I need help

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H
Hille
Pre-Searing Cadet
#1
my account was blocked when i was at vacations and i dont know why, it shows error = 45 my account was blocked for account issue( i dont know what issue means lol i am portuguese) i think a hacker got in my account and did something bad... i need help, how can i recover my account???? please i just did buy the 4 games since not much time and they just block me and dont know why, please awnser if u can, Thanks
Kattar
Kattar
EXCESSIVE FLUTTERCUSSING
#2
Contact NCSoft support. They'll look into the issue. No of us can really do anything for you. You'll have to go to them.
malko050987
malko050987
Wilds Pathfinder
#3
They usually give you a reason when you're banned, so check your email?

Did anybody else have access to your computer while you were gone? Did you tell your password to anyone?

Also, contact support - they can help you much better than we can.
H
Hille
Pre-Searing Cadet
#4
well i did try ALOOOT of times send an email to them but i cant send because it doesnt support hotmail.com.... i dont rly know what to do i am desesperated i think i am gonna lose my account by an hacker... if someone did have similar problem and did fix it contact me
Kattar
Kattar
EXCESSIVE FLUTTERCUSSING
#5
Try signing up for gmail or some other free webmail.

Again, no one here can help you. All we can tell you is to contact support.