordinator of some sort.
Qual
Andrew is gone, Gaile is gone. My guess is that A-net is cutting down. They might be low at $$$
Kusandaa
Quote:
Originally Posted by Numa Pompilius
Now, I'm sure she did a lot of stuff behind the scenes, and I'm convinced she's a very nice person, but provided the website and wiki keeps posting information, losing the in-game chats and and her GWGuru posts really wont affect the game or the community at all.
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So I'm not ready to say it won't affect the community at all.
JR
Quote:
Originally Posted by Qual
Andrew is gone, Gailie is gone. My guess is that A-net is cutting down. They might be low at $$$
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DarkNecrid
It's totally JR just hasn't finished his time with Fury.........;-)
*enjoys spreading rumors*
*enjoys spreading rumors*
JR
Quote:
Originally Posted by DarkNecrid
It's totally JR just hasn't finished his time with Fury.........;-)
*enjoys spreading rumors* |
DarkNecrid
Quote:
Originally Posted by JR
I resigned from Auran in December, and sadly no, it's not me.
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I would totally say it's Alex Weekes but unfortunately I know he went somewhere else after Auran.
I got nothing.
:|
Ouchie
Quote:
Originally Posted by JR
I resigned from Auran in December, and sadly no, it's not me.
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however....
you could just be covering up until the official announcement
*****rumors start flying******* and nobody comes to post official information
IlikeGW
It's hard to say. From a player perspective it's easy to imagine them not getting a new CR for awhile since there's only going to be endless complaints about GW1 ending and these crappy non-content years, while we have to wait to buy yet another new game. I wouldn't want to be the CR talking to the community then.
It could simply be something different though, maybe they don't have time to hire one right away...
It could simply be something different though, maybe they don't have time to hire one right away...
Painbringer
Is it needed ?
Yes!!!!!!!!!!!!! and more than ever. We are going into the stagnet phase of GW. We are waiting for GW2. For thouse of you who think they are not releaseing enough info on GW2 it will come in time. The new person who takes over has big shoes to fill and I am sure alot to overcome. The PR people do not make the calls on what is released managment does and always will. So when they get there script on what they can say and what they can not we will hear
Yes!!!!!!!!!!!!! and more than ever. We are going into the stagnet phase of GW. We are waiting for GW2. For thouse of you who think they are not releaseing enough info on GW2 it will come in time. The new person who takes over has big shoes to fill and I am sure alot to overcome. The PR people do not make the calls on what is released managment does and always will. So when they get there script on what they can say and what they can not we will hear
sindex
Actually, I can see the job permanently vacant, which would not scare me. In some cases, I rather have the developers talk directly to the community or how "Valve" deals with community, relations (contact the developers via email). The whole middle man thing gets on my nerves because some of these people jobs are tied into PR or CR relations. This means more cryptic wish-washy information that can always be discredited at a latter time. No offence to Gaile or Andrew I think they do an outstanding job.