Right Password, but wrong?

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j
johncam1
Ascalonian Squire
#1
So I know my account password. I typed it in like 10 times, and the client said it was wrong, I know it isn't. But anyways, I reset my password to my email.
I then both copied and pasted it, and typed it out, and the client said the password was still wrong. I obviously know better than that. Anyone know what the problem is here?
Kattar
Kattar
EXCESSIVE FLUTTERCUSSING
#2
Caps lock?

123456
Quaker
Quaker
Hell's Protector
#3
Maybe it's the account name that's wrong?
Rothan Celt
Rothan Celt
Jungle Guide
#4
id have to agree with Katsumi check ur caps lock there is nothing wrong at all its impossible unless.
1.someones hacked ya and changed password (good luck with that)
2. Your slightly retarded and are typing it wrong.
Also the change a password system in guild wars is very stupid i tried to change mine once and i was like.....Ah.....screw it.
Quaker
Quaker
Hell's Protector
#5
Speaking of the change password thing in ANet - a buddy of mine got an e-mail from them verifying that his password had been changed successfully. Problem was, he hadn't asked to change his password and it wasn't actually changed. I figured there's someone out there still waiting for that confirmation e-mail.
D
Daviez
Ascalonian Squire
#6
my account was "hacked-up" last wintersday I couldn't play for 1 month! :'( but its ok now
j
johncam1
Ascalonian Squire
#7
Thanks,

but I never have caps lock on. Lets say the account got blocked, I don't know why it would, but if it did, would it let you know when you try and log in? Besides saying wrong password? I know the password that I'm typing into the field, is the correct password.
Kattar
Kattar
EXCESSIVE FLUTTERCUSSING
#8
It should pop with a message and tell you the account is blocked. Although, it would more than likely say suspended or banned, instead of blocked.

Do you have reason to believe your account is blocked?
C
Covah
Forge Runner
#9
If it was blocked or banned it would say so, it wouldn't say you have the wrong password. You are putting in the wrong password.
TheRaven
TheRaven
Desert Nomad
#10
Based on what you've said, if everything is as you've stated, then it sounds like a strong possibility that you've been hacked and the hacker changed the password.

Have you bought any gold online?
Have you downloaded any supposed "cheats" for guild wars?
Have you opened any e-mails from "Arenanet" or "NCSoft" asking for your guild wars account and password in order to participate in special programs like beta testing?
Have you given your account name or e-mail to a "trusted" guildie that asked for it in order to send you a cool screenshot?
Shared your account with your best friend from school/little brother/cousin?

You don't have to answer those here if you don't want to, but you know the answers. If you have done any of them, then it's likely that your account is gone.
malko050987
malko050987
Wilds Pathfinder
#11
Double-check the account name. Remember that games gotten through PlayNc have the "@plaync" part, WITHOUT a .com or such things.
Sai Rith
Sai Rith
Krytan Explorer
#12
Go to reset password.
Pesi
Pesi
Jungle Guide
#13
I had the same problem earlier tonight, kept on typing in my pass but didnt work.
I just had to reset the passwrd, as told above.
-> which gave me a mail like always.
then it worked
O
On Volt
Ascalonian Squire
#14
Quote:
Originally Posted by Sai Rith
Go to reset password.
You don't read do you? If you had read the OP's post you would've known that he already tried resetting it.
buckscrib
buckscrib
Frost Gate Guardian
#15
Make sure caps lock is off and num lock is on. That is usually what happens to me when my passwords don't work.
e
exori
Ascalonian Squire
#16
Quote:
I then both copied and pasted it
So the CAPS Lock thing wont even trigger. Have you checked about post 2?
That was my fault meeting this issue. Checked the box "remember name" and then typed in a false one (a missing dot will do) it remains there and prevented me from logging in until I found out.