c0000005 Error

I've looked all over google for the anwser, this happens in 3 games I have and I have no clue how to fix this. The game will randomly freeze up then crash to desktop. I have the error here I have no clue what it means hopefully one of you guys can help I can give any other details you need as long as you tell me what they are.

*--> Crash <--*
Exception: c0000005
Memory at address 912e2928 could not be read
App: Gw.exe
ProgramId: 1
Build: 26066
When: 7/7/2008 20:52:38
Flags: 0

*--> System <--*
Name: SHADE
IpAddr: 10.1.1.25 5.18.155.133
Processors: 1 [AuthenticAMD:6:10:0]
OSVersion: 5.1

*--> Thread 0xfffffffe <--*
eax=832e2823 ebx=17486f88 ecx=0556d704 edx=912e2924 esi=0556d6d0 edi=014f5050
eip=00638216 esp=018cfc9c ebp=018cfcb4
cs=10202 ss=001b ds=0023 es=0023 fs=0023 gs=0038 efl=00000000

ebx-32 17486F68 00030003 00080108 10665d58 0a4d4f98
ebx-16 17486F78 1b1143d0 187c59d8 00030009 00080108
ebx +0 17486F88 00007896 00000000 00000000 00000000
ebx+16 17486F98 00000000 00000040 0b6f0ca0 012bc0e5
ebx+32 17486FA8 00007896 0556d6f4 104ce5c8 048dc70c
ebx+48 17486FB8 17c162b8 17486fbc 17486fbd 00740053
ecx-32 0556D6E4 00000040 0ce2f5d8 012bc0e5 00007895
ecx-16 0556D6F4 014f5064 17486f88 048dc700 183367c0
ecx +0 0556D704 912e2924 832e2823 0b62b130 00090002
ecx+16 0556D714 05fb0005 19fb6668 17486fd0 00020009
ecx+32 0556D724 00080105 3e73b646 00000000 00000000
ecx+48 0556D734 3bc49ba6 00000000 be73b646 00000000
esi-32 0556D6B0 00030003 00080105 00000000 00000001
esi-16 0556D6C0 00000002 00000002 00030009 00080105
esi +0 0556D6D0 00007895 00000000 00000000 00000000
esi+16 0556D6E0 00000000 00000040 0ce2f5d8 012bc0e5
esi+32 0556D6F0 00007895 014f5064 17486f88 048dc700
esi+48 0556D700 183367c0 912e2924 832e2823 0b62b130
esi-32 014F5030 0000000e 00000010 0d13ee50 0bdfe210
esi-16 014F5040 00000000 00000000 00000000 00000000
esi +0 014F5050 00414730 00000034 014f5058 014f5025
esi+16 014F5060 00000024 0be7a554 0556d6d0 00000020
esi+32 014F5070 048dc000 00000400 00000400 000003ff
esi+48 014F5080 00000400 038a0ff0 00000052 00000052

*--> Code <--*
006381F6 8b71048b 49088972 045e894a 085dc208 .q..I..r.^.J.]..
00638206 00909090 90909090 9090568b 41048b11 ..........V.A...
00638216 8b52048b 3183e2fe 24fe2bc2 8934088b .R..1...$.+..4..
00638226 41048b09 8941045e c39033c0 8b113bd1 A....A.^..3...;.
00638236 0f95c0c3 90909090 9090558b ec53578b ..........U..SW.
00638246 f98bda8a 570384d2 740d80fa ff7408c7 ....W...t....t..

*--> Trace <--*
Pc:00638216 Fr:018cfcb4 Rt:00777c21 Arg:00000024 00454f10 018cfd8c 0044c74b
Pc:00777c21 Fr:018cfcd4 Rt:005fe944 Arg:00000000 00000036 0fef2fcc 0000094e
Pc:005fe944 Fr:018cfd00 Rt:005fe9d2 Arg:0b83aed8 00000036 018cfd8c 00000000
Pc:005fe9d2 Fr:018cfd24 Rt:005fdc24 Arg:00000036 018cfd8c 00000000 cf4f03da
Pc:005fdc24 Fr:018cfd54 Rt:005ff3cb Arg:018cfd8c 00000000 018cfdd4 014f3370
Pc:005ff3cb Fr:018cfd78 Rt:005f163e Arg:00000000 01511114 0000000c 3d11b3ce
Pc:005f163e Fr:018cfda0 Rt:005f0714 Arg:00000002 014f3108 018cfe60 00000002
Pc:005f0714 Fr:018cfde0 Rt:005eac86 Arg:014f313c 01511108 00000004 018cfe60
Pc:005eac86 Fr:018cfe1c Rt:005ea95f Arg:00000004 014f3370 00000000 00000001
Pc:005ea95f Fr:018cfe64 Rt:005ea481 Arg:018cff20 018cff1c ffffffff 00000002
Pc:005ea481 Fr:018cff14 Rt:005a5ae2 Arg:005ea300 00000001 00000002 ffffffff
Pc:005a5ae2 Fr:018cff34 Rt:005a974b Arg:00390000 014e8178 0039fe18 00369e99
Pc:005a974b Fr:018cff68 Rt:005a3606 Arg:00000002 00390000 0039fe18 0039fe18
Pc:005a3606 Fr:018cff80 Rt:0080f41e Arg:014e8178 00390000 00000000 0039fe18
Pc:0080f41e Fr:018cffb4 Rt:77e7d33b Arg:0039fe18 00390000 00000000 0039fe18
Pc:77e7d33b Fr:018cffec Rt:00000000 Arg:0080f3bf 0039fe18 00000000 01cb0000

*--> Stack <--*
018CFC9C 0556d6d0 0077b4fd 018cfce8 018cfd8c ..V...w.........
018CFCAC 038aac78 0000000f 018cfcd4 00777c21 x...........!|w.
018CFCBC 00000024 00454f10 018cfd8c 0044c74b $....OE.....K.D.
018CFCCC 0fef2fcc 0b83aed8 018cfd00 005fe944 ./..........D._.
018CFCDC 00000000 00000036 0fef2fcc 0000094e ....6..../..N...
018CFCEC 00000036 0b83aedc 000000c0 80000000 6...............
018CFCFC 00000000 018cfd24 005fe9d2 0b83aed8 ....$....._.....
018CFD0C 00000036 018cfd8c 00000000 17209fd8 6............. .
018CFD1C 17209fe0 038aac78 018cfd54 005fdc24 .. .x...T...$._.
018CFD2C 00000036 018cfd8c 00000000 cf4f03da 6.............O.
018CFD3C 00000004 00000036 00000008 018cfd48 ....6.......H...
018CFD4C 018cfd41 038aac60 018cfd78 005ff3cb A...`...x....._.
018CFD5C 018cfd8c 00000000 018cfdd4 014f3370 ............p3O.
018CFD6C 00000000 018cfd8c 00000036 018cfda0 ........6.......
018CFD7C 005f163e 00000000 01511114 0000000c >._.......Q.....
018CFD8C 3d11b3ce 3d343959 014f3370 01511114 ...=Y94=p3O...Q.
018CFD9C 018cfde0 018cfde0 005f0714 00000002 .........._.....
018CFDAC 014f3108 018cfe60 00000002 00000002 .1O.`...........
018CFDBC 00000004 018cfddc 014f3370 00000001 ........p3O.....
018CFDCC 00000000 005a1af7 01511114 014f3135 ......Z...Q.51O.
018CFDDC 00000000 018cfe1c 005eac86 014f313c ..........^.<1O.
018CFDEC 01511108 00000004 018cfe60 014f3370 ..Q.....`...p3O.
018CFDFC 00000001 014f3108 00000000 014f32c8 .....1O......2O.
018CFE0C 00000000 018cfe10 018cfe11 00000002 ................
018CFE1C 018cfe64 005ea95f 00000004 014f3370 d..._.^.....p3O.
018CFE2C 00000000 00000001 00000002 014f3108 .............1O.
018CFE3C 012cca90 00000002 014f3108 012cca90 ..,......1O...,.
018CFE4C 00000000 00000000 014f3108 e7cd7413 .........1O..t..
018CFE5C 0000001e 0000002c 018cff14 005ea481 ....,.........^.
018CFE6C 018cff20 018cff1c ffffffff 00000002 ...............
018CFE7C 012cca90 77e75f60 018cfee0 77e75f10 ..,.`_.w....._.w
018CFE8C 00000001 00000002 00000000 00000000 ................
018CFE9C 00000102 018cfea4 00000000 00000000 ................
018CFEAC 00000001 7ffdf000 7ffdb000 00000080 ................
018CFEBC 00000084 85a39e28 00000000 8634d130 ....(.......0.4.
018CFECC f75d64e1 85d90008 c0000005 018cfeb8 .d].............
018CFEDC 8634d160 00000014 00000001 014f3108 `.4..........1O.
018CFEEC 00000000 00000000 0012e54c 77e76191 ........L....a.w
018CFEFC 018cfe6c 018cf8c4 018cffa4 00583424 l...........$4X.
018CFF0C 00961fa0 00000000 018cff34 005a5ae2 ........4....ZZ.
018CFF1C 005ea300 00000001 00000002 ffffffff ..^.............
018CFF2C 012cca90 00000002 018cff68 005a974b ..,.....h...K.Z.
018CFF3C 00390000 014e8178 0039fe18 00369e99 ..9.x.N...9...6.
018CFF4C 00000000 e693c715 0000001e 012cb422 ............".,.
018CFF5C 012cca90 00000080 00000084 018cff80 ..,.............
018CFF6C 005a3606 00000002 00390000 0039fe18 .6Z.......9...9.
018CFF7C 0039fe18 018cffb4 0080f41e 014e8178 ..9.........x.N.
018CFF8C 00390000 00000000 0039fe18 c0000005 ..9.......9.....
018CFF9C 018cff8c 018cf8c4 018cffdc 00583424 ............$4X.
018CFFAC 0098b0f8 00000000 018cffec 77e7d33b ............;..w
018CFFBC 0039fe18 00390000 00000000 0039fe18 ..9...9.......9.
018CFFCC a7b5cce0 7ffdb000 018cffc0 00000007 ................
018CFFDC ffffffff 77e94809 77e83db8 00000000 .....H.w.=.w....
018CFFEC 00000000 00000000 0080f3bf 0039fe18 ..............9.
018CFFFC 00000000 01cb0000 00390050 00000000 ........P.9.....
018D000C 00000000 003d3000 003d3000 00000130 .....0=..0=.0...
018D001C 00000b00 1a74664d 00004705 00000000 ....Mft..G......
018D002C 00028c82 00000000 00000000 00000000 ................
018D003C 00000000 00000020 00030000 00000000 .... ...........
018D004C 00000000 ec29e000 00000000 0013bdd8 ......).........
018D005C 00030000 00000000 5baf0ec5 f5aa1c00 ...........[....
018D006C 00000000 003d2c30 00030000 00000000 ....0,=.........
018D007C 63d3b9c7 00000000 00000000 00000000 ...c............
018D008C 00000000 00000000 00000000 00000000 ................

*--> LogQueue <--*
(2) Client pathing data out of sync with server. You may observe your character 'warping' during movement.
(2) Texture '' file not found
(2) Sequence queue congestion

*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x71c1
Version = 6.14.0010.6822
Description = Radeon X1650 Series
Compat = 0x00000001
VidMem = 512 MB

*--> DirectSound Device Info <--*
3D channels = 32
2D channels = 32
EAX support = None
Device count = 2

From the code, it looks like a video problem. Whether it's the card or the driver, I don't know.

You're running Vista, yes?

I'm running Windows XP. This is the second graphics card, the other was a Nvidia one. It also did this error so I figured I could rule out the graphics card.

Ok, good, we're ruled out the card itself.

Can you post your other system specs for us? That'll help, since I'm thinking the PSU might be the cause now. Although, it could be a number of things...

Umm hmm I got a everest report but this forum doesnt wanna show it so ill have to give it as an attachment sorry

Ive been having a similar crash with Guild Wars, it started after the last update, ive not played the game a lot since perhaps only for 2 hours but ive had the crash 4 times now, each time submitted the report to anet.

I have a Nvidia 8800GT with latest drivers, seems that you have ruled out graphics but i cant think what else causes errors like that.

Sorry to just step in, but I noticed this:

OS Service Pack --- Service Pack 1

You should update right away to SP3: http://www.microsoft.com/windows/pro...3/default.mspx

Note that it may have nothing to do with the problem, but it's necessary for your security.

Ae nah It's ok the way it is, I'm well aware of the security risks and stuff but I don't really wanna upgrade it :P

Are you sure this is not the cause of the problem? May be Divinus Stella can tell us if s/he also hasn't upgraded (plus SP3 is a good boost to overall performance of XP).

I dont really see how different services packs would affect it :S Guild Wars should be able to run fine on Service Pack 1.

Good catch Fril, I didn't see that.

Upgrading isn't just a security issue, it's a stability issue as well.

Upgrade at least to SP2, and see if that helps. Many things just will not work with SP1. So that may help a little.

Hmm ok lets say that I can't actually upgrade past this Service pack because of reasons beyond my control. Is there anything else that could be causing this?

I don't think the SP1 is causing the problems; I had similar problems with my old computer (Intel P4 2.4GHz, Asus P4B533 mobo, 512MB RAM, ATI Radeon 9600SE 256MB).

Here's what happened to me in details

I've always had problems with the computer itself (RAM-related at the beginning, then XP problems). For a while it worked nice, but I had c0000005 exceptions every now and then, nothing TOO bothering. When I moved in with my husband the computer went nuts and would crash every time I'd run a 3D game - c0000005 exception still, sometimes sending me to the desktop but most of the time, crashing the entire system to a BSOD. Games would crash everywhere between 15 minutes and 2 hours. I updated the video card drivers, nothing worked.

Anyways I dealt with it about an year and a half. I just simply wouldn't play much on it...

I was gaining interest in GW again so I had updated the drivers, the mobo, checked for stuff that went wrong in the BIOS, asked for a technician to help... anyways, nothing seemed wrong.

In September 2006 - over 4 years I bought the computer - it BSODed on me again and I couldn't boot it normally, it would crash at the Windows XP logo. I've had that problem before too (on my old P1 133MHz, vid card problems) so I thought that if I could change video cards, boot in safe mode, uninstalled vid card and install the new one like I had done for my previous computer it'd be okay... went and bought a new vid card, put it in the PC...

... It didn't even go past the boot screen the first few times. Finally, I gave up and put the old card back in. Comp finally booted again, got passed boot screen, loaded to Windows...

BSOD, then nothing. It would refuse to boot.

This time I went to a technician, who told me the WHOLE computer had fried and that I needed to replace everything, even maybe the case if my new mobo wouldn't fit in (but it did, saved me over 400 bucks).

My guess is that there was something up with the power, or there was a problem with the mobo anyways...

But my c0000005 exceptions were NOT created by the vid card even though the BSODs noted that it was caused by the ATI drivers.

So huh... I hate to sound pessimist but if you can't boot the computer at all at some point, something's frying up and you might need to change it.

EDIT: The c0000005 were apparently caused by "faulty" ATI drivers (although I knew people with similar vid cards and nothing had gone wrong). I say "apparently" because it's what BSODs showed: ati.dll caused a c0000005 exception at yada yada.... in both your case and mine, it's not the video card itself as both systems used 2 cards to test. We can eliminate this. I'm really guessing it's a mobo problem, at most a power problem...

My computer was also running on SP2.

I think I have an idea why you can't download your Windows updates, but I still don't think it's the cause. However, these security updates are important, especially if you're like most people and use the Internet a lot. I'm sure they don't help.

Buy a non-pirated copy of Windows.

And no, there's nothing else I know to suggest. Anyone else have any ideas?

Sigh I feel terrible for using it but I bought the comp cheap of a friends friend and he neglected to tell me that it wasn't legal -_-;

Um also just thinking my other computer has a better power supply than this one, would it be worth switching them?

I doubt that.

Yeah, it might be worth switching them, but I'd get a few more opinions before I started throwing parts at it.

I think silence and thoughtfull advice is a more appropriate answer, but yours is good too . And you're right, Chocobo1 should be able to upgrade to SP2 without any kind of problems (...):
http://support.microsoft.com/kb/322389
(http://windowsupdate.microsoft.com should give you the option of installing SP2 and not SP3)

Just between you and me Chocobo1, by running XP with only SP1, you're like a house without doors and windows: no one may notice it, but if they do your computer is 0wned quickly. It's your choice. XP does not cost much these days...

EDIT:

Honestly, checking software is fast and easy, and you should try it first, even if it means coming back out of the darkness

Well I'm worried because I don't really want this to fry on me like what happened to the other person. I don't know if this will help but I can play games for ages perfectly (Went 5 hours today without a single problem, lol at trying to do a new character) then eventually it crashed and just kept on crashing within 20 minutes of each other.

Fixed for greater truthiness.

Upgrading requires WGA authentication, so I doubt it'll work.

See, now that sounds like a hardware issue.

Edit: Things not loading right lol. I was thinking personally that it may be overheating but I asked the guy who sold it too me (complete nerd <_<) and he said that the temperatures were all fine when I gave him the report.

That's the part that makes it look like a hardware issue. If a part works for awhile like that, crashes, and then keeps crashing after use, it's generally hardware.

Does it work after you've let the PC rest for a little while?

May be mobo problem, not so complicated and costly to fix if you've got the knowledge and can find an equivalent mobo. As Katsumi said, it smells and sounds like hardware problem.

About SP2, do NOT try to get it from any website other than microsoft ones, unless you're 100% (not 99%) sure it's legit. This download may do the trick, but it's not guaranteed:
http://www.microsoft.com/downloads/d...displaylang=en

Sigh! Ok well if we move away from the whole SP1 thing what are my options here?

Yeah, taking away money from one of the richest people in the world that's what's gonna keep you up in the night. He's the one ripping you off and you're taking it with a smile

To the OP: How much RAM do you have? How large is your Page File?

Officially, I can't recommend anyone using pirated software. Just like I can't talk about ways to block popups from this site. And it was a joke, so...

Page file wouldn't affect it, I don't think. Unless there's a memory leak in Gw. If there was, we'd be getting a lot more threads about it. Plus, all that stuff was in the everest report he posted.

I stand corrected. But it's Windows doing it in this case, not Gw. Good and bad, in sense.

a quick search brought me this:

http://blogs.msdn.com/calvin_hsia/ar...30/170344.aspx

i'd say it has EVERYTHING to do with winXP sp1, since this looks like a problem with the operating system not addressing memory correctly.

Ok, I won't bite on the trolling message, though I was about to. Back on topic:

We can't say for sure. I'm no HW specialist, but my short XP shows me that problems can be on both sides and exhibit the exact same symptoms. IMHO Chocobo1 should try to install SP2 from there:
http://www.microsoft.com/downloads/d...displaylang=en

It has to be Windows or a hardware problem; since I had the same problem WITH a legit copy of Windows with the "latest" updates (from 2 years ago, gotta take that in consideration) I doubt it's Windows. However, the fact that Windows itself isn't updated surely doesn't help.

It's not GW as the poster said that it affected 3 games; for my case, it was all 3D-based games, I can tell you what I had installed on mine when I had such problems:
- Deus Ex GTOY Edition
- Diablo
- Diablo 2: Lord of Destruction
- Guild Wars
- Age of Empires 2
- WarCraft 3
- StarCraft
- Timelapse

The only games I had which wouldn't crash were SNES and GBC/GBA emulators... and I can't say it's not legit because I owned the games either on SNES, on GBC/GBA or on PS1 (if you own the games it's legit).

If we are still out of ideas on this, I think it is a combo of hardware and drivers from nvidia. Somewhere in this thread the OP said they are using the "latest drivers". I am not using the latest drivers I am using 169.??(I am at work atm) I have no issues at all. My suggestion is to download driver sweeper and the 169 drivers. Then sweep all the nvidia drivers and install 169. Then use rivatuner or *shudder* Ntune to turn the fan speed up. The fan speed is set to 29% and I have never seen it move on its own.

This is really awkward.

The rules of this forum strictly ban any and all mention of pirated software and, in this case, we really can't offer further advice.

This may make me look like an egotistical dictator type, but really, I'm not. Software piracy, regardless of anyone's personal opinion, is a totally taboo subject on this forum.

Buy yourself a legitimate OEM copy of XP or Vista from Amazon or other trusted source, then come back and we'll help in any way we can.

Mmmk I do actually have a legal copy of windows so please try not to close my thread. I'll install it because I'm actually really desperate for help on this even if my tone wasn't as urgent as it seemed.

Ok first I'll upgrade to the latest Service Pack, but the problem is I don't really think that it's that. My computer's hardware is still the same as the other thread but I can repost the report if you like.

Someone posted that, but it doesn't have any fix on it? Can someone give some clarification on that?

Wait, you need to clarify the issue you are having? I am confused.

Post your PC specs, what you are doing when said error occurs, what Windows type you are trying to install, and how old the install disk is.

http://www.guildwarsguru.com/forum/s...php?t=10305766

Rahja, the error's detailed here.

Cheers but I can repost the specs if u want I'm sorry for being such a hassle here

Oh, I see. You posted a new thread Chocobo1. I am going to merge the two threads ok? It is going to the software area. I will leave a redirect for you. Keep discussion to that thread.

However, illegal software is a big no no, and we can't help you with it. If it ends up we find out it is illegal, There may be bad consequences to serve for lying. So, if it is illegal, you need to let us know, and be honest about it. If it is legal, then we can continue to help you.

Cheers The other one is locked im sorry and also sorry for posting in wrong area

Install the legal version and get back with us. The problem should resolve itself. You can also update the key to the legal version. The issue should go away with SP2 or SP3. I would HIGHLY recommend SP3, as performance increases for GW1 are 20-35%.

I really doubt it has anything to do with the servicepack. I had the same issue on my old computer as well and it was fully updated.

Still, in order to help you further, we need to eliminate that as a possibility. So, you need to install the legit version and post that you updated it. That will make sure it isn't the issue and we will only help if the version is legit.

K this might be awhile since I'm going to go to a mates house and he can reformat my computer and install the legit windows at the same time. So It might be a few days before I get back to this thread :P