Installing Problem

wbawarrior

Ascalonian Squire

Join Date: Apr 2008

Well i recently got a new hard drive to make my computer run faster, and when i got it back all my games where off... now i reinstalled it but whenever it starts loading an error pops up and says

"Unable to initialize 3D output. Please verify that you have installed DirectX 8 and an updated video driver.

clicke the URL below to open a web page with more information"

Then i downloaded DirectX 10 becuase it was the most recent DirectX program. So i tried opening GW up again and the same message popped up.

What do I do?

Dark Kal

Krytan Explorer

Join Date: Dec 2006

DirectX 10 only works on Windows Vista. DirectX 9 is the latest for Windows XP.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

What version of Windows are you running? We're assuming XP...

What steps did you take when you installed this new HDD? Did you totally replace your existing drive, or is the new one installed as a secondary? If the former, did you reinstall Windows complete with service pack(s)? If the latter, did you install the new drive as a slave on the same channel as the existing drive or is it a nice SATA jobbie?

Lots of potential pitfalls there, not all of which could create the problem that you're experiencing, but troublesome nonetheless.

wbawarrior

Ascalonian Squire

Join Date: Apr 2008

Quote:
Originally Posted by Snograt
What version of Windows are you running? We're assuming XP...

What steps did you take when you installed this new HDD? Did you totally replace your existing drive, or is the new one installed as a secondary? If the former, did you reinstall Windows complete with service pack(s)? If the latter, did you install the new drive as a slave on the same channel as the existing drive or is it a nice SATA jobbie?

Lots of potential pitfalls there, not all of which could create the problem that you're experiencing, but troublesome nonetheless.
I am running XP. And i had to reinstal windows with the service packs yes.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

So Windows XP, latest operable version of DirectX is 9.0c

You've re-installed Guild Wars with defaults, i.e. c:\Program Files\Guild Wars and are running gw.exe from there? There's a separate thread where someone moved the executable to the desktop instead of creating a shortcut - gw.exe likes to be in the company of all its bits and bobs.

Apologies if any of these statements sound condescending - always best to eliminate possibilities, no matter how obvious

wbawarrior

Ascalonian Squire

Join Date: Apr 2008

Now i installed the DirectX 9.0c and the same message pops up when i try to load GW

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Reading your initial post, you say "when I got it back, all my games were off."

Does that infer that you sent it to a shop/manufacturer to install the new HDD? It sounds a bit odd - do you have problems with anything else since the new drive was installed, or is this another GW-only problem?

If it is just GW, start by uninstalling and then reinstalling it. Possible installation RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO-up.

Sir Seifus Halbred

Sir Seifus Halbred

Wilds Pathfinder

Join Date: Oct 2006

Quote:
Originally Posted by wbawarrior
Well i recently got a new hard drive to make my computer run faster, and when i got it back all my games where off...
That is normal it is a NEW hard drive how could your games magically go from your old hard drive to your new one, lol?

You also lose everything if you get your hard drive fixed-unless you want to pay around $600-$1000 to keep everything you had.

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Quote:
and an updated video driver.
Did you install your video card driver? ~.-

Dark Kal

Krytan Explorer

Join Date: Dec 2006

Format HD -> Install Windows XP -> Install video drivers -> Install Windows XP service packs -> install DirectX 9.0c -> Install GW -> Play GW

moriz

moriz

??ber t??k-n??sh'??n

Join Date: Jan 2006

Canada

R/

make sure you have installed the chipset and graphics drivers before attempting to game.

if you don't know/can't find the drivers, either post your computer's exact specs, or tell us the model number (assuming it's a prebuilt PC) of your PC. i'll use my google-fu skillz and whip up the drivers for you.