Old account, lost campaigns?

Hey, so long ago, i had another account, but i remember for some reason losing my campaigns that were registered to that account.

I just left it cause i thought "well i have another one now".

I thought id just bring up the issue here after logging in to the account as i am going to give it to my cousin. I have RE-bought gw factions for the account.

When i go to manage access keys, it says only the trial keys have been registered(bar my new factions key).

Now, with a trial key, im sure it limits you to 10hours of play right?



/age says 119+hours.

I have heard a rumor about a bug, when you add a trial key to a normal account with full keys, it can cancel one out, but maybe thats just a bad rumor.

I cant remember were my keys are that i used to register the account long ago, so im guessing my attempts to contact arena net would be worthless right? Any input appriciated.

I would advise getting a screen shot of your installed keys. Then look around and see if you can find the orginal CDs jewel cases. If you are like me you keep them togther (where ever they may be). Then I would contact support and see if you can't get it straightened out.

Let us know how it goes.

did u buy it from the online store? it will automaticly add the trial code, and come up with pop up saying u have this many days left, but after, u should be fine