I'm Back! But my account is banned?

Ello all! I'm back after playing WoW and Age of Conan. After 2 years, Guild Wars still holds my heart and soul.

So, I redownload the client, go to login, and....

Error Code 45! Your account has been perma banned!

My guess is that some bad bad person got into my account and did some bad bad things which got me badly banned.

I sent in a message to PlayNC asking them why this happened and to fix it. a GM responded saying he sent it to his superiors to look over. It's been 4 days since that response, and I've gotten nothing since.

So, you think they will be able to unban me? Or will I have to restart everything I had accomplished? I don't feel like earning every skill up to Factions again.

Unfortunately you will have to duke it out with support.guildwars.com.