Right Password, but wrong?

johncam1

Ascalonian Squire

Join Date: Jun 2008

So I know my account password. I typed it in like 10 times, and the client said it was wrong, I know it isn't. But anyways, I reset my password to my email.
I then both copied and pasted it, and typed it out, and the client said the password was still wrong. I obviously know better than that. Anyone know what the problem is here?

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

Caps lock?

123456

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Maybe it's the account name that's wrong?

Rothan Celt

Rothan Celt

Jungle Guide

Join Date: Feb 2008

Aura

Mo/R

id have to agree with Katsumi check ur caps lock there is nothing wrong at all its impossible unless.
1.someones hacked ya and changed password (good luck with that)
2. Your slightly retarded and are typing it wrong.
Also the change a password system in guild wars is very stupid i tried to change mine once and i was like.....Ah.....screw it.

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Speaking of the change password thing in ANet - a buddy of mine got an e-mail from them verifying that his password had been changed successfully. Problem was, he hadn't asked to change his password and it wasn't actually changed. I figured there's someone out there still waiting for that confirmation e-mail.

Daviez

Ascalonian Squire

Join Date: Jun 2008

Hungary

Mo/

my account was "hacked-up" last wintersday I couldn't play for 1 month! :'( but its ok now

johncam1

Ascalonian Squire

Join Date: Jun 2008

Thanks,

but I never have caps lock on. Lets say the account got blocked, I don't know why it would, but if it did, would it let you know when you try and log in? Besides saying wrong password? I know the password that I'm typing into the field, is the correct password.

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

It should pop with a message and tell you the account is blocked. Although, it would more than likely say suspended or banned, instead of blocked.

Do you have reason to believe your account is blocked?

Covah

Forge Runner

Join Date: Aug 2006

Ontario, Canada

Catching Jellyfish With [소N트T ]

Me/Rt

If it was blocked or banned it would say so, it wouldn't say you have the wrong password. You are putting in the wrong password.

TheRaven

TheRaven

Desert Nomad

Join Date: Sep 2006

Virginia

Spirit of Elisha

W/

Based on what you've said, if everything is as you've stated, then it sounds like a strong possibility that you've been hacked and the hacker changed the password.

Have you bought any gold online?
Have you downloaded any supposed "cheats" for guild wars?
Have you opened any e-mails from "Arenanet" or "NCSoft" asking for your guild wars account and password in order to participate in special programs like beta testing?
Have you given your account name or e-mail to a "trusted" guildie that asked for it in order to send you a cool screenshot?
Shared your account with your best friend from school/little brother/cousin?

You don't have to answer those here if you don't want to, but you know the answers. If you have done any of them, then it's likely that your account is gone.

malko050987

malko050987

Wilds Pathfinder

Join Date: Jan 2007

Arad, Romania

The Arctic Marauders [TAM] - now recruiting!

R/

Double-check the account name. Remember that games gotten through PlayNc have the "@plaync" part, WITHOUT a .com or such things.

Sai Rith

Sai Rith

Krytan Explorer

Join Date: Jan 2006

W/

Go to reset password.

Pesi

Pesi

Jungle Guide

Join Date: Mar 2006

Droknars Forge

No Goats No Glory

Me/

I had the same problem earlier tonight, kept on typing in my pass but didnt work.
I just had to reset the passwrd, as told above.
-> which gave me a mail like always.
then it worked

On Volt

Ascalonian Squire

Join Date: Jan 2008

Ethereal Light of Dwayna

A/

Quote:
Originally Posted by Sai Rith
Go to reset password.
You don't read do you? If you had read the OP's post you would've known that he already tried resetting it.

buckscrib

buckscrib

Frost Gate Guardian

Join Date: Jan 2006

COL

Make sure caps lock is off and num lock is on. That is usually what happens to me when my passwords don't work.

exori

Ascalonian Squire

Join Date: Mar 2007

Germany

Rt/

Quote:
I then both copied and pasted it
So the CAPS Lock thing wont even trigger. Have you checked about post 2?
That was my fault meeting this issue. Checked the box "remember name" and then typed in a false one (a missing dot will do) it remains there and prevented me from logging in until I found out.