Cannot Connect to Anet

ok here is the problem, i was on Guild Wars earlier today and everything was working fine, i stopped playing for awhile and i came back to use it and nothing worked, it just would get stuck at the Connecting to anet screen, it would not even load. so being the genius i am i uninstalled it and tried to reinstall it. of course now the installer wont connect to anet. i have removed all things guild wars from my computer so there is nothing left. i redownloaded the downloader from their website and ran that. it just displays this window that i have attached. The loading bar starts off fast then gets progressively slower until it stops there and does not go any further (i let it sit for at least 2 hours) thats all it does. Please Help
random specs:
ISP: Verizon
Router: D-Link(i forwarded all the necessary ports)
Firewall: Windows (i tried disabling it)
Anti-Virus: Norton (i also tried disabling this too)

sure you don't have NOD32?

Same response as usual.

Run GW with the -diag switch. Look for NetworkDiag.txt in your Guild Wars folder. Zip it up and post it here (attach).