Freezing

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N
Nasadaws
Ascalonian Squire
#1
My game keeps freezing at the first loader. The one that you get after you press to select your character.

Help? Please?
B
Ban
Academy Page
#2
Uhm... if that's all, then the only thing I can say is reinstall the game.
N
Nasadaws
Ascalonian Squire
#3
How would that help?
Edge Martinez
Edge Martinez
Jungle Guide
#4
This is happening to a guild mate of mine. I'll try and be more specific. He has played GW on the same comp since Prophecies release, but just recently the following is occuring:

1. He can log into the character select screen.
2. He can select a character and it starts loading.
3. While it's loading he can hear the background noise (water, birds, etc)
4. We can actually see his toon in the guild hall.
5. But it never leaves the load screen.

He has reinstalled the game. Like I said, this is very recent. Any help, or advice would be awesome. He could contact Anet, but at this point we believe they'd say it's on his end (and rightfully so).
N
Nasadaws
Ascalonian Squire
#5
I don't think anyone can help...


I'm going to try getting more RAM. If that doesn't work then I'll delete some of the crap off my PC.
Brianna
Brianna
Insane & Inhumane
#6
Well you should provide your system specs, OS, what service pack you are running (if you're on Windows, assuming you are).

Then we can try and go from there?
Edge Martinez
Edge Martinez
Jungle Guide
#7
My guildies specs:

P4 3.0
xp sp2 up to date
1 gb ram
ati 9250 256mb

He is having same probs as op.
Brianna
Brianna
Insane & Inhumane
#8
Ok, have they updated their graphics card drivers lately?

Cause, I used to have this problem on my old computer, specs as follows;

*AMD Athlon 3200+

*1 gig of ram

* Windows XP SP2

*GeForce Fx5500 (It's card at the time of the problem)

It was simply the video card's problem, because when I switched a 6600 all the problems with freezing went away. It could have just been a driver issue back then - but I didn't care to update that, I simply just put in a new card and went.
N
Nasadaws
Ascalonian Squire
#9
I would like to know where I would find that out, I have never needed to find my PC specs before.

My PC used to run WOW fine.
Brianna
Brianna
Insane & Inhumane
#10
You can go to ''Start > Run > type in ''DxDiag'' without quotes, and then the ''System'' tab will display main information like your Processor, operating system how much memory you have etc.

The ''Display'' tab will tell you what video card you have, you can write it down on here or post screen shots if you desire. Also on the right hand of the screen when you're in the display tab, it will tell you which driver you have, what version, what date, etc, that can also be useful information too.

Also, you could try re-downloading your Gw.dat file located in the directory of where it was installed, you just simply delete it, and then launch the game again and it will begin re-building a new .dat file. Mind you that this is re-downloading every file in the game, it can take a long time. It may help because the .dat could have corrupted elements and/or be bloated, and it can cause issues such as these.

De-fragging your hard drive/and or the Gw.dat file wouldn't hurt either.
manitoba1073
manitoba1073
Desert Nomad
#11
Quote:
Originally Posted by Brianna

Also, you could try re-downloading your Gw.dat file located in the directory of where it was installed, you just simply delete it, and then launch the game again and it will begin re-building a new .dat file. Mind you that this is re-downloading every file in the game, it can take a long time. It may help because the .dat could have corrupted elements and/or be bloated, and it can cause issues such as these.

De-fragging your hard drive/and or the Gw.dat file wouldn't hurt either.
Thats what I'd recommend too.
N
Nasadaws
Ascalonian Squire
#12
WOAH! I only have 222 RAM.
manitoba1073
manitoba1073
Desert Nomad
#13
Quote:
Originally Posted by Nasadaws
WOAH! I only have 222 RAM.
Then you got other problems lol. Time to go buy more. But finish listing the rest of your specs. And open the side of your case and tell us if you have 1 stick of ram or more in it too please.
Brianna
Brianna
Insane & Inhumane
#14
Quote:
Originally Posted by manitoba1073
Then you got other problems lol. Time to go buy more. But finish listing the rest of your specs. And open the side of your case and tell us if you have 1 stick of ram or more in it too please.
Speaking of opening the side of the case, dusting out any dust that has accumulated over time would not hurt, if there is any.
Snograt
Snograt
rattus rattus
#15
Ouch - that's 256MB RAM after the system has stolen a bit. The rest of your system specifications would be nice, but I have a feeling that it's not going to be pretty...
N
Nasadaws
Ascalonian Squire
#16
I'm gonna be buying 1GB today. Should give me the power I need.

I'll post the specs when I finish brea.. I mean fixing my PC.
Brianna
Brianna
Insane & Inhumane
#17
Just make sure you buy the right kind of ram.. you need to know what type your computer uses - assuming that it is DDR for a basis, but yeah it is important to know.

Mine uses PC6400 - DDR2 for example.

http://www.guildwarsguru.com/forum/s...memor y+guide The guide to memory on here, if you're bored and want a long read.
N
Nasadaws
Ascalonian Squire
#18
Operating System: Microsoft Windows XP Home Edition
System Model: AWRDACPI
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processer 3200+, MMX, 3DNow
Memory: 222MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Snograt
Snograt
rattus rattus
#19
Use the Crucial scanner - http://crucial.com/systemscanner/index.aspx

It will scan your system, tell you what memory you have installed and what you can install. Buy your memory from there - Crucial rocks.
Brianna
Brianna
Insane & Inhumane
#20
Quote:
Originally Posted by Snograt
Use the Crucial scanner - http://crucial.com/systemscanner/index.aspx

It will scan your system, tell you what memory you have installed and what you can install. Buy your memory from there - Crucial rocks.
You advertise that like you work at the company, Snog. jk.

Agreed though, I tend to like Crucial, seems solid.