Guild Wars Guru

Account Banned Theory...

2 pages • Page 1
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greengoblin
Ascalonian Squire
• #1
Im just gonna write down here a theory for people getting banned. One way I think that guild wars is banning people is because they didnt follow the user agreement, but how whould anet know who to ban? All they have a list of ip address and what was traded or the amount. No hard evidence of trading real money for in game gold (using that as an example because mostly everyone falls into that category) or they can have evidence if you blabberd in chats saying you bought gold, lol. So why do they ban people? Because they want to make money. Yes, I think it does hurt the economy of guild wars when you have real botters, but they shouldnt just ban anybody even if they did purchase the gold from them, they should have real hard evidence presented to the actual customers that purchased their game. without us Guild wars wouldnt be nothing. We all payed our money for the game like $150 worth and then to just getting banned would be devastating and put a whole in your pocket. But thats how anet is gonna make money they know people will buy another set. What I think is that Guild wars should have an investigative team that presents a hard evidence why people get banned, from people who are innocent and didnt know they couldnt buy gold for real money. If I got banned an didnt get no good reason or hard evidence from them I would never play guild wars or any other anet games and would not support them ever again. They could just be banning people for the heck of it too. Just give me your thoughts. If they can just ban someone for no reason and just say they have recorded the actions on a log file, how can they prove it and the real cash exchange. There really is no way of proving just by their word. If you got banned just email the support page of anet a millions of times. No way of them proving you did anything worng unless is was in a chat.
I pwnd U
I pwnd U
God of Spammers
• #2
Quote:
Originally Posted by greengoblin
Im just gonna write down here a theory for people getting banned. One way I think that guild wars is banning people is because they didnt follow the user agreement, but how whould anet know who to ban? All they have a list of ip address and what was traded or the amount. No hard evidence of trading real money for in game gold (using that as an example because mostly everyone falls into that category) or they can have evidence if you blabberd in chats saying you bought gold, lol.

So why do they ban people? Because they want to make money.

Yes, I think it does hurt the economy of guild wars when you have real botters, but they shouldnt just ban anybody even if they did purchase the gold from them, they should have real hard evidence presented to the actual customers that purchased their game. without us Guild wars wouldnt be nothing. We all payed our money for the game like $150 worth and then to just getting banned would be devastating and put a whole in your pocket. But thats how anet is gonna make money they know people will buy another set.

What I think is that Guild wars should have an investigative team that presents a hard evidence why people get banned, from people who are innocent and didnt know they couldnt buy gold for real money. If I got banned an didnt get no good reason or hard evidence from them I would never play guild wars or any other anet games and would not support them ever again. They could just be banning people for the heck of it too.

Just give me your thoughts. If they can just ban someone for no reason and just say they have recorded the actions on a log file, how can they prove it and the real cash exchange. There really is no way of proving just by their word. If you got banned just email the support page of anet a millions of times. No way of them proving you did anything worng unless is was in a chat.

Ahhhhh text wall is bad. Learn to use paragraphs!

ANet does not ban people for no reason. If they have banned them and not given a reason the offender can contact ANet Support and they will usually respond after some prompting with the reason. If the reason is false or not believed to be true then the offender can appeal the ban to support. Many times people have gotten unbanned because ANet is staffed by humans and someone made a mistake. It happens. Just contact support and talk to them about it.
Taisayacho
Taisayacho
Wilds Pathfinder
• #3
/notsigned
this is somewhat rediculous, sorry, but it's not a conspiracy. sure, they do make mistakes, but they aren't out to get anyone. if they really banned people that much and unfairly, news would spread, people wouldn't buy the game, thus no making money.
oldsmar ftw
oldsmar ftw
Pre-Searing Cadet
• #4
anet will only ban your account if they do have evidence.They don't randomly ban pople.Anet doesnt care if you dont buy their games after you get banned because they dont want that type of person playing anyways.
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greengoblin
Ascalonian Squire
• #5
I think any business does care if we buy their games. After all its a business. I havnt got banned yet. I was just posting this to get feedback and see opinions of others.
oldsmar ftw
oldsmar ftw
Pre-Searing Cadet
• #6
They care if you buy it ,but if someone that buys it is making the game less enjoyable for others they would care more about that.
wilderness
wilderness
tinyurl.com/6hqar7a
• #7
Quote:
Originally Posted by oldsmar ftw
anet will only ban your account if they do have evidence..
My account was banned for using a 'Third Party Program'.

After almost two months of automated responses, I received this reply:

"A game moderator did witness automated behaviour in game while observing your character, this indicated the use of an automated third-party program, which is why we closed the account. In this case, as you are a one-time offender, we will remove the ban."

Now, I know I've never used any kind of bot or TPP so I know for a fact whatever 'evidence' they thought they had was misinterpreted. When I asked for details of the so called 'evidence' (so I could avoid doing whatever I was doing in game to make it seem like I was automated), they ignored the request entirely.

I don't really mind, it must be an awful job policing a game like this, but please don't assume that Anet are completely flawless at it. If they made a mistake with me there's a good chance that with a substantial percentage of these bans are founded on similar misinterpretations.
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greengoblin
Ascalonian Squire
• #8
misinterpretation = human = mistakes 99% of the time. Having account banned.

I mean its anets game they created it. They should have a program written to ban someone if a script got changed or added like the botters do. Not just "assuming".
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AshenX
Frost Gate Guardian
• #9
GW is A-Net's house. You go into their house to have fun with other guests. If A-Net witnesses you breaking their established and POSTED rules for behavior in their house (rules created so that all of their guests can enjoy the visit) then they have every right to ask you to leave (either temporarily or permanently). The fact that they charge admission to their house does not change this basic fact of property ownership.
wilderness
wilderness
tinyurl.com/6hqar7a
• #10
Quote:
Originally Posted by AshenX
GW is A-Net's house. You go into their house to have fun with other guests. If A-Net witnesses you breaking their established and POSTED rules for behavior in their house (rules created so that all of their guests can enjoy the visit) then they have every right to ask you to leave (either temporarily or permanently). The fact that they charge admission to their house does not change this basic fact of property ownership.
IN regards to the Op, I agree entirely. You sign the contract at install and ignorance is no excuse.

The issue being that the ban sweeps are too broad; it's like dolphins caught in tuna nets. It's the only way to be close to effective?
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greengoblin
Ascalonian Squire
• #11
But its a hefty price to pay knowing they can just ban you.
wilderness
wilderness
tinyurl.com/6hqar7a
• #12
Quote:
Originally Posted by greengoblin
But its a hefty price to pay knowing they can just ban you.
I wouldn't phrase it like that, it's more an annoyance. Innocent bystanders caught in the crossfire are (eventually) administered cpr.
Siirius Black
Siirius Black
Krytan Explorer
• #13
I guess the best solution would be for anet to develop tools for monitoring in game activities. That is like a replay of gvg's. That way, if you made something that seemed odd or breaking the rules, all they have to do is to recreate the activity and see what actually happened.

This might be hard because of the amount of storage space probably needed to store that infomration.

But I'm hoping they develop better tools for this task. I dont want to be banned just because I was transfering stuff from one of my accounts to the other. Since I have an account that I use as a mule.
makosi
makosi
Grotto Attendant
• #14
Quote:
Originally Posted by AshenX
GW is A-Net's house. You go into their house to have fun with other guests. If A-Net witnesses you breaking their established and POSTED rules for behavior in their house (rules created so that all of their guests can enjoy the visit) then they have every right to ask you to leave (either temporarily or permanently). The fact that they charge admission to their house does not change this basic fact of property ownership.
The admission fee means a lot more than you think. If it was a free game then ANet could do whatever they please, whenever they please.

Players pay for accounts though. If they terminate accounts without valid justification then the players may be entitled to reimbursement should they take it to court in the UK. The EULA's exclusion clauses are not all valid as far as UK law is concerned.

Take two cloakrooms, for example - one cloakroom has a £1 fee and the other is free. If both cloakrooms had an exclusion clause notice, (i.e. "We take no responsibility for any loss or damage caused to your goods.") the £1 cloakroom have assumed a duty of care by aking your money and the exclusion clause is not valid. The free cloakroom's notice is valid.

Long story short, they can't permanently terminate your account if they have no valid reasons for doing so - which occassionally happens. Those who have not breached the rules of conduct and have recieved a permanent ban are entitled to have their service restored or financial reimbursement.
Mini Masher
Mini Masher
Ascalonian Squire
• #15
Anet is not out to make us purchase more games. I'm saying they wouldn't appreciate it if we did but...

My experience with this matter is as follows:

My mother (yes mother, she's 66) plays guild wars and my son (who also plays) downloaded some keylogging software to her PC. Her accounts were hacked, all her stuff stolen and characters stripped, then her account was banned (presumably b/c whoever hacked it used it for some nerfarious purpose).

She contacted arena net and explained that she had been hacked. They asked a series of questions to confirm her identity and gave her her accounts back. Given that all four of her accounts (all with prophecies, factions, nightfall, and eotn), were unbanned and returned to her control with relative ease, I find your conspiracy theory lacking any foundation.

That's my two cents anyway.
C
Commander Ryker
Site Contributor
• #16
Conspiracy theories go in Riverside, so I moved it.

Quote:
Originally Posted by makosi
Long story short, they can't permanently terminate your account if they have no valid reasons for doing so - which occassionally happens. Those who have not breached the rules of conduct and have recieved a permanent ban are entitled to have their service restored or financial reimbursement.
Yes they can.
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Fried Tech
Krytan Explorer
• #17
ROFL. Who would go spend another 150 bucks on a game that they were wrongly banned from. If that happened to me, and I was never given my account back, I would shout from the mountain tops that ANet = bad voodoo.

This would cause them to lose business, not gain business
Deathly_Overlord
Deathly_Overlord
Frost Gate Guardian
• #18
Anet is not an evil organisation out to steal those hard earned £ from your pocket.

End of.

And btw,

I'loled.
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greengoblin
Ascalonian Squire
• #19
Quote:
Originally Posted by makosi
The admission fee means a lot more than you think. If it was a free game then ANet could do whatever they please, whenever they please.

Players pay for accounts though. If they terminate accounts without valid justification then the players may be entitled to reimbursement should they take it to court in the UK. The EULA's exclusion clauses are not all valid as far as UK law is concerned.

Take two cloakrooms, for example - one cloakroom has a £1 fee and the other is free. If both cloakrooms had an exclusion clause notice, (i.e. "We take no responsibility for any loss or damage caused to your goods.") the £1 cloakroom have assumed a duty of care by aking your money and the exclusion clause is not valid. The free cloakroom's notice is valid.

Long story short, they can't permanently terminate your account if they have no valid reasons for doing so - which occassionally happens. Those who have not breached the rules of conduct and have recieved a permanent ban are entitled to have their service restored or financial reimbursement.
I agree also with your statement. We should be entitled to reimbursement if our account been banned for no reason since we have to pay for the game.
g
greengoblin
Ascalonian Squire
• #20
Quote:
Originally Posted by Mini Masher
Anet is not out to make us purchase more games. I'm saying they wouldn't appreciate it if we did but...

My experience with this matter is as follows:

My mother (yes mother, she's 66) plays guild wars and my son (who also plays) downloaded some keylogging software to her PC. Her accounts were hacked, all her stuff stolen and characters stripped, then her account was banned (presumably b/c whoever hacked it used it for some nerfarious purpose).

She contacted arena net and explained that she had been hacked. They asked a series of questions to confirm her identity and gave her her accounts back. Given that all four of her accounts (all with prophecies, factions, nightfall, and eotn), were unbanned and returned to her control with relative ease, I find your conspiracy theory lacking any foundation.

That's my two cents anyway.
We are not talking about hacked accounts. And the theory is about possibilities of being banned for no reason. No conspiracy.