I Can't Get It Working Again.
Less Heroic
I stopped playing Guild Wars: Factions for a few months, and now it won't load. I've tried reinstalling it, but that won't work. Is there any way to get it working again?
Snograt
What happens when you try?
Does nothing happen?
Does it stop at "Connecting to ArenaNet?
What stage do you get to?
Does nothing happen?
Does it stop at "Connecting to ArenaNet?
What stage do you get to?
Less Heroic
The thing pops up and says "Connecting to ArenaNet" and it doesn't load.
Snograt
Check that your firewall is letting Guild Wars connect to the internet.
Less Heroic
Still won't work.
Icy The Mage
You could also have NOD.32 Antivirus? there's a special thing you have to do to disable it's hidden firewall that's listed on the official site, as I had to as well.
Less Heroic
How would I know if I have it?
Less Heroic
Anyone know?
Snograt
Surely you know what virus protection you have? If not, I'm guessing no :/
If you have an icon that looks a bit like a green eye on your task bar, you've got NOD32. I think it very unlikely that that is your problem, though.
Start up GW and click on the button that says "Test my computer."
This will run a diagnostic that, among other things, tests your route through the internet to ArenaNet.
If you can't even get to the login window, you need to run GW using the -diag switch.
Details to follow if you don't know how to do that...
If you have an icon that looks a bit like a green eye on your task bar, you've got NOD32. I think it very unlikely that that is your problem, though.
Start up GW and click on the button that says "Test my computer."
This will run a diagnostic that, among other things, tests your route through the internet to ArenaNet.
If you can't even get to the login window, you need to run GW using the -diag switch.
Details to follow if you don't know how to do that...
Less Heroic
I can't get to the login screen. How would you use diag switch?
Snograt
Ok, let's assume your Guild Wars is located in the default place, that is C:\Program Files\Guild Wars\ - if not, change the following so that it points to the right place.
If you're running XP, click on Start, then Run, and enter the following:
The quotation marks are important, as is the space before -diag
If you're running Vista, enter the same info in the Search bar.
If you're running XP, click on Start, then Run, and enter the following:
Code:
"C:\Program Files\Guild Wars\gw.exe" -diag
If you're running Vista, enter the same info in the Search bar.
moriz
it should be:
"C:\Program Files\Guild Wars\gw.exe" -diag
this isn't a website, so you only use one slash.
"C:\Program Files\Guild Wars\gw.exe" -diag
this isn't a website, so you only use one slash.
Snograt
Bah, too much forums, not enough sleep. Gonna edit that and make your post moot 
Less Heroic
What do you do if you have Vista. I'm sorry I'm not quite understanding.
Less Heroic
I think my problem might have to do with McAfee.
Snograt
Quote:
|
Originally Posted by Less Heroic
What do you do if you have Vista. I'm sorry I'm not quite understanding.
|
) enter the following: "C:\Program Files\Guild Wars\gw.exe" -diagCopy and paste it from this post.
Problem with McAfee? Uninstall and use AVG8.0 free and Comodo free for anti-virus and firewall respectively.
Less Heroic
Then what is supposed to happen?
Lord Sojar
Open GW, and select the Test My Computer option at the login screen, or whatever it says.
Once it finishes, view the report. Save it as a .txt file. Then zip it into a .zip file. Upload it to your next post using the attachment ability when you post your reply (hit the Go Advanced button below the quick reply box on the forum here) Attach the .zip file, and we can review it.
Once it finishes, view the report. Save it as a .txt file. Then zip it into a .zip file. Upload it to your next post using the attachment ability when you post your reply (hit the Go Advanced button below the quick reply box on the forum here) Attach the .zip file, and we can review it.
Less Heroic
Well, I got Eye of the North and it installs, but when it goes to the loading screen, it doesn't load.
Snograt
Quote:
|
Originally Posted by Rahja the Thief
Open GW, and select the Test My Computer option at the login screen, or whatever it says.
Once it finishes, view the report. Save it as a .txt file. Then zip it into a .zip file. Upload it to your next post using the attachment ability when you post your reply (hit the Go Advanced button below the quick reply box on the forum here) Attach the .zip file, and we can review it. |
Less Heroic
I don't know how to make it a .zip file.
kingbob387
I have the same problem and did what all you guys recommended him to do and here is my thing that came out
Vehytln Frynwn
After installing service pack 1 for windows vista I had a simular problem, I was able to solve it by simply running GW as administrator. Hope it helps for you as well.
Snograt
That's possible.
King Bob - your connection attempt isn't even leaving your computer. I suggest firewall problem or, as Vehytin said, try as Administrator.
Less Heroic - if you're struggling with zipping, just send it to me as an email attachment. Click on my name and "send email to Snograt"
King Bob - your connection attempt isn't even leaving your computer. I suggest firewall problem or, as Vehytin said, try as Administrator.
Less Heroic - if you're struggling with zipping, just send it to me as an email attachment. Click on my name and "send email to Snograt"
kingbob387
Quote:
|
Originally Posted by Snograt
That's possible.
King Bob - your connection attempt isn't even leaving your computer. I suggest firewall problem or, as Vehytin said, try as Administrator. Less Heroic - if you're struggling with zipping, just send it to me as an email attachment. Click on my name and "send email to Snograt" |
Wha'cha mean by that? I don't really get you
And I have my firewall turned off anywaysAnd for some reason it won't let me run it as Administrator I dunno why can ou help me please cause I really wants to go back to Gw
Less Heroic
Does it work?
Snograt
Quote:
|
Originally Posted by kingbob387
King Bob - your connection attempt isn't even leaving your computer
Wha'cha mean by that? I don't really get you And I have my firewall turned off anywaysAnd for some reason it won't let me run it as Administrator I dunno why can ou help me please cause I really wants to go back to Gw |
Quote:
|
Originally Posted by Less Heroic
Does it work?
|
Yours is better, but that's no help to you yet:
Code:
==============================================================================
= Detecting network connections
==============================================================================
*--> netstat -n <--*
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:27015 127.0.0.1:62826 ESTABLISHED
TCP 127.0.0.1:62826 127.0.0.1:27015 ESTABLISHED
TCP 127.0.0.1:62896 127.0.0.1:62897 ESTABLISHED
TCP 127.0.0.1:62897 127.0.0.1:62896 ESTABLISHED
TCP 127.0.0.1:62898 127.0.0.1:62899 ESTABLISHED
TCP 127.0.0.1:62899 127.0.0.1:62898 ESTABLISHED
TCP 192.168.1.97:52142 208.97.129.75:80 CLOSE_WAIT
TCP 192.168.1.97:63554 68.8.86.215:19037 ESTABLISHED
TCP 192.168.1.97:63753 205.188.134.217:443 ESTABLISHED
TCP 192.168.1.97:63754 205.188.8.178:443 ESTABLISHED
TCP 192.168.1.97:63760 72.247.241.57:80 ESTABLISHED
TCP 192.168.1.97:63765 72.246.25.170:80 ESTABLISHED
TCP 192.168.1.97:63767 72.246.25.170:80 ESTABLISHED
TCP 192.168.1.97:63773 72.246.25.169:80 ESTABLISHED
TCP 192.168.1.97:63775 72.246.25.137:80 ESTABLISHED
TCP 192.168.1.97:63776 72.246.25.161:80 CLOSE_WAIT
TCP 192.168.1.97:63784 72.246.25.145:80 ESTABLISHED
TCP 192.168.1.97:63785 72.246.25.163:80 ESTABLISHED
TCP 192.168.1.97:63792 72.247.241.41:80 TIME_WAIT
TCP 192.168.1.97:63804 205.188.65.29:5190 ESTABLISHED
TCP 192.168.1.97:63817 67.192.11.80:80 TIME_WAIT
TCP 192.168.1.97:63819 216.246.14.25:80 TIME_WAIT
TCP 192.168.1.97:63823 67.192.11.81:80 TIME_WAIT
TCP 192.168.1.97:63825 67.192.11.81:80 TIME_WAIT
TCP 192.168.1.97:63833 72.247.241.57:80 ESTABLISHED
TCP 192.168.1.97:63836 67.192.11.80:80 TIME_WAIT
TCP 192.168.1.97:63841 67.192.11.80:80 TIME_WAIT
TCP 192.168.1.97:63849 72.247.241.48:80 ESTABLISHED
TCP 192.168.1.97:63854 91.95.202.114:56108 ESTABLISHED
TCP 192.168.1.97:63856 69.63.176.167:80 ESTABLISHED
Completed in 1.56 seconds
==============================================================================
= Discovering external address
==============================================================================
Connect failed
Completed in 10.05 seconds
==============================================================================
= Checking server connectivity
==============================================================================
Diag.ArenaNetworks.com
216.107.245.41:6112 - connect failed
216.107.245.77:6112 - connect failed
222.231.12.42:6112 - connect failed
206.127.146.41:6112 - connect failed
206.127.147.153:6112 - connect failed
216.107.245.41:80 - connect failed
216.107.245.77:80 - connect failed
222.231.12.42:80 - connect failed
206.127.146.41:80 - connect failed
206.127.147.153:80 - connect failed
File1.ArenaNetworks.com
216.107.245.41:6112 - connect failed
216.107.245.77:6112 - connect failed
216.107.245.113:6112 - connect failed
216.107.245.41:80 - connect failed
216.107.245.77:80 - connect failed
216.107.245.113:80 - connect failed
Auth1.ArenaNetworks.com
216.107.245.117:6112 - connect failed
216.107.245.118:6112 - connect failed
216.107.245.119:6112 - connect failed
216.107.245.120:6112 - connect failed
216.107.245.121:6112 - connect failed
216.107.245.70:6112 - connect failed
216.107.245.84:6112 - connect failed
216.107.245.85:6112 - connect failed
216.107.245.86:6112 - connect failed
216.107.245.87:6112 - connect failed
216.107.245.117:80 - connect failed
216.107.245.118:80 - connect failed
216.107.245.119:80 - connect failed
216.107.245.120:80 - connect failed
216.107.245.121:80 - connect failed
216.107.245.70:80 - connect failed
216.107.245.84:80 - connect failed
216.107.245.85:80 - connect failed
216.107.245.86:80 - connect failed
216.107.245.87:80 - connect failed
Completed in 30.12 seconds
==============================================================================
= Tracing network paths
==============================================================================
*--> pathping -w 500 -q 3 -4 222.231.14.228 <--*
Tracing route to 222.231.14.228 over a maximum of 30 hops
0 Julie-PC.launchmodem.com [192.168.1.97]
1 launchmodem [192.168.1.254]
2 65.14.248.13
3 65.14.249.157
4 axr00mia-7-0-0-0.bellsouth.net [65.83.237.92]
5 axr00aep-so-1-0-0.bellsouth.net [65.83.238.38]
6 65.83.236.73
7 pxr00pao-so-0-0-0.bellsouth.net [65.83.236.184]
8 * 65.83.239.197
9 203.255.234.45
10 * 210.120.192.229
11 * 210.120.105.46
12 211.233.88.156
13 211.233.95.58
14 211.43.223.30
15 211.234.63.142
16 * * *
Computing statistics for 11 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Julie-PC.launchmodem.com [192.168.1.97]
0/ 3 = 0% |
1 7ms 0/ 3 = 0% 0/ 3 = 0% launchmodem [192.168.1.254]
0/ 3 = 0% |
2 15ms 0/ 3 = 0% 0/ 3 = 0% 65.14.248.13
0/ 3 = 0% |
3 14ms 0/ 3 = 0% 0/ 3 = 0% 65.14.249.157
0/ 3 = 0% |
4 13ms 0/ 3 = 0% 0/ 3 = 0% axr00mia-7-0-0-0.bellsouth.net [65.83.237.92]
0/ 3 = 0% |
5 27ms 0/ 3 = 0% 0/ 3 = 0% axr00aep-so-1-0-0.bellsouth.net [65.83.238.38]
0/ 3 = 0% |
6 16ms 0/ 3 = 0% 0/ 3 = 0% 65.83.236.73
1/ 3 = 33% |
7 81ms 1/ 3 = 33% 0/ 3 = 0% pxr00pao-so-0-0-0.bellsouth.net [65.83.236.184]
0/ 3 = 0% |
8 --- 3/ 3 =100% 2/ 3 = 66% 65.83.239.197
0/ 3 = 0% |
9 73ms 1/ 3 = 33% 0/ 3 = 0% 203.255.234.45
0/ 3 = 0% |
10 --- 3/ 3 =100% 2/ 3 = 66% 210.120.192.229
0/ 3 = 0% |
11 214ms 2/ 3 = 66% 1/ 3 = 33% 210.120.105.46
0/ 3 = 0% |
12 215ms 1/ 3 = 33% 0/ 3 = 0% 211.233.88.156
0/ 3 = 0% |
13 215ms 1/ 3 = 33% 0/ 3 = 0% 211.233.95.58
0/ 3 = 0% |
14 203ms 1/ 3 = 33% 0/ 3 = 0% 211.43.223.30
0/ 3 = 0% |
15 217ms 1/ 3 = 33% 0/ 3 = 0% 211.234.63.142
Trace complete.
*--> pathping -w 500 -q 3 -4 206.127.145.228 <--*
Tracing route to 206-127-145-228.plaync.com [206.127.145.228]
over a maximum of 30 hops:
0 Julie-PC.launchmodem.com [192.168.1.97]
1 launchmodem [192.168.1.254]
2 65.14.248.13
3 65.14.249.157
4 axr01asm-7-1-0-1.bellsouth.net [65.83.237.90]
5 pxr00asm-so-1-0-0.bellsouth.net [65.83.236.4]
6 ge2-4.br01.atl01.pccwbtn.net [63.216.31.169]
7 ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42]
8 206-127-156-82.plaync.com [206.127.156.82]
9 * 206-127-145-228.plaync.com [206.127.145.228]
Computing statistics for 6 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Julie-PC.launchmodem.com [192.168.1.97]
0/ 3 = 0% |
1 4ms 0/ 3 = 0% 0/ 3 = 0% launchmodem [192.168.1.254]
0/ 3 = 0% |
2 12ms 0/ 3 = 0% 0/ 3 = 0% 65.14.248.13
0/ 3 = 0% |
3 13ms 0/ 3 = 0% 0/ 3 = 0% 65.14.249.157
0/ 3 = 0% |
4 30ms 0/ 3 = 0% 0/ 3 = 0% axr01asm-7-1-0-1.bellsouth.net [65.83.237.90]
0/ 3 = 0% |
5 14ms 0/ 3 = 0% 0/ 3 = 0% pxr00asm-so-1-0-0.bellsouth.net [65.83.236.4]
0/ 3 = 0% |
6 12ms 0/ 3 = 0% 0/ 3 = 0% ge2-4.br01.atl01.pccwbtn.net [63.216.31.169]
1/ 3 = 33% |
7 --- 3/ 3 =100% 2/ 3 = 66% ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42]
0/ 3 = 0% |
8 --- 3/ 3 =100% 2/ 3 = 66% 206-127-156-82.plaync.com [206.127.156.82]
0/ 3 = 0% |
9 137ms 1/ 3 = 33% 0/ 3 = 0% 206-127-145-228.plaync.com [206.127.145.228]
Trace complete.
*--> pathping -w 500 -q 3 -4 216.107.246.36 <--*
Tracing route to 216-107-246-36.plaync.com [216.107.246.36]
over a maximum of 30 hops:
0 Julie-PC.launchmodem.com [192.168.1.97]
1 launchmodem [192.168.1.254]
2 65.14.248.13
3 * 65.14.249.157
4 axr01asm-7-1-0-1.bellsouth.net [65.83.237.90]
5 pxr00asm-so-2-0-0.bellsouth.net [65.83.236.2]
6 65.83.239.242
7 ve5.fr3.atl1.llnw.net [68.142.119.193]
8 tge1-3.fr4.dal.llnw.net [69.28.172.61]
9 ve5.fr3.dal.llnw.net [69.28.171.105]
10 tge1-2.fr3.phx2.llnw.net [69.28.171.129]
11 tge1-1.fr3.phx1.llnw.net [69.28.171.97]
12 tge1-2.fr3.lax.llnw.net [69.28.171.82]
13 ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2]
14 216-107-255-70.plaync.com [216.107.255.70]
15 * 216-107-246-36.plaync.com [216.107.246.36]
Computing statistics for 11 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Julie-PC.launchmodem.com [192.168.1.97]
0/ 3 = 0% |
1 5ms 0/ 3 = 0% 0/ 3 = 0% launchmodem [192.168.1.254]
0/ 3 = 0% |
2 12ms 0/ 3 = 0% 0/ 3 = 0% 65.14.248.13
0/ 3 = 0% |
3 15ms 0/ 3 = 0% 0/ 3 = 0% 65.14.249.157
0/ 3 = 0% |
4 13ms 0/ 3 = 0% 0/ 3 = 0% axr01asm-7-1-0-1.bellsouth.net [65.83.237.90]
0/ 3 = 0% |
5 13ms 1/ 3 = 33% 1/ 3 = 33% pxr00asm-so-2-0-0.bellsouth.net [65.83.236.2]
0/ 3 = 0% |
6 21ms 0/ 3 = 0% 0/ 3 = 0% 65.83.239.242
0/ 3 = 0% |
7 16ms 0/ 3 = 0% 0/ 3 = 0% ve5.fr3.atl1.llnw.net [68.142.119.193]
0/ 3 = 0% |
8 40ms 0/ 3 = 0% 0/ 3 = 0% tge1-3.fr4.dal.llnw.net [69.28.172.61]
0/ 3 = 0% |
9 37ms 0/ 3 = 0% 0/ 3 = 0% ve5.fr3.dal.llnw.net [69.28.171.105]
0/ 3 = 0% |
10 65ms 0/ 3 = 0% 0/ 3 = 0% tge1-2.fr3.phx2.llnw.net [69.28.171.129]
0/ 3 = 0% |
11 65ms 1/ 3 = 33% 1/ 3 = 33% tge1-1.fr3.phx1.llnw.net [69.28.171.97]
0/ 3 = 0% |
12 81ms 0/ 3 = 0% 0/ 3 = 0% tge1-2.fr3.lax.llnw.net [69.28.171.82]
1/ 3 = 33% |
13 --- 3/ 3 =100% 2/ 3 = 66% ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2]
0/ 3 = 0% |
14 --- 3/ 3 =100% 2/ 3 = 66% 216-107-255-70.plaync.com [216.107.255.70]
0/ 3 = 0% |
15 72ms 1/ 3 = 33% 0/ 3 = 0% 216-107-246-36.plaync.com [216.107.246.36]
Trace complete.
Completed in 120.78 seconds
I will now step aside and await a networking guru to arrive.
Guys, if nobody comes along to help you here, send this information to ANet - open a support ticket.
Less Heroic
Quote:
|
Originally Posted by Snograt
Lol - took me a while to work out what you did there. You just changed the .txt on the end to .zip, didn't you?
|