"connecting to arenanet" - Guild Wars Guru archive powered by Guild Wars Legacy

reversed

Pre-Searing Cadet

Join Date: Aug 2008

10 Aug 2008 at 12:06 - 1

when i start guildwars, i get this pop-up

and its stuck at 0%
ìf made a diag
with run -> "F:\Program Filles\Guild Wars\gw.exe" -diag

this are the results

Code:

ArenaNet diagnostic utility [26282]

Windows version: 6.0
Build 6000



==============================================================================
= Gathering adapter settings
==============================================================================
*--> ipconfig /all  <--*

Windows IP-configuratie

   Hostnaam  . . . . . . . . . . . . : PC_van_Fernon
   Primair DNS-achtervoegsel . . . . : 
   Knooppunttype . . . . . . . . . . : hybride
   IP-routering ingeschakeld . . . . : nee
   WINS-proxy ingeschakeld . . . . . : nee
   DNS-achtervoegselzoeklijst. . . . : lan

Ethernet-adapter LAN-verbinding 3:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: 
   Beschrijving. . . . . . . . . . . : Bluetooth PAN Network Adapter
   Fysiek adres. . . . . . . . . . . : 00-0A-94-14-EC-D4
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld  : ja

Adapter voor draadloos LAN Draadloze netwerkverbinding:

   Verbindingsspec. DNS-achtervoegsel: lan
   Beschrijving. . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
   Fysiek adres. . . . . . . . . . . : 00-1B-77-3E-5A-D0
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld  : ja
   Link-local IPv6-adres . . . . . . : fe80::796d:66c3:43be:6593%10(voorkeur) 
   IPv4-adres. . . . . . . . . . . . : 192.168.1.71(voorkeur) 
   Subnetmasker. . . . . . . . . . . : 255.255.255.0
   Lease verkregen . . . . . . . . . : zondag 10 augustus 2008 11:04:07
   Lease verlopen. . . . . . . . . . : maandag 11 augustus 2008 11:04:06
   Standaardgateway. . . . . . . . . : 192.168.1.254
   DHCP-server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 251665271
   DNS-servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS via TCPIP . . . . . . . . : ingeschakeld

Ethernet-adapter LAN-verbinding:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: lan
   Beschrijving. . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
   Fysiek adres. . . . . . . . . . . : 00-16-D4-FB-27-DA
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter LAN-verbinding*:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: 
   Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Fysiek adres. . . . . . . . . . . : 02-00-54-55-4E-01
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter LAN-verbinding* 2:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: 
   Beschrijving. . . . . . . . . . . : isatap.{0E802113-2AAC-4135-8500-483D82E49B1A}
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter LAN-verbinding* 3:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: 
   Beschrijving. . . . . . . . . . . : isatap.{704413F0-CA71-4636-84B0-B0BA2611EB6F}
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter LAN-verbinding* 7:

   Verbindingsspec. DNS-achtervoegsel: lan
   Beschrijving. . . . . . . . . . . : isatap.lan
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja
   Link-local IPv6-adres . . . . . . : fe80::5efe:192.168.1.71%15(voorkeur) 
   Standaardgateway. . . . . . . . . : 
   DNS-servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS via TCPIP . . . . . . . . : uitgeschakeld
Completed in 0.16 seconds


==============================================================================
= Detecting network connections
==============================================================================
*--> netstat -n  <--*

Actieve verbindingen

  Proto  Lokaal adres           Extern adres           Status
  TCP    192.168.1.71:49493     207.46.108.48:1863     ESTABLISHED
  TCP    192.168.1.71:49604     86.85.58.196:12239     ESTABLISHED
  TCP    192.168.1.71:49609     81.207.195.214:31582   ESTABLISHED
  TCP    192.168.1.71:49682     84.87.170.7:3292       ESTABLISHED
  TCP    192.168.1.71:49804     86.81.129.51:47592     ESTABLISHED
  TCP    192.168.1.71:49839     84.82.157.41:12523     ESTABLISHED
Completed in 0.13 seconds


==============================================================================
= Discovering external address
==============================================================================
Connect failed
Completed in 0.27 seconds


==============================================================================
= Checking server connectivity
==============================================================================
Diag.ArenaNetworks.com
  222.231.12.42:6112 - connect failed
 206.127.146.41:6112 - connect failed
206.127.147.153:6112 - connect failed
 216.107.245.41:6112 - connect failed
 216.107.245.77:6112 - connect failed
    222.231.12.42:80 - connect failed
   206.127.146.41:80 - connect failed
  206.127.147.153:80 - connect failed
   216.107.245.41:80 - connect failed
   216.107.245.77:80 - connect failed

File1.ArenaNetworks.com
 216.107.245.77:6112 - connect failed
216.107.245.113:6112 - connect failed
 216.107.245.41:6112 - connect failed
   216.107.245.77:80 - connect failed
  216.107.245.113:80 - connect failed
   216.107.245.41:80 - connect failed

Auth1.ArenaNetworks.com
216.107.245.117:6112 - connect failed
216.107.245.118:6112 - connect failed
216.107.245.119:6112 - connect failed
216.107.245.120:6112 - connect failed
216.107.245.121:6112 - connect failed
 216.107.245.70:6112 - connect failed
 216.107.245.84:6112 - connect failed
 216.107.245.85:6112 - connect failed
 216.107.245.86:6112 - connect failed
 216.107.245.87:6112 - connect failed
  216.107.245.117:80 - connect failed
  216.107.245.118:80 - connect failed
  216.107.245.119:80 - connect failed
  216.107.245.120:80 - connect failed
  216.107.245.121:80 - connect failed
   216.107.245.70:80 - connect failed
   216.107.245.84:80 - connect failed
   216.107.245.85:80 - connect failed
   216.107.245.86:80 - connect failed
   216.107.245.87:80 - connect failed

Completed in 0.27 seconds


==============================================================================
= Tracing network paths
==============================================================================
*--> pathping -w 500 -q 3 -4 222.231.14.228 <--*

Traceren van de route naar 222.231.14.228 via maximaal 30 hops

  0  PC_van_Fernon.lan [192.168.1.71] 
  1  speedtouch.lan [192.168.1.254] 
  2  195.190.249.39 
  3  iawxsrt-dc2-bb21-ge-2-0-0.320.wxs.nl [213.75.1.17] 
  4  nl-asd-dc2-ias-csg01.nl.kpn.net [213.75.1.146] 
  5  ge-3-3-3-0.ams20.ip.tiscali.net [213.200.75.89] 
  6  so-0-0-0.lax22.ip.tiscali.net [213.200.80.93] 
  7  asia-netcom-gw.ip.tiscali.net [213.200.84.250] 
  8     *        *     po13-1-0.cr2.nrt1.asianetcom.net [202.147.0.165] 
  9  po3-0.gw2.sel2.asianetcom.net [202.147.8.73] 
 10     *        *     LGDacom-KIDC.gw2.sel2.asianetcom.net [203.192.165.242] 
 11     *        *     211.233.88.151 
 12  211.233.88.170 
 13     *        *     211.115.70.102 
 14     *        *        *     
Statistieken worden nu gedurende een periode van 9 seconden berekend...
            Van bron - hier  Dit knooppunt / deze verbinding
Hop  RTT    Verl./verzonden  Verloren/verz.   Adres
  0                                           PC_van_Fernon.lan [192.168.1.71] 
                                0/   3 =  0%   |
  1    1ms     0/   3 =  0%     0/   3 =  0%  speedtouch.lan [192.168.1.254] 
                                0/   3 =  0%   |
  2  ---       3/   3 =100%     3/   3 =100%  195.190.249.39 
                                0/   3 =  0%   |
  3   22ms     0/   3 =  0%     0/   3 =  0%  iawxsrt-dc2-bb21-ge-2-0-0.320.wxs.nl [213.75.1.17] 
                                0/   3 =  0%   |
  4   30ms     0/   3 =  0%     0/   3 =  0%  nl-asd-dc2-ias-csg01.nl.kpn.net [213.75.1.146] 
                                0/   3 =  0%   |
  5   17ms     0/   3 =  0%     0/   3 =  0%  ge-3-3-3-0.ams20.ip.tiscali.net [213.200.75.89] 
                                0/   3 =  0%   |
  6  170ms     0/   3 =  0%     0/   3 =  0%  so-0-0-0.lax22.ip.tiscali.net [213.200.80.93] 
                                1/   3 = 33%   |
  7  165ms     1/   3 = 33%     0/   3 =  0%  asia-netcom-gw.ip.tiscali.net [213.200.84.250] 
                                0/   3 =  0%   |
  8  286ms     1/   3 = 33%     0/   3 =  0%  po13-1-0.cr2.nrt1.asianetcom.net [202.147.0.165] 
                                1/   3 = 33%   |
  9  321ms     2/   3 = 66%     0/   3 =  0%  po3-0.gw2.sel2.asianetcom.net [202.147.8.73] 
                                0/   3 =  0%   |
 10  327ms     2/   3 = 66%     0/   3 =  0%  LGDacom-KIDC.gw2.sel2.asianetcom.net [203.192.165.242] 
                                0/   3 =  0%   |
 11  310ms     2/   3 = 66%     0/   3 =  0%  211.233.88.151 
                                0/   3 =  0%   |
 12  317ms     2/   3 = 66%     0/   3 =  0%  211.233.88.170 
                                0/   3 =  0%   |
 13  328ms     2/   3 = 66%     0/   3 =  0%  211.115.70.102 

De trace is voltooid.
*--> pathping -w 500 -q 3 -4 206.127.145.228 <--*

Traceren van de route naar 206-127-145-228.plaync.com [206.127.145.228]
via maximaal 30 hops:
  0  PC_van_Fernon.lan [192.168.1.71] 
  1  speedtouch.lan [192.168.1.254] 
  2  195.190.249.39 
  3  iawxsrt-dc2-bb21-ge-3-1-0.302.wxs.nl [213.75.1.5] 
  4  nl-asd-dc2-ias-csg01.nl.kpn.net [213.75.1.146] 
  5  TenGE13-2.br02.ams01.pccwbtn.net [195.69.145.37] 
  6     *     ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42] 
  7  206-127-156-82.plaync.com [206.127.156.82] 
  8  206-127-145-228.plaync.com [206.127.145.228] 

Statistieken worden nu gedurende een periode van 6 seconden berekend...
            Van bron - hier  Dit knooppunt / deze verbinding
Hop  RTT    Verl./verzonden  Verloren/verz.   Adres
  0                                           PC_van_Fernon.lan [192.168.1.71] 
                                0/   3 =  0%   |
  1    1ms     0/   3 =  0%     0/   3 =  0%  speedtouch.lan [192.168.1.254] 
                                0/   3 =  0%   |
  2  ---       3/   3 =100%     3/   3 =100%  195.190.249.39 
                                0/   3 =  0%   |
  3   20ms     0/   3 =  0%     0/   3 =  0%  iawxsrt-dc2-bb21-ge-3-1-0.302.wxs.nl [213.75.1.5] 
                                0/   3 =  0%   |
  4   16ms     0/   3 =  0%     0/   3 =  0%  nl-asd-dc2-ias-csg01.nl.kpn.net [213.75.1.146] 
                                0/   3 =  0%   |
  5   30ms     0/   3 =  0%     0/   3 =  0%  TenGE13-2.br02.ams01.pccwbtn.net [195.69.145.37] 
                                0/   3 =  0%   |
  6  ---       3/   3 =100%     3/   3 =100%  ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42] 
                                0/   3 =  0%   |
  7  ---       3/   3 =100%     3/   3 =100%  206-127-156-82.plaync.com [206.127.156.82] 
                                0/   3 =  0%   |
  8   25ms     0/   3 =  0%     0/   3 =  0%  206-127-145-228.plaync.com [206.127.145.228] 

De trace is voltooid.
*--> pathping -w 500 -q 3 -4 216.107.246.36 <--*

Traceren van de route naar 216-107-246-36.plaync.com [216.107.246.36]
via maximaal 30 hops:
  0  PC_van_Fernon.lan [192.168.1.71] 
  1  speedtouch.lan [192.168.1.254] 
  2  195.190.249.39 
  3  213.75.64.117 
  4  fr3.ams.llnw.net [195.69.145.133] 
  5     *        *     tge5-1.fr4.lga.llnw.net [69.28.171.86] 
  6     *     ve2002.fr3.lga.llnw.net [69.28.171.201] 
  7  tge1-2.fr4.ord.llnw.net [69.28.171.193] 
  8  ve6.fr3.ord.llnw.net [69.28.172.41] 
  9  tge1-3.fr4.sjc.llnw.net [69.28.171.66] 
 10     *        *     ve5.fr3.sjc.llnw.net [69.28.171.209] 
 11  tge1-1.fr4.lax.llnw.net [69.28.171.117] 
 12  ve6.fr3.lax.llnw.net [69.28.171.205] 
 13     *        *     p4-13-c0-ncla-pub.plaync.net [69.28.181.114] 
 14     *        *     216-107-255-70.plaync.com [216.107.255.70] 
 15     *     216-107-246-36.plaync.com [216.107.246.36] 

Statistieken worden nu gedurende een periode van 11 seconden berekend...
            Van bron - hier  Dit knooppunt / deze verbinding
Hop  RTT    Verl./verzonden  Verloren/verz.   Adres
  0                                           PC_van_Fernon.lan [192.168.1.71] 
                                0/   3 =  0%   |
  1    2ms     0/   3 =  0%     0/   3 =  0%  speedtouch.lan [192.168.1.254] 
                                0/   3 =  0%   |
  2  ---       3/   3 =100%     3/   3 =100%  195.190.249.39 
                                0/   3 =  0%   |
  3   17ms     0/   3 =  0%     0/   3 =  0%  213.75.64.117 
                                0/   3 =  0%   |
  4   17ms     0/   3 =  0%     0/   3 =  0%  fr3.ams.llnw.net [195.69.145.133] 
                                0/   3 =  0%   |
  5  110ms     0/   3 =  0%     0/   3 =  0%  tge5-1.fr4.lga.llnw.net [69.28.171.86] 
                                0/   3 =  0%   |
  6  104ms     2/   3 = 66%     2/   3 = 66%  ve2002.fr3.lga.llnw.net [69.28.171.201] 
                                0/   3 =  0%   |
  7  129ms     0/   3 =  0%     0/   3 =  0%  tge1-2.fr4.ord.llnw.net [69.28.171.193] 
                                0/   3 =  0%   |
  8  128ms     1/   3 = 33%     1/   3 = 33%  ve6.fr3.ord.llnw.net [69.28.172.41] 
                                0/   3 =  0%   |
  9  178ms     0/   3 =  0%     0/   3 =  0%  tge1-3.fr4.sjc.llnw.net [69.28.171.66] 
                                1/   3 = 33%   |
 10  186ms     1/   3 = 33%     0/   3 =  0%  ve5.fr3.sjc.llnw.net [69.28.171.209] 
                                0/   3 =  0%   |
 11  190ms     1/   3 = 33%     0/   3 =  0%  tge1-1.fr4.lax.llnw.net [69.28.171.117] 
                                0/   3 =  0%   |
 12  197ms     2/   3 = 66%     1/   3 = 33%  ve6.fr3.lax.llnw.net [69.28.171.205] 
                                0/   3 =  0%   |
 13  ---       3/   3 =100%     2/   3 = 66%  p4-13-c0-ncla-pub.plaync.net [69.28.181.114] 
                                0/   3 =  0%   |
 14  ---       3/   3 =100%     2/   3 = 66%  216-107-255-70.plaync.com [216.107.255.70] 
                                0/   3 =  0%   |
 15  197ms     1/   3 = 33%     0/   3 =  0%  216-107-246-36.plaync.com [216.107.246.36] 

De trace is voltooid.
Completed in 60.42 seconds

i think that is the most important part,
there is no server connectivity
if allready opent the port 6112
any solutions?

Evil Genius

Lion's Arch Merchant

Join Date: Dec 2006

Australia

Mo/

10 Aug 2008 at 12:24 - 2

Just to clarify, is this something that has just started happening? I may have missed something in the diagnostic, but perhaps it is to do with anti-virus. I know some people have had problems with NOD32. I have it on the exceptions list...

Flightmare

Lion's Arch Merchant

Join Date: Nov 2006

NL

Infinite Omega Negatives

N/

10 Aug 2008 at 12:39 - 3

Yes, your firewall or something like that might be blocking Guild Wars. Try connecting again with your firewall disabled. I hope for your case Planet Internet isn't failing on you like it is on me atm. Might become nasty.

Kuri

Academy Page

Join Date: Nov 2005

UK

Daunting Tempest [DT]

Mo/

10 Aug 2008 at 13:11 - 4

Even if it is on your firewall allow list, try taking it off and putting it back on again, I have this problem whenever there's an update and have to do that.

reversed

Pre-Searing Cadet

Join Date: Aug 2008

10 Aug 2008 at 13:11 - 5

it happend like 3/4 days ago,
and i have my firewall disabled
in my configuration screen

i cant disable my firewall in my router
on 192.168.1.254
cuz its an speedtouch 780

i only have norton internet security,
and ashampoo but i can delete that
because its not that good.

what should i do, and are there any other firewalls
i might not have disabled. ?

Flightmare

Lion's Arch Merchant

Join Date: Nov 2006

NL

Infinite Omega Negatives

N/

10 Aug 2008 at 15:20 - 6

Try disabling norton completely. If it won't let you do that, kill all norton processes.

KoKoS

Wilds Pathfinder

Join Date: Aug 2007

aBove Empress Amarox xP

KDT

Mo/E

10 Aug 2008 at 16:57 - 7

this only happens to me when i try to log in but i'm not connected to teh internet

reversed

Pre-Searing Cadet

Join Date: Aug 2008

10 Aug 2008 at 19:25 - 8

i have deleted my antivirus program
and i have an internet connection
anyone who knows how to solve it?

blackmage_z

Ascalonian Squire

Join Date: Sep 2007

N/Me

11 Aug 2008 at 17:20 - 9

Try contacting support and see if they can help you figure out what is going on.

http://www.plaync.com/us/support/doc_214.html?prod=48