Am I the only one unable to connect?

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

My internet connection is perfectly fine, but Guild Wars isn't getting past connecting to ArenaNet. I was just playing not 10 minutes ago, I exited Guild Wars for a quick second, and now it won't get past the initial little grey loading screen.

Elia

Elia

Academy Page

Join Date: Jul 2006

France

No problems here.

123456789

Roman

Lion's Arch Merchant

Join Date: Jun 2006

The Illuminati

Mo/

It's working fine for me. o.o

Kusandaa

Kusandaa

Forge Runner

Join Date: Jul 2006

N/Mo

Had to reboot computer around 3 minutes back, reconnected to GW without a problem.

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

I tried rebooting, it's still not working, should I take this to the technical support board?

MSecorsky

MSecorsky

Furnace Stoker

Join Date: Jun 2005

So Cal

The Sinister Vanguard

Me/

Someone's going to say it, might as well be me...

[skill]"You're all alone!"[/skill]

Vitues

Vitues

Wilds Pathfinder

Join Date: Sep 2006

Sydney, Australia

Mo/W

No problems here. Perfect

Rift

Rift

Frost Gate Guardian

Join Date: Jul 2007

Canada

Virtual Love [kiSu]

If you're running Firewall software, make sure you allow the GW.exe internet access.

I accidently hit disallow traffic once and it caused the grey screen to never connect and yell at me in flashy red error messages :3

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

Can I get this topic moved to the Technician's Corner, or do I have to go make a new topic?

Also, my Firewall currently says Guild Wars is being allowed full access, and I know for a fact I haven't changed anything.

MSecorsky

MSecorsky

Furnace Stoker

Join Date: Jun 2005

So Cal

The Sinister Vanguard

Me/

Does your FW have a log of connections it blocked? Maybe check that and see if something's up. I also wonder if you could ping the ANet server...

Finn Ferral

Finn Ferral

Ascalonian Squire

Join Date: Jan 2007

New Zealand

The Right Tub [BATH]

R/

try "gw.exe" -diag

that should test your connection to the GW servers.

Or, failing that, maybe Start -> Run -> netsh winsock reset

One of these two usually fix any net routing issues I tend to have.

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

GW hasn't been blocked, and neither of those two options seems to have fixed my problem. Now comes the part where I get irritable, because this has never happened before and there doesn't seem to be an apparent cause.

MSecorsky

MSecorsky

Furnace Stoker

Join Date: Jun 2005

So Cal

The Sinister Vanguard

Me/

Beyond maybe refreshing your IP address or a full shutdown/restart (including powering down your modem, assuming external), I'm at a loss.

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

I've already tried powering down my modem. I'm gonna contact ANet support momentarily if nothing else helps. Beyond that, if that doesn't work, re-installing will be the next step. Normally Re-installing wouldn't be bad if it weren't for the fact that you have to download so many files.

MrSlayer

MrSlayer

Jungle Guide

Join Date: Apr 2006

United Kingdom

Quit Whining And [PLAY]

Mo/

Quote:
Originally Posted by Darmikau
I've already tried powering down my modem. I'm gonna contact ANet support momentarily if nothing else helps. Beyond that, if that doesn't work, re-installing will be the next step. Normally Re-installing wouldn't be bad if it weren't for the fact that you have to download so many files.
Check your ISP site. I know Virgin Media had an issue like this a while back; they lost a server in Germany and didn't believe the calls they recieved at first, as a result of which I lost access to GW, WoW, several websites and a few chat programs for about 12 hours.

Thank you for your fail customer support VM -,- Ily...so much

Leighwyn

Leighwyn

Krytan Explorer

Join Date: Jul 2005

Seattle

Limbo

Mo/E

i doubt this is your own cause, but who knows! I had the same problem this weekend, constant err58, err07 when selecting a character, and the occasional case where everything worked fine. Turns out it's because I'd just installed NOD32 and it had by default enabled an internet monitor that was mucking things up. It took me a while to diagnose because I didn't think antivirus would be doing such a thing, but I eventually found it.

Alexandra-Sweet

Alexandra-Sweet

Wilds Pathfinder

Join Date: Dec 2006

That one place with the trees, mountains and snow

Ember Power Mercenaries [EMP]

Me/

I had something like this too once, I reinstalled Guild Wars and it worked again. Even though I find it odd that reinstalling Guild Wars has something to do with the connection to the server.

I hope you still have the discs if you're going to reinstall Guild Wars.

jaymat

Desert Nomad

Join Date: Sep 2005

Lack of Talent [Luck]

this happened to me a few days ago. rebooted twice, checked firewalls but did nothing. went to watch tv for half hour and it let me log in again. has happened to me b4 that as well. just leave ur computer alone and hope it fixes itself

Darmikau

Darmikau

Frost Gate Guardian

Join Date: Oct 2006

Pun Goes [Here]

P/W

Re-installing, and it connected to Anet fine. Weird stuff. Thanks to those who helped <3

pamelf

pamelf

Forge Runner

Join Date: Aug 2006

Australia

Lost Templars [LoTe]

Me/Mo

Some anti-virus programs block it. While yours is fixed i'll just put a general notice out to the people who read the thread the ESET NOD32 won't let you log in until it is disabled.

That's one that I definitely know of, so it's always best to check your virus programs as a first port of call.

ManMadeGod

ManMadeGod

Frost Gate Guardian

Join Date: Dec 2005

Quote:
Originally Posted by Darmikau
Re-installing, and it connected to Anet fine. Weird stuff. Thanks to those who helped <3
This is because your gw.dat is (partial) corrupted.
When this happen, you can launch GW but you cannot receive login news, and cannot log in at all.

Just use your previous GW.dat file and it will be fine.
And you don't have to download everything again.
That's why I backup GW.dat.

Just.nl

Just.nl

Krytan Explorer

Join Date: Nov 2007

The Netherlands, Noord-Brabant

Mu-Tants [MU]

Me/

i dont got any problems with it but maybe your to far away from the server or your internet connection is good but they are doing something withit like scanning.. they scan your internet connection aswel so evryone got good connection and can't get a virus by using internet.. only with download you got more chance to get a virus.