WTF! My account is blocked!

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

03 May 2008 at 01:48 - 1
Okay so I was on Guild Wars last night and go to log in tonight, and BOOM. I get this error message:



WTF! I haven't evne done anything! I was on it last night and everything was fine! I haven't been cussing in the game, I haven't used mods, nothing! Why is this happening?!

And I have access to several accounts and only this one is doing it. And it just has to be my main, the one that I've dedicated thousands of hours to and countless amounts of money both in-game and in real life. That one has Urgoz's Longbow, all the titles, the elite armors...

Has this ever happened to anyone before? And it doesn't say how long it will last. I contacted PlayNC support ant it says to hear back in one business day or so. But that's not until Monday! Why did this have to happen now?!

SOMEONE PLEASE HELP ME!!!

Covah

Forge Runner

Join Date: Aug 2006

Ontario, Canada

Catching Jellyfish With [소N트T ]

Me/Rt

03 May 2008 at 01:50 - 2
It has been blocked, not banned. They may be looking at stuff on your account.

Peachie

Peachie

Closed

Join Date: Nov 2005

England

The Peachatorium [hugs]

Mo/Me

03 May 2008 at 01:52 - 3
Contact Anet.

Nobody here can help you.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

03 May 2008 at 01:54 - 4
I did, I was asking if anyone has had this happen before. And the last thing I need is smart aleck remarks, I've put hundreds of dollars and time into that account and it has been blocked for absolutely no reason for the first time since I started playing. I more than deserve to know what the hell's going on.

HawkofStorms

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

03 May 2008 at 01:55 - 5
Quote:
Originally Posted by Tender Wolf
Okay so I was on Guild Wars last night and go to log in tonight, and BOOM. I get this error message:



WTF! I haven't evne done anything! I was on it last night and everything was fine! I haven't been cussing in the game, I haven't used mods, nothing! Why is this happening?!

And I have access to several accounts and only this one is doing it. And it just has to be my main, the one that I've dedicated thousands of hours to and countless amounts of money both in-game and in real life. That one has Urgoz's Longbow, all the titles, the elite armors...

Has this ever happened to anyone before? And it doesn't say how long it will last. I contacted PlayNC support ant it says to hear back in one business day or so. But that's not until Monday! Why did this have to happen now?!

SOMEONE PLEASE HELP ME!!!
Problem found.

jiggles

Desert Nomad

Join Date: Sep 2007

N/

03 May 2008 at 01:58 - 6
Quote:
Originally Posted by HawkofStorms
Problem found.
did you not think she might of meant offical ncsoft stuff, LIKE more char slots CE editions of the games etc? or did you just think SHE BOUGHT GOLD and that was it? (sorry if the 'she' is actually a 'he')

Yuhe Ji

Yuhe Ji

Lion's Arch Merchant

Join Date: Jan 2008

Los Angeles

E/

03 May 2008 at 01:58 - 7
Quote:
Originally Posted by HawkofStorms
Problem found.
I think (hope) that the money has been spending the money in the in-game store, and not buying gold.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

03 May 2008 at 01:58 - 8
Excuse me, but I DID NOT purchase in-game gold with real money. By countless amounts of money I mean buying all the campaigns, bonus pack, game of the year items, mini pets, elite armor, Urgoz's Longbow, and much more.

Lawrence Chang

Wilds Pathfinder

Join Date: Apr 2007

United States

[SOHE]

W/

03 May 2008 at 02:05 - 9
ahhh Tender.... I hope you get this worked out with Anet. Guild has been pretty inactive the past few days.

Adja1005

Frost Gate Guardian

Join Date: Mar 2008

Scotland

R/

03 May 2008 at 02:07 - 10
Looks like you're account is under review by Anet for something, have you made any large trades in GW recently? I've heard that with the new 3rd year mini pets being sold for 100k + 30-80 ectos (yeah you read that correctly) a few accounts have been blocked until an investigation into their actions has taken place.

Also chances are if you're accounts been blocked you did something wrong, half the time Anet let people get away with stuff. And those few who have their accounts blocked, banned or suspended are usually guilty. So if you have bought gold for real cash, might aswell own up to it.

Shaz

Shaz

Krytan Explorer

Join Date: Aug 2005

Scars Meadows [SMS]

03 May 2008 at 02:09 - 11
Just happen to me too, yesterday actually. I submitted a support tickets, they asked for some infomation on my account so far, but don't know what's wrong as of now. Still waiting for a respond. Just be patience, if you haven't done anything wrong, I'm sure it'll be alright.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

03 May 2008 at 02:12 - 12
No I didn't do any big trades, I DID NOT PURCHASE GOLD WITH REAL MONEY, and I didn't buy any of the new minis. If they don't give this back I may be forced to take legal action.

gremlin

Furnace Stoker

Join Date: Oct 2006

GWAR

Me/Mo

03 May 2008 at 02:15 - 13
I would have thought any civilised company would send a covering email when these things happen, it should really be an automated procedure.

Sadly I assume this has more to do with not wording such an email to leave the company open for action.

But still you would think a message saying your account has been blocked we apologise this could indicate computer error a report against your account which is being investigated etc etc.

That said we hope its sorted soon but cannot do anything to help

edited No reason to laugh at the idea of legal action you would be surprised at what some countries governments consider actionable in Law of course such is unlikely to ever happen in this case unless someone is picked on who has serious money or legal clout.

Inde

Site Contributor

Join Date: Dec 2004

03 May 2008 at 02:16 - 14
Tender wolf, you are not going to DIE if you don't have account access for 24 hours. I'm sure you may have seen that a lot of members accounts were recenty, truly hacked into and items stolen. Has it occurred to you that maybe, just throwing out a scenario here, the hacker maybe logged onto your account? That maybe NCSoft is trying to protect you? That any number of other situations may have arisen where they are just trying to look into something?

Don't overreact. Give them some time, send off a support ticket and calm down.

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

03 May 2008 at 02:17 - 15
Quote:
Originally Posted by Tender Wolf
No I didn't do any big trades, I DID NOT PURCHASE GOLD WITH REAL MONEY, and I didn't buy any of the new minis. If they don't give this back I may be forced to take legal action.
Its a video game what the hell tell me your are not serious.

Adja1005

Frost Gate Guardian

Join Date: Mar 2008

Scotland

R/

03 May 2008 at 02:20 - 16
Quote:
Originally Posted by Tender Wolf
No I didn't do any big trades, I DID NOT PURCHASE GOLD WITH REAL MONEY, and I didn't buy any of the new minis. If they don't give this back I may be forced to take legal action.
Overreacting much?

katherinetheblood

katherinetheblood

Academy Page

Join Date: Aug 2007

Highland Tsunami [HT]

N/Mo

03 May 2008 at 02:25 - 17
I am in the same situation right now, Anet is looking into it. I dont care if you people (aka people who dont know me) think I did something wrong because I know I am innocent. I do not need you to believe me, but if you do, I am glad. The evidence will prove itself, and in the meantime, my boyfriend is acting as a go between me and my alliance. Do not judge others my friends, for some day, you may be in the same state.

Edit: btw, I have not been offline for just a day, its been far over 30 hours and counting.

Savio

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

03 May 2008 at 02:27 - 18
Quote:
Originally Posted by Peachie
Contact Anet.

Nobody here can help you.
This. Closed.