Blocked from game without reason or duration.

kstormkrow

kstormkrow

Academy Page

Join Date: Jun 2007

Guards of the Gate

D/R

I tried to log into GW yesterday, to find out that I had been blocked from the game. I have played GW for more than a year, and have invested hours of time into the game. I am a respectful player, and have followed all the rules Anet has implemented. I've never bought gold online, or engaged in and rule breaking activity.I would not be nearly as frustrated if it isn't for the fact that the message that tells me my account is blocked gives no reason why and how long it will be blocked for. I've contacted support, like the message told me to, and so far I've been asked a few questions like my account name, character name, and access keys. I answered, and support told me they would get back to me soon. Its been a whole day, and no response. Anyone know what I should do?

The message I'm getting:

Sarevok Thordin

Sarevok Thordin

Desert Nomad

Join Date: Apr 2006

Scotland

W/N

Maybe that hacker returned and they are protecting you :P

miskav

miskav

Jungle Guide

Join Date: Jun 2005

None

Mo/

This may sound dumb, but; Wait.
This might be because of the hacker wave (Maybe some-one got onto your account and violated a rule, or whatever)
A-net will probably sort it out with you, so try to be patient.

Necro Quink

Lion's Arch Merchant

Join Date: Aug 2007

Belgium

Trinity Of The Ascended [ToA]

N/

That sucks , but be patient. Anet will give an explanation for this. Happened to a friend of myn too. They will give a detailed explanation why your account got blocked etc.

Hopefully they contact you soon.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

Keep waiting for them to reply. Don't be surprised if what they tell you is total crap though, after reading what they said to Jetdoc I've lost all faith in support.

Anyways, there's nothing we can do here. I hope you get things straightened out though.