need some help...

Oneman

Pre-Searing Cadet

Join Date: Jun 2008

ok so i bought the game about a year ago, but quit playing it shortly after.

the other day i decided to give it another try, but i cant remember the password. the worst part is that i cant get in the email that i used for registering.

so now even if i get new password, i cannot get to it.

is there anything possible to do about this?

i have the game and access key card if that helps...

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Yeah you might be able to contact support and provide them the information that they request, having that key card is going to help you a lot.

So basically just do that, they should get you straightened out.

Kamatsu

Kamatsu

Moderator

Join Date: May 2005

Australia

As stated - contact Guild Wars support. As long as you can prove that the account is yours they will be able to send you the password for the account.

What you'll need: Receipt of purchase if you have it of all chapters attached to the account, the cards/folders which have the CD-key(s) for the chapter's you own, proof of identify (ie driver's license, bills with your name and address on it, birth certificate, etc), etc - they will let you know exactly what they need.

www.guildwars.com/support/