How does abuse report really work in Guild Wars?
anekqi
Hi all,
About week ago I got scammed - old standard scam 100g instead of 100k...+e
I posted abuse report on PlayNC with screen and explanation - got standard blablabla thank you answer few minutes after my report.
Looks great - but it's not...
What a surprise it was to see this guy active on GW 2 days after my post...
Yesterday by a coincidence I saw him and his Guild Lead in one of the outposts...
So I pm'ed his Guild Lead and told him what guy from his guild done together with screen as proof. GL reaction was "you where stupid not my fault".
Now I get the feeling I'm the only person around to care and not like scammers in the game... GW writes nice but empty answers, GL don't care and doesen't mind his guildies scam other ppl.
So is there anyone in GW that cares about players scamming other players or this is something standard for Guild Wars and accepted by most?
I'm playing for over 2 years and scams took place all the time but I thought - ehh I'm naive - that actions are taken...
Cheers,
Anna
About week ago I got scammed - old standard scam 100g instead of 100k...+e
I posted abuse report on PlayNC with screen and explanation - got standard blablabla thank you answer few minutes after my report.
Looks great - but it's not...
What a surprise it was to see this guy active on GW 2 days after my post...
Yesterday by a coincidence I saw him and his Guild Lead in one of the outposts...
So I pm'ed his Guild Lead and told him what guy from his guild done together with screen as proof. GL reaction was "you where stupid not my fault".
Now I get the feeling I'm the only person around to care and not like scammers in the game... GW writes nice but empty answers, GL don't care and doesen't mind his guildies scam other ppl.
So is there anyone in GW that cares about players scamming other players or this is something standard for Guild Wars and accepted by most?
I'm playing for over 2 years and scams took place all the time but I thought - ehh I'm naive - that actions are taken...
Cheers,
Anna
Mr. Undisclosed
They don't ban for scamming.
Stockholm
I'm sorry for your loss, but A-Net don't consider it a scam when you lose out in a trade like that, their point of view is that you should check the amount and items befor you hit the accept button.
jadedragoon
I understand your feelings. I too have been scammed before, however anet does not do much regarding trade scams

Lykan
Quote:
Originally Posted by anekqi
"you where stupid not my fault".
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Pay more attention when trading.
wesman
yea its nasty... almost got scammed myself trying to sell a charr kit, same idea tried to give 5g rather than 5000g. Oh well, guess we just have to be carefull. We could try and compile a list of the scammers I guess... if that would do anything

pumpkin pie
I like to know what guild
sorry for your lost ...
it would be great to have a place where you can post proof of scamming activities
Reason I say the above: because anonimity makes the worse of people. If somehow their evil deeds are announced, I think it would deter players from wanting to try to trick another player less.

sorry for your lost ...
it would be great to have a place where you can post proof of scamming activities
Reason I say the above: because anonimity makes the worse of people. If somehow their evil deeds are announced, I think it would deter players from wanting to try to trick another player less.
upier
Quote:
Originally Posted by Mr. Undisclosed
They don't ban for scamming.
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/waves at Dwight
Gift3d
Smart people don't get scammed. I, in my 8 years of playing online games, have never been scammed once. Stop whining over 100 gold, you're lucky your lack if good judgement didn't cost you more.
pumpkin pie
100k+ectos, gifted
my version, evil people don't get scammed mostly. and naive and people with no bad intentions get scammed usually.
my version, evil people don't get scammed mostly. and naive and people with no bad intentions get scammed usually.
GaaaaaH
99900gold you mean
bel unbreakable
there is a way name and shame
GWEXTREEMFAN
look the answer is simple....
check the offer twice or even three times
a net cannot help you if it's your own mistake
i mean like 100g and 100k is a big difference and easy to notice
so really it's your bad not his oder a nets
no scam just pure bad luck or stupidity sorry to say but it's more the second than the first
good luck in future
and check offers twice
or don't trade
sometimes you have to learn the hard way
peace
check the offer twice or even three times
a net cannot help you if it's your own mistake
i mean like 100g and 100k is a big difference and easy to notice
so really it's your bad not his oder a nets
no scam just pure bad luck or stupidity sorry to say but it's more the second than the first
good luck in future
and check offers twice
or don't trade
sometimes you have to learn the hard way
peace
fusa
Don't listen to the above poster's, they're probably scammers themselves. A-net DOES ban people for trade scams, even if the scammer wasn't successful and even over trades of just 1k.
Send a explanation of what happened to http://help.plaync.com/cgi-bin/playn...nduser/ask.php include your characters name and the scammers character's name, time and time zone, and outpost and district.
If you don't believe me, read the what their staff has to say about it: http://wiki.guildwars.com/wiki/User_...porting_people
Send a explanation of what happened to http://help.plaync.com/cgi-bin/playn...nduser/ask.php include your characters name and the scammers character's name, time and time zone, and outpost and district.
If you don't believe me, read the what their staff has to say about it: http://wiki.guildwars.com/wiki/User_...porting_people
romeus petrus
Quote:
Originally Posted by anekqi
How does abuse report really work in Guild Wars?
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anekqi
Hi,
Fusa I did post a report to them - ppl is on line live and laughing..
Well i'm not crying about 100k.. this was not the point.
I know to double check the trade and I am aware that this was also my fault, but on the other hand I myself would never do such a thing and if someone from my guild would done it well we would have long "conversation".
This is what irritates me the most ppl that feel anonymous and think they are smart and untouchable...
I'm crying about ppl scamming at general not lost of gold.
Like pumpkin pie wrote... "anonymity makes the worse of people"
GW doesn't ban, there is no place where we could post screens and names so circle is close and ppl scam all they want...
cheers,
anna
Fusa I did post a report to them - ppl is on line live and laughing..
Well i'm not crying about 100k.. this was not the point.
I know to double check the trade and I am aware that this was also my fault, but on the other hand I myself would never do such a thing and if someone from my guild would done it well we would have long "conversation".
This is what irritates me the most ppl that feel anonymous and think they are smart and untouchable...
I'm crying about ppl scamming at general not lost of gold.
Like pumpkin pie wrote... "anonymity makes the worse of people"
GW doesn't ban, there is no place where we could post screens and names so circle is close and ppl scam all they want...
cheers,
anna
Songbringer
They have made it so easy to tell exactly how much gold is there and when the trade gets changed. Not paying attention is your own fault I'm sorry. If you can't manage to take 2 minutes to check then really it is your own fualt.
fusa
Then they haven't finished conducting the investigation against the scammers, or you didn't give enough information about the scam. I had one person try to switch 1k for 1g when I was selling a scar eater. I reported him, and he was banned for 2 weeks. Also saw someone else scamming in Kamaden over the weekend, and couple of days later I got the following response:
Stockholm
Quote:
Originally Posted by fusa
Then they haven't finished conducting the investigation against the scammers, or you didn't give enough information about the scam. I had one person try to switch 1k for 1g when I was selling a scar eater. I reported him, and he was banned for 2 weeks. Also saw someone else scamming in Kamaden over the weekend, and couple of days later I got the following response:
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BTW. you forgot to black out GM Sven's name at the top.
Kusandaa
They ban people for scamming for 999g but I have reported death threats (verbal abuse - I didn't take them seriously, but hey. I didn't even insult the guy during the hour I spent fighting with him, not ONCE x]) and they didn't ban the guy, even though he got reported by (apparently) over 20 people.
Note that I'm not QQing or anything, just seems amusing to me really x];;...
Report system works in mysterious ways. x]
EDIT: Although I did report a guy who was harassing 3 or 4 of my friends, he got banned 3 days. When he came back he PMed one of the guys saying that he'd report him for getting him banned... IIRC my friend reported him again for the lulz and he got re-banned.
Note that I'm not QQing or anything, just seems amusing to me really x];;...
Report system works in mysterious ways. x]
EDIT: Although I did report a guy who was harassing 3 or 4 of my friends, he got banned 3 days. When he came back he PMed one of the guys saying that he'd report him for getting him banned... IIRC my friend reported him again for the lulz and he got re-banned.
anekqi
Quote:
Originally Posted by Songbringer
They have made it so easy to tell exactly how much gold is there and when the trade gets changed. Not paying attention is your own fault I'm sorry. If you can't manage to take 2 minutes to check then really it is your own fualt.
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Sure it's my fault I got cheated and the guy is ok as I didn't check the gold exactly...
Well in my opinion NO guy is not ok as he wanted to cheat and he did it and this is wrong.
as for the report i got this answer a week ago:
___________________
Hello Anna,
Thank you very much for contacting the PlayNC Customer Support Team.
With the details you have provided, I will be able to investigate the issue further. However, I’m afraid that the Support Team is unable to replace any items or gold that may have been lost due to incidents such as this. I apologise for any frustration or inconvenience this may cause.
Please bear in mind that for reasons of privacy, all information relating to the possible disciplining of an account will only be discussed between the violator and Customer Support. This means that if I find any rules have been broken, I will be unable to inform you of any rulings related to the incident and account(s) involved.
Thank you for reporting this issue to us and assisting us in enforcing the User Agreement and Rules of Conduct. Please feel free to contact us again if you encounter any other problems
Regards,
GM xxxx
________________
Cheers,
Anna
Kook~NBK~
Quote:
Originally Posted by fusa
Then they haven't finished conducting the investigation against the scammers, or you didn't give enough information about the scam. I had one person try to switch 1k for 1g when I was selling a scar eater. I reported him, and he was banned for 2 weeks. Also saw someone else scamming in Kamaden over the weekend, and couple of days later I got the following response:
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Stockholm
Fusa here is a e-mail I found on the page you refered to.
Perhaps you should have read the whole page before posting the link.
Quote:
Hello (name deleted), Thank you very much for contacting the PlayNC Customer Support Team. Transactions and other player interactions that take place in the game world - such as those involving “runs” to different locations - often involve a certain amount of trust. Occasionally, some players may fail to live up to their end of an agreement, or act in a less than honest manner. Unfortunately as such acts our outside of our control, the Support Team is unable to force players to live up to their end of the bargain or replace any items or in-game currency that may have been lost. I apologise for any frustration that this may cause. However, the Support and Development teams are always looking for ways to make trades and other transactions more secure. For example, the Trade window now notifies players if an offer has been changed, with a red warning message. Please let us know if you have any suggestions for how transactions such as this can be made more secure, as the Development team looks closely at player feedback when making changes to the game. If you feel that the player in question has violated the User Agreement or Rules of Conduct in any other way than previously described, please let us know and I will investigate the issue further. Thank you for your patience and cooperation, and please feel free to contact us again if you encounter any other problems. Regards, GM (name deleted) PlayNC Customer Support NCsoft Europe |
fusa
Quote:
Originally Posted by Kook~NBK~
Calling BS on this. A-Net has stated over and over that they will NOT inform people on actions, if any, they take against others who are reported for violations of the EULA, scamming, etc.
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anonymous
Quote:
Originally Posted by jadedragoon
I understand your feelings. I too have been scammed before, however anet does not do much regarding trade scams
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Savio
Thread closed for flaming and offtopicness.