About Permanent Blocks

karlhui

karlhui

Ascalonian Squire

Join Date: Dec 2007

Fury Shadow

W/R

30 Jun 2008 at 17:31 - 1
My real life firend, Kamper, play GW with me everyday.
But today his account was Permanent Blocked, but he havn't sale items and golds in the real world! What can he do now? What can I do for him?

How can anet block an innocent player without any notice?
How can they determine who trade items and golds in real world?
i think they should check my friend's a/c he only have a few rare items and golds in his inventory!

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

30 Jun 2008 at 17:34 - 2
Contact NCSoft support. That's about all you can do.

karlhui

karlhui

Ascalonian Squire

Join Date: Dec 2007

Fury Shadow

W/R

30 Jun 2008 at 17:39 - 3
Quote:
Originally Posted by Katsumi
Contact NCSoft support. That's about all you can do.
Are you talking about the PlayNC Support: Ask a Question?
it seems there is no email to ask them directly

ShoGunTheOne

ShoGunTheOne

Banned

Join Date: Sep 2007

Undercity

泰瑞亚联盟

E/

30 Jun 2008 at 17:52 - 4
post your question there and they'll answer you by replying to your mailbox, just be polite and they'll be more than likely to help

Rhamia Darigaz

Desert Nomad

Join Date: Apr 2008

30 Jun 2008 at 17:54 - 5
here
thats the playNC ask a question form.

Alex the Great

Alex the Great

Jungle Guide

Join Date: Feb 2007

America.....got a problem with that?

[Lite]

W/

30 Jun 2008 at 18:06 - 6
i seriously doubt that a perma-block would fall upon someone completly innocent.



everytime we get a thread like this my BS radar goes off the hook

sykoone

Jungle Guide

Join Date: Dec 2005

Mystical Chaos

E/

30 Jun 2008 at 18:10 - 7
There have been confirmed cases of "oops" bans. If it's a legitimate mistake, they'll fix it.

Taixen

Taixen

Frost Gate Guardian

Join Date: Apr 2008

England

A/

30 Jun 2008 at 18:20 - 8
Something tells me that this may be a 'zomg I was caught selling gold for real life money'.

If not, then I am sorry to hear that he/you have had their account banned and hope that PlayNC can solve the problem.

willypiggy

willypiggy

Krytan Explorer

Join Date: Dec 2006

D/Mo

30 Jun 2008 at 18:41 - 9
Isn't account sharing against the EULA? I know it is for quite a few other online games..

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

30 Jun 2008 at 18:42 - 10
We can't do anything about it, support is the only one who can get your friends account back if you really didn't do anything wrong.

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