Connecting to Arena Net..

Runahs

Pre-Searing Cadet

Join Date: Jan 2007

New Jersey

W/E

I know there's multiple threads and I'm having the same problem where it says "Connecting to Arena Net" forever. I have done the -diag for the network diag and archived it but where can I upload it? If you guys can help me I'll love you forever.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Depends what you mean by upload. You can raise a support ticket with ArenaNet and add the .txt as an attachment, if that's what you mean.

If you mean posting it here, that's rather more tricky. There are some rather bizarre file size limits on guru. You can't post any attached .txts bigger than "hello world", but you can post in MS Word's doc. format with much larger sizes.

Things to try:
  • Copy and paste from NetworkDiag.txt directly into a post here.
  • Open the .txt in Word, save as a .doc and attach here
  • Change the filename so that it reads NetworkDiag.txt.doc (sneaky) then attach it here (like this->) test.txt.doc

Runahs

Pre-Searing Cadet

Join Date: Jan 2007

New Jersey

W/E

Alright nvm then I'll just pm you if you can tell me what to do if I show you

Pandora1

Pandora1

Ascalonian Squire

Join Date: May 2008

On the half side of insanity.

The Prophets of Titanomachy

D/Mo

Same problem. But I un-installed because of it, and when I try to re-install, it can't connect to Arena Net.

I sent a message to their support. No reply for 2 days. And I'm trying to re-install it right now, and it's still stuck at "Connecting to Arena Net"

Runahs

Pre-Searing Cadet

Join Date: Jan 2007

New Jersey

W/E

Quote:
Originally Posted by Pandora1
Same problem. But I un-installed because of it, and when I try to re-install, it can't connect to Arena Net.

I sent a message to their support. No reply for 2 days. And I'm trying to re-install it right now, and it's still stuck at "Connecting to Arena Net"
Yeah I cant reinstall either.

Pandora1

Pandora1

Ascalonian Squire

Join Date: May 2008

On the half side of insanity.

The Prophets of Titanomachy

D/Mo

Well damn, the offical Technicians of Anet need to fix this problem.

and I for sure have no firewall or anti-spyware/virus protection on!

farmerfez

farmerfez

Krytan Explorer

Join Date: Mar 2006

You should know

W/

you might wana take that down because it has your ip address...

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Quote:
Originally Posted by farmerfez
you might wana take that down because it has your ip address...
Which will not hurt anything by being displayed.

Runahs

Pre-Searing Cadet

Join Date: Jan 2007

New Jersey

W/E

Anyways I checked multiple forums and found multiple posts of people who had the same problem as me, I did everything all the people said to him and now it works. I'm not sure what exactly fixed it but I'm really happy now that it works.

Pandora1

Pandora1

Ascalonian Squire

Join Date: May 2008

On the half side of insanity.

The Prophets of Titanomachy

D/Mo

Well, nope. it's not working for me. Are you sure you didn't do anything? Could you link the certain posts?

Edge Martinez

Edge Martinez

Jungle Guide

Join Date: May 2005

NC

DKL

I just got this darn Connecting... thing now. Both computers, both accounts, and it started happening just after I tried to reroll a PvP only slot. Anything I try to make auto-displays as a Warrior, and it won't let me connect.

DarkNecrid

Furnace Stoker

Join Date: Jul 2006

Quote:
Originally Posted by farmerfez
you might wana take that down because it has your ip address...
lol.

You're pretty gullible, I guess you've heard a lot of that "went to go get your IP address" or something type of deals way too much, eh?

There is basically absolutely nothing someone can do with your IP address, except use an IP tracker like domain tools to know where you roughly live.

It's utterly harmless.

Runahs

Pre-Searing Cadet

Join Date: Jan 2007

New Jersey

W/E

http://guildwars.incgamers.com/

Go to the tech support or w/e they have I forgot what it was called and go a few pages back and there's a few threads on it.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Yuck, too much to trawl through there. I see they had the cheek to post Inde's sticky on network connectivity issues in that forum....

One useful bit of info for Netgear users though - http://www.plaync.com/us/support/doc_2607.html?prod=48 - I'd forgotten about that. Probably not an issue with more recent Netgears, but still worth bearing in mind.

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

You have to reinstall Windows unfortunately. This is some funky glitch with Windows if GW becomes corrupted or uninstalls improperly. The only solution I have yet to find is to reinstall Windows. Sorry I don't have better news for you. You can try "tech" support, but they will most likely tell you your RAM is bad or something ridiculous.

selectfire

Pre-Searing Cadet

Join Date: Aug 2008

R/N

Quote:
Originally Posted by Snograt
Yuck, too much to trawl through there. I see they had the cheek to post Inde's sticky on network connectivity issues in that forum....

One useful bit of info for Netgear users though - http://www.plaync.com/us/support/doc_2607.html?prod=48 - I'd forgotten about that. Probably not an issue with more recent Netgears, but still worth bearing in mind.
yes Step 6 of that article helped me connect when I had that problem this morning..